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Unlocked is a podcast series that invites you to be a fly-on-the-wall as VRMB founder Matt Landau interviews some of the world’s most innovative vacation rental professionals. The goal of this podcast series is to share best practices and to remind vacation rental professionals that we have everything we need inside of us to succeed.
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Heather Bayer, author of Renting Your Recreational Property for Profit, former CEO of a highly successful cottage rental agency, and a popular blogger, hosts the Vacation Rental Success podcast. With many years experience of owning and managing multiple vacation rental properties, Heather brings her knowledge and views on every aspect of the business, together with interviews with vacation homeowners and industry experts. Heather has appeared as a guest on CTV Canada, CBC Radio, Rogers TV, a ...
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This episode features Pamela Quinn, the Chief Experience Officer at LakeDays.Rentals. Pamela and Matt talk about purpose and vision, and how to align your team with them. They talk about how to get things done and the role of creativity in the process. This episode is brought to you in partnership with OwnerRez, www.ownerrez.com, a property managem…
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VRS564 - The Role of Company Culture in Delivering Exceptional Guest Experiences with Rachel Alday
54:30
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In this insightful episode of the Vacation Rental Success Podcast, host Heather Bayer sits down with Rachel Alday, co-founder of Abode Luxury Vacation Rentals, to discuss the crucial role of company culture in the short-term rental business. Rachel shares her journey of growing a family-owned business into a highly respected company, emphasizing th…
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This episode features Dixie Taylor, Director of Operations at Current Tides Vacation Rentals in Alabama. This episode discusses the significant leap Dixie took when she left her old "gig". The episode emphasizes recognizing when to step into the unknown, into something new ... This episode is brought to you in partnership with OwnerRez, www.ownerre…
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VRS563 - Human Trafficking and the Vacation Rental Industry: What You Need to Know with Catherine Ratcliffe
55:27
55:27
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This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business. Use Code VRF10 for 10% off their Professional and Ultimate yearly plans > Click here to visit Lodgify.com to start your free trial today ______________________________________________________________________ In th…
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VRS562 - From Startup to Award-Winning Team: Andy McNulty on Remote Work Success
55:41
55:41
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This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business. Use Code VRF10 for 10% off their Professional and Ultimate yearly plans > Click here to visit Lodgify.com to start your free trial today ______________________________________________________________________ In th…
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This episode features Paul Waldschmidt, the co-founder and CEO of OwnerRez, a property management software that serves both small homeowners and large property managers. OwnerRez is also the sponsor of this season of Unlocked. Paul and his team were part of the reason Matt decided to create this 12th season of Unlocked. In this episode, Paul and Ma…
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VRS561 - Achieve More By Doing Less - How to Make Your Business Inspirational
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This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business. Use Code VRF10 for 10% off their Professional and Ultimate yearly plans > Click here to visit Lodgify.com to start your free trial today ______________________________________________________________________ In th…
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This episode features Sean Breuner, the founder and CEO of AvantStay. Today's interview focuses on innovation and includes discussions about intuition and risk-taking. Necessities that are needed to create and differentiate in the Vacation Rental Industry as we know it. This episode is brought to you in partnership with OwnerRez, www.ownerrez.com, …
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VRS560 - Here Goes Nothin'…Matt Landau on Experiences, Retreats and Memorable Events
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1:01:55
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This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business. Use Code VRF10 for 10% off their Professional and Ultimate yearly plans > Click here to visit Lodgify.com to start your free trial today ______________________________________________________________________ In th…
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How To Get What You Want with Julie Marks
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40:16
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This episode features Julie Marks, who is the co-owner of Homestead Hospitality and the Founder & Executive Director of the Vermont Short-Term Rental Alliance. This episode is marked as one of Matt's favorite interviews to date. Matt and Julie talk about advocacy, helping, and connecting with people, which comes with a challenge: drawing boundaries…
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VRS559 - VRNation Launch: A New Era for NWVRP and Insights from Scouted.com’s CMO
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This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business. Use Code VRF10 for 10% off their Professional and Ultimate yearly plans > Click here to visit Lodgify.com to start your free trial today ______________________________________________________________________ There…
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Poetry vs. Plumbing with Henrik Kjellberg
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32:33
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Today's episode features Henrik Kjellberg, CEO of Awaze. In this conversation, Henrik and Matt dive into "the new world". A world that requires adapting to change in more than just the Vacation Rental Industry, which is interesting but can be scary... Henrik shares his take on innovation and creativity and how discipline, consistency, and leadershi…
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VRS558 - Mastering Trust: Strategies for Success in Short-Term Rentals with Yoram Solomon
53:35
53:35
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This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business. Use Code VRF10 for 10% off their Professional and Ultimate yearly plans > Click here to visit Lodgify.com to start your free trial today ______________________________________________________________________ Trust…
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VRS557 - Beyond Bookings: Unlocking the Power of Vacation Rentals for Local Good with Kirsten King
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52:18
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This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business. Use Code VRF10 for 10% off their Professional and Ultimate yearly plans > Click here to visit Lodgify.com to start your free trial today ______________________________________________________________________ Being…
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Today's episode features Ruth Manfredi, owner of Cinque Terre Vacation Rentals in Italy. In this episode, Ruth and Matt talk about a shift toward creativity, authenticity, and originality within the VR industry. You will hear Ruth her passion and excitement while she shares her stories and experiences which involves more than just the VR industry. …
