Best Lee Chaix McDonough Podcasts (2024)

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250. How to Coach the Leader When You're a DOO with Lee Chaix McDonough 42:15

20d ago42:15

42:15

Hey, hey friends and welcome back to another episode of The Ops Authority Podcast! On today’s episode, I have the pleasure of having Lee Chaix McDonough, the founder of Coach With Clarity with me. Together, we explore the vital skills that are crucial for high-level operators when working alongside leaders. We dove into the significance of harnessi…

1
251. The Power of Case Studies for Service Providers with Dana Owens 48:51

2d ago48:51

48:51

Have you used case studies in your business? On today’s episode, I am chatting with Dana Owens, owner of Next Level Copy, where we dive into the power of case studies for service providers. We discuss how case studies not only establish credibility but also showcase the effectiveness of our services and help attract our ideal clients. Case studies …

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249. How To Sell Your Services When You Prefer to Be Behind the Scenes with Ryann Dowdy 44:01

1M ago44:01

44:01

As operators, we are used to being behind the scenes. It’s where we are comfortable. Should this make it hard to sell your services? Absolutely not! In today’s episode, I bring on Ryann Dowdy to share more about how to sell your services when you prefer to be behind the scenes. Ryann is a sales expert, business strategist, connection marketing spec…

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248. Natalie's Interview: Confessions of a Terrible Leader 32:51

2M ago32:51

32:51

I had the honor to be invited as a guest on “Confessions of a Terrible Leader” with Layci Nelson. I’m excited to share my interview with you! In this episode, I share the difference between foundational/operational leadership roles and more strategic leadership roles, the importance of setting clear expectations and defining success when bringing o…

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247. How Kara Barnes Designed Work She Loves After the DOO Certification 49:08

2M ago49:08

49:08

Hey, hey friends! Welcome back to another episode of The Ops Authority Podcast! Today, I'm thrilled to have Certified DOO, Kara Barnes with us to dive deep into how the DOO Certification was the driving force in her journey to designing a career she truly loves. She gives a glimpse into her company, Backstage Ops, and her approach to business opera…

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246. The Journey from VA to Consultant with Sarah Neumann 39:35

2M ago39:35

39:35

Welcome back to another episode of The Ops Authority podcast. I have certified DOO, Sarah Neumann, here to share about her personal journey from being a Virtual Assistant to becoming a certified Online Business Manager and Director of Operations. She’s currently a consultant with a focus on team development. We dive into Sarah’s shift from doing fr…

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245. How the Strategic Mapping Model™ Creates Freedom in Your Ops Career 26:47

2M ago26:47

26:47

On today’s episode of The Ops Authority Podcast, I am sharing more about the Strategic Mapping Model™ and its significance for Directors Of Operations. It is not just a tool but the foundation of what we do as certified Directors Of Operations. The Strategic Mapping Model™ doesn’t just streamline operations but it builds freedom. I’m sharing those …

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244. The Difference Between Strategic Mapping and a Business Plan 25:56

3M ago25:56

25:56

Do you know the difference between a business plan and a Strategic Mapping Model™? In today's episode, I am sharing those differences. The Strategic Mapping Model™ is taught in the Director of Operations Certification Program and is more practical for small businesses in today’s digital economy. It provides a clear, interactive framework that align…

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243. 6 Ways to Design Your DOO Business 25:17

3M ago25:17

25:17

Welcome back to another episode of The Ops Authority Podcast! I am excited to share this one with you today. Once you become a Director of Operations, there are many routes to take in your business. Here, I am going to share 6 ways that you can design your DOO business! From Strategic Mapping™ to project management, you can take many routes. Tune i…

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242. Understanding Assessments Used by Service Providers 23:16

3M ago23:16

23:16

On today’s episode, I am sharing the different types of assessments. These are particularly important in the hiring process. I’m diving deeper into the significance of the Kolbe A assessment and how knowing this can make a difference as a DOO! I even share how this assessment identifies strengths and helps match others to the right business roles. …

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241. 3 Ways to Convert Discovery Calls in 2024 21:04

4M ago21:04

21:04

Are you having trouble converting discovery calls to paid clients? On today’s episode, I am sharing the 3 ways to convert these discovery calls! I discuss key strategies such as showcasing leadership and adaptability, actively listening, and providing tailored solutions. Tune in to hear how to move your prospective clients to paying clients! For fu…

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240. Set Yourself Apart in Your Next Interview 23:08

4M ago23:08

23:08

Are you ready for your next interview? On today’s episode, I am sharing tips with you that you can use to set yourself apart! I share the importance of researching the company, understanding the job description, and using strategic thinking. I give you practical tips for crafting a strong introduction, giving clear answers, and maintaining professi…

