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Welcome to the Healthy as Tech Talks — a series of conversations that focuses on the greatest challenges plaguing the world of healthcare today and how organizations are using patient-centric solutions, processes, and technologies to overcome those issues and create thriving workplaces and better patient experiences. Hear from healthcare transformation experts at Optimum Healthcare IT — ServiceNow’s healthcare partner of choice — along with industry experts and practitioners revolutionizing ...
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Healthy As Tech Episode 3 - How To Complete Epic Testing in Weeks, Not Months
40:29
40:29
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In healthcare, when the topic of EHR test management comes up, you can almost feel the tension in the room. Anyone who has experienced this process knows it can involve months of sorting through spreadsheets, pulling internal resources, and disrupting operations. In this Healthy as Tech talk, we’ll be answering questions, including: Does Epic test …
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Healthy As Tech Episode 5 - How To Manage CMMS Work Orders in 2 Clicks On Your Mobile Device
46:13
46:13
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How can biomed technicians solve on-the-floor device issues when their tools and data live at their desks? How can they make submitting work orders simple for busy clinicians so that malfunctioning devices don’t go unreported? The answer? Seamless (and compliant) work order management on mobile devices. Natalie Tollefson, Senior Director of Custome…
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Healthy As Tech Episode 4 - How Top Health Systems Are Using GenAI to Wow Employees
52:40
52:40
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In the world of healthcare, where employee burnout and staff shortages are on the rise, HR leaders are under a lot of pressure to keep up with employee needs. Additionally, they’re told they must adopt generative artificial intelligence (GenAI) to increase efficiency. Can GenAI actually help improve employee experiences and workplace culture? If so…
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How a Major Health System Modernized HR Operations in 8 Weeks
37:15
37:15
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How do you get nearly 13K employees from three recently acquired hospitals up and running on one HR delivery system in two months? This is the question Tampa General Hospital (TGH) — one of the nation’s largest healthcare systems — found itself asking. In the throes of a merger, TGH needed to find a way to quickly implement HR service delivery (HRS…
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How to Tackle Healthcare’s Greatest Operational Complexities with ServiceNow
46:24
46:24
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What is operational complexity costing your healthcare organization? In the first episode of our Healthy as Tech Talk series, Optimum Healthcare IT’s Sr. Director of Customer Success Natalie Tollefson and Enterprise Architect Brian Maguire sat down to discuss the greatest operational challenges holding healthcare organizations back today. They also…
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Welcome to the Healthy as Tech Talks — a series of conversations that focuses on the greatest challenges plaguing the world of healthcare today and how organizations are using patient-centric solutions, processes, and technologies to overcome those issues and create thriving workplaces and better patient experiences. Hear from healthcare transforma…
…
continue reading