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VRS556 - Voices from the Yukon: Ben Pereira’s Pioneering Approach at Neighbourly North
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37:44
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This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business. Use Code VRF10 for 10% off their Professional and Ultimate yearly plans > Click here to visit Lodgify.com to start your free trial today ______________________________________________________________________ Getti…
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VRS555 - Sustainable Stays: Rachel Parsons and the New Forest Escapes Revolution
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This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business. Use Code VRF10 for 10% off their Professional and Ultimate yearly plans > Click here to visit Lodgify.com to start your free trial today Today’s guest is on a mission to solve industry- wide problems that few othe…
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Today's episode features Maria Schuh, owner of Mistiso's Place in Nelson, British Columbia, Canada. In this episode, Maria talks about ways that effectively allow her to navigate the threats that seem to hold a lot of VR owners back and how dancing influences the way she goes about life. This episode is brought to you in partnership with OwnerRez, …
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VRS554 - From Tape Charts to Technology: A 30-Year Journey with Valerie Hawkins of Perdido Realty Vacations
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This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business. Use Code VRF10 for 10% off their Professional and Ultimate yearly plans > Click here to visit Lodgify.com to start your free trial today In a thirty-year period, every industry will show massive change and it take…
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Today's episode features Steve Hafner, the co-founder and CEO of Kayak. Kayak is a search engine for travel services, including airline flights, hotels, rental cars, and vacation packages. In this episode, Steve and Matt talk about what it means to be a visionary, and how to be creative and bring ideas. Steve and Matt dive into the importance of st…
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VRS553 - Team Training to Help Your Vacation Rental Company THRIVE
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In this special episode of the podcast, we’re diving into a topic that’s not only close to our hearts, but poised to transform the vacation rental property management industry: the THRIVE Training System. Designed to elevate business performance by aligning team culture with the core values of Trust, Hospitality, Responsibility, and a Vibrant Envir…
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Authentic Innovation with Barry Shimelfarb
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Today's episode features Barry Shimelfarb, who is a short-term rental operator, an executive coach to tech leaders in Silicon Valley, and a father of two. In this episode, Barry opens up about one of the most difficult times in his life and how this has shaped his guest philosophy, the way he manages his businesses, and the way he tries to make the…
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VRS552 - Beyond SNL - How Professional Vacation Rental Design Brings A Competitive Edge
49:37
49:37
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A recent SNL skit highlighted the phenomenon termed ‘airspace’ in a 2020 Financial Times article. The generic blend of white walls, grey upholstery, IKEA furniture and HomeGoods artwork, commonly found in Airbnbs across the world, is getting some bad (and funny) press. Interior designer Jessica Duce is the face of the other side of the ‘Airbnb Desi…
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VRS551 - How to Maintain Your Property Rights
50:24
50:24
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During our SSTIR Crazy Month Rolf Blizzard from Atlantic Realty in the Outer Banks said… “If you don’t have regulations in place, or are not currently dealing with regulation issues, know that it is coming to your location”. For many property managers and owners in British Columbia, the announcement of new rules limiting short-term rentals to prima…
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VRS550 - The Foundation of Trust: How Beach Getaways Thrives on Core Values with Deb Furlong
48:43
48:43
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Successful companies in the vacation rental business have defined their core values and strive to shape their culture and guide their decision-making processes by them. In this episode, first in a series of interviews with property managers of Gulf Shores and Orange Beach, Deb Furlong of Beach Getaways, talks about the crucial role of their core va…
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VRS549 - SSTIR Crazy Month: Safety, Sustainability, Trust, Insurance, and Regulations
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51:07
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We’ve just wrapped up SSTIR Crazy Month after 5-weeks of focusing on the core elements of our business that tend to be sidelined in conferences and summits. For the month of February, we talked about Safety, Sustainability, Trust, Insurance and Regulations, with podcast episodes, expert panels, blog posts and social media content. In this episode, …
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VRS548 - Beyond the Stay: Crafting Sustainable Vacation Experiences with Marc Ribail
49:17
49:17
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Do people really think about their impact on the environment when they go on vacation? Do they actively seek out locations and properties that clearly state their sustainability features? Reports and statistics are telling us that Gen Z is the most enlightened generation when it comes to responsible tourism, and we should be hooking into that and m…
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VRS547 - From Grass Roots to the Corridors of Power - Getting Active in Short-Term Rental Advocacy with Rolf Blizzard
56:40
56:40
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If you don’t already have local or state legislation in place to regulate your short-term rental business, it’s either in progress or it’s coming, because it’s not a matter of if your area gets regulated for short-term rentals. It’s when. This is the message Rolf Blizzard wants everyone to heed and why you need to be laser focused on your current r…
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VRS546 - Insuring Success: Proactive Risk Management for Property Managers
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Insurance often takes a back seat in conversations about building a successful short-term rental property management business, but it has such critical importance, we have to pay more attention to it. When we do discuss it, it’s often to complain about the rising cost of premiums, but if it takes a lawsuit, or catastrophic damage to bring it front …
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VRS545 - From Trust Signals to 5-Star Reviews: Strategies to Elevate Your Vacation Rental Business
57:46
57:46
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Trust is at the core of everything we do in this business, and there’s no-one better to talk about this than Chris Maughan of I-PRAC. He has been studying trust for more than 25 years and in this episode shines a spotlight on its paramount importance in building relationships with guests, reducing uncertainty, and shaping confidence. Airbnb says th…
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