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239. Upwork and Insight for Finding New Work and Clients with Meighan O'Toole 39:37

4M ago39:37

39:37

Have you used Upwork to land clients? On today’s episode, I have Meighan O’Toole on to share more about her tactics for landing clients in our current market, with the use of Upwork! We unpacked the strategies and insights Meighan uses for service providers ready to gain more clients through Upwork. Tune in to hear all of the advice that she has to…

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238. Do This if You Need Clients Now 24:44

4M ago24:44

24:44

Do you need clients? With this shifting market, I’m sharing ways that you can land clients now! I’m giving you several tips that you can use to push forward and land clients even with a changing economy. I share ideas such as recognizing the shift that has happened since the pandemic, setting clear goals, and maintaining regular client outreach. I …

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237. 3 Actions Operators Should Take When Imposter Syndrome Sets In 27:51

5M ago27:51

27:51

Has imposter syndrome ever held you back? On today’s episode, I tackle the issue of imposter syndrome. I share my personal experience with imposter syndrome and give you a little interesting background on the history of it. I also share 3 actionable tips that you can take to overcome it, so that you don’t stay stuck! Tune in to hear more! For full …

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236. A Fulfilling Career Journey Because of the DOO Certification with Martina Douglas 50:40

5M ago50:40

50:40

Are you ready for a fulfilling career? In today’s episode, I have Martina Douglas on sharing more about her journey through the DOO certification. We dive into how she made the leap into the DOO certification and how it has had a profound effect on her career. She shares more about what the DOO certification looked like for her and her success in t…

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235. Strategic Leadership in Government Contracting: Stephanie Marquardt's DOO Certification Journey 35:23

5M ago35:23

35:23

In this DOO success story, I chatted with Stephanie Marquardt, the founder and CEO of Continuous Synergy LLC. We talked more about the work that she does with government contracting and the importance of operations, systems, and processes. Stephanie shares her personal journey with the DOO certification program and how it has been beneficial to her…

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234. How to Walk Away from Work as a Part of Your Uplevel 27:51

5M ago27:51

27:51

It can be a tough decision to walk away from current work that no longer aligns with your personal and professional growth. On today’s episode, I want you to shift your perspective to think about it as part of your uplevel. It’s important to uplevel in your career and sometimes that means walking away from current work. I share insights on assessin…

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233. Revolutionize Your Thought Leadership to Flow and Innovate with Dr. Julia Colangelo 49:38

6M ago49:38

49:38

Happy New Year! In this first episode of the year, I have Dr. Julia Colangelo, award-winning educator and researcher who specializes in flow and mindfulness, on the show today! Dr. Julia shares her expertise on how to achieve a state of flow for optimal performance. We talk more about the importance of adaptability, effective communication, and emb…

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232: 2023 Year in Review 22:13

6M ago22:13

22:13

What has been happening at The Ops Authority in 2023? Find out in this fun behind-the-scenes year in review episode. We are wrapping up 2023 by looking at my business and sharing my review. I do this behind the scenes episode each year because I really value transparency with those who support me! For full show notes visit theopsauthority.com/podca…

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179: [BACK TO BASICS] 5 Tools I Can’t Live Without as a Coach 36:00

6M ago36:00

36:00

I cannot believe we’ve already made it to the very last episode of 2023, and I’m so excited you’re joining me. I know many of us are taking a close look right now at how we are currently structuring and operating our coaching practices. We’re also exploring how we can become more masterful coaches and how we can build out skills. Fortunately, we’ll…

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231: 2024 State of the Union for Service Providers - Part 2 1:03:18

6M ago1:03:18

1:03:18

What are the business trends that we see as we head into 2024? Today we are continuing our discussion of the State of the Union for service providers. Make sure to check out last episode's discussion for Part 1. For the past two years, I have gathered together some amazing peers who have a heart for service, and we come together to do a state of th…

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230: 2024 State of the Union for Service Providers - Part 1 1:05:42

6M ago1:05:42

1:05:42

What are the business trends that we see as we head into 2024? For the past two years, I have gathered together some amazing peers who have a heart for service, and we come together to do a state of the union address. This gives me the awesome opportunity to gather bigger perspectives, and when we come together there is always learning, growth and …

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178: [BACK TO BASICS] How to Name Your Business 36:52

6M ago36:52

36:52

I’m so glad you’re joining me for the next installment of the Back-to-Basics series here on the podcast. Today, we’re diving into the fun topic of naming your business, and I even use myself as an example of what not to do. In this updated episode, I share three key errors I made when originally naming my business, what I would do differently if I …

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229: What's the Difference in an OBM and a DOO? 12:51

6M ago12:51

12:51

Are you unsure about the differences between the certifications of an Online Business Manager (OBM) and a Director of Operations (DOO)? We are diving into this very popular question: “What is the main difference between an Online Business Manager and a Director of Operations? You are not only getting my perspective, but five other people's perspect…

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228: Creating Operational Profit with Danielle Hendon 33:35

7M ago33:35

33:35

How confident do you feel in your ability to parse financials and analyze profit? Today my friend Danielle Hendon joins us to talk about operational profit. We are both big proponents of creating operational profit for two reasons: The more profit a business has, the more enjoyable it is and the longer the business is able to survive and thrive As …

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177: [BACK TO BASICS] Book that Client! How to Conduct an Amazing Consult Call 33:32

7M ago33:32

33:32

I’m so glad you’re joining me for our ongoing Back-to-Basics series here on the podcast. If you listened to our last episode all about connecting with your audience and promoting your services, you know I teased that this week’s episode would include some of the most valuable information I’ve ever shared on the podcast. In this replay of episode 97…

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227: Creating a Career Path as an Operator 27:13

7M ago27:13

27:13

Do you know what level of service you provide in the hierarchy of operations? Most of us are meant for something more, and it is so easy to take the path of least resistance because we desire safety and security. Unfortunately that keeps you in the past version of yourself. My personal mission at The Ops Authority is to help women step into their n…

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226: The Four Layers of Operations 24:46

7M ago24:46

24:46

Do you have trouble defining how you will best function in an organization? One of the things in our recent Director of Operations (DOO) training that we were showcasing, was some of the ways we help our students get results. One of the results that students desire is to understand the systems, tools and processes that have worked for me, so that t…

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176: [BACK TO BASICS] How to Connect with Your Audience & Promote Your Services 29:05

7M ago29:05

29:05

It’s time for the latest installment of the Back-to-Basics series. This time we’re revisiting the topic of how to connect with your audience to promote your services. In this episode, the role our mindset plays when it comes to getting hung up on sales, how we confuse being salesy with sleazy, how to be more salesy without compromising your ethics,…

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225: Mastering the Art of Business Operations in the 4 Core Business Types 23:54

7M ago23:54

23:54

How much variety is really within the Director of Operations (DOO) skillset? Today we are going to tell you about what it looks like to be a DOO in a variety of different business models. If you are interested in what it looks like to be a DOO this is going to be a phenomenal episode for you. You will hear from four women who have come through our …

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224: The DOO Download: Your Questions Answered (#7) 26:24

8M ago26:24

26:24

Do you want your burning DOO (Director of Operations) questions answered? Today we are back for another round of The DOO Download, where you get your most frequently asked questions, answered. These questions come straight from you via our Facebook community or inside our DOO certification program. In this series we address common questions that po…

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175: [BACK TO BASICS] Finding Your Ideal Clients 30:11

8M ago30:11

30:11

I’m very excited you’re joining me for another installment in our Back-to-Basics series where we’re going all the way back to the spring of 2020 when I kicked the podcast off with a Getting Started series. Those early episodes were all about helping you build a strong foundation on which to grow your coaching practice and we’ve been revisiting some…

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223: How to Price Your Services as a Service Provider 22:07

8M ago22:07

22:07

Does your pricing reflect the value that you bring to a business as a service provider? Today we are going to talk about how to price your services as an operator or a service provider. This question comes up often because we are always second guessing ourselves. I want to give you some guidance and help you ask the question, “Is what I’m doing tod…

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222: Should You Be a Generalist or a Specialist? 22:09

8M ago22:09

22:09

How should you position yourself in the Director of Operations (DOO) market? Today we are asking the question, “Should I be a generalist or a specialist in my service area?” Even when you are an employee of a company, you may need to navigate this question. For full show notes visit theopsauthority.com/podcast/222. If you are on the path of becomin…

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174: [BACK TO BASICS] Pricing Your Coaching Offer 35:49

8M ago35:49

35:49

I’m so happy you’re back joining me for another installment in our Back-to-Basics series. In this series, we’re going back to episodes released in 2020 that focus on how to get things started or growing in your coaching business. And, while these episodes are still as relevant today as they were back then, I have provided an update at the end the e…

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221: How to Transition from a Contractor to an Employee 22:45

8M ago22:45

22:45

Have you been considering joining an organization as an employee rather than an independent contractor? Have you been thinking about approaching your current client about considering you as an employee? Today I want to talk about the trend of people who are working as independent contractors inside of companies, who have the opportunity to move int…

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220: Reflections from Make Your Mark Live 22:13

9M ago22:13

22:13

Are you wondering if a live event is worth the time and effort to attend? I have just returned from Jordan Gill’s annual event “Make Your Mark Live”, and I wanted to talk about the interactions and conversations I had. At the end of each year, I do an episode with some of my peers entitled “State of the Union for Service Providers,” and this episod…

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173: [BACK TO BASICS] Creating Your Coaching Offer 32:54

9M ago32:54

32:54

We’re continuing our second look at some of the foundational episodes of what I originally called the Getting Started Series. With technological advancements, we may change the way we implement and apply foundational concepts, but the concepts themselves are still strong. That’s why we’re revisiting these episodes in this Back-to-Basics Series. Thi…

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219: The DOO Download: Your Ops Questions Answered 19:44

9M ago19:44

19:44

Do you want your burning DOO (Director of Operations) questions answered? Today we are back for another round of The DOO Download, where you get your most frequently asked questions, answered. These questions come straight from our Facebook community and/or inside our DOO certification program. In this series we address common questions that pop up…

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218: How to Add Strategy to Your Clients Business 25:36

9M ago25:36

25:36

How do you move into a leadership and strategy role in the businesses you serve? Often, we get questions about how to become a strategic advisor or a strategic partner. I have mentored and coached hundreds of women to become Directors of Operations (DOOs), who uplevel to the next best version of themselves. We take your hard skills and amplify them…

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172: [BACK TO BASICS] Creating Clarity In Your Coaching 36:00

9M ago36:00

36:00

This episode is coming to you just after the recent launch of Coach with Clarity Collective; which is my group program for innovative, intuitive coaches who are seeking support and community as they deepen their coaching mastery and build their business skills. If you’re interested in joining the collective, you can join waitlist. One of the things…

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217: How to Build your Business Without Relying on Social Media, a Fancy Opt-In, or Any Ad Spend with the Boss Project 38:02

9M ago38:02

38:02

Do you stress at the idea of creating content and designing your whole marketing strategy around being visible on social media? We have a special guest who is a legend in the online space, Abagail Pumphrey from Boss Project! She has helped service providers and small businesses for many years, and she is someone I have followed since beginning my o…

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216: Securing Corporate Client Contracts with your Operations Skills with Liz J. Simpson 39:15

10M ago39:15

39:15

Have you ever thought about putting your DOO skills to work for a corporate client? Have you attempted to secure corporate contracts yet, or do you lack the confidence? Today, we are having a conversation with someone I look up to, Liz J. Simpson. We are both very passionate about helping women leverage their gifts and put them into the world so th…

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171: The Secret to Creating a Meaningful and Profitable Niche with Jennifer Sobel 35:16

10M ago35:16

35:16

I’m thrilled to introduce you to my friend, Jennifer Sobel, who is a gifted healer and the entrepreneurial force behind The Belly Dance Solution. One thing I’ve noticed in the work I do is that there seems to be a lot of mystery around the process of establishing your niche and I feel like Jennifer’s story brings clarity to this issue that has myst…

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215: How 4 DOOs are Building Their Businesses in Their Own Way 1:08:13

10M ago1:08:13

1:08:13

Are you curious which business model within the Director of Operations certification program will fit in with your lifestyle (or the lifestyle you are striving for)? Today we have a gang of ladies here to help answer your questions about the Director of Operations (DOO) certification program. I know many of you are wondering what exactly a DOO does…

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214: How to Move from Implementer to Strategist 13:51

10M ago13:51

13:51

Do you feel that you are stuck in an implementer’s role, but have a desire to move to a strategist role? Are you unsure about the steps it will take you to get there? In today's episode we are going to talk about how to separate yourself from the implementer’s identity that you have coupled yourself up with for so long. You are ready to grow up and…

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170: Three Reasons Why Your Strategy Isn't Working 22:09

10M ago22:09

22:09

Something I’ve been hearing from my clients, collective members, colleagues, and fellow entrepreneurs is that the tried and true strategies we’ve been using for years just don’t seem to be working well right now. While I’m not entirely sure I agree because there are still some strategies that are working well for me, I also understand that’s not th…

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213: How the Certification Moved Moira Cleary Forward 30:35

10M ago30:35

30:35

Have you wondered about the ways Director of Operations (DOO) students are integrating what they learn in the program into their lives and their businesses? We have a special guest today, someone who has become a fast friend of our community, and a very successful student. I’m excited for you to hear about her experience and how she is navigating l…

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UPDATE: Registration Is Open! 2:14

10M ago2:14

2:14

Hey there, my friend! I'm popping in your feed with an exciting update - registration is now OPEN for my brand new FREE masterclass, The 4 Keys to Unlocking Your Success as a Booked Out, Transformational Coach! This masterclass features concepts I've never shared before, and these 4 keys have completely changed my approach to my work as a coach and…

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Lee Chaix McDonough Podcasts

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