show episodes
 
Welcome to Talk Time with MaxContact, your go-to podcast for all things contact centre-related. Join us as we delve into the latest trends, strategies, and technologies shaping the world of contact centres. We explore topics ranging from operational best practices and team management to the role of AI in transforming customer interactions. Each episode features conversations with industry experts, sharing insights and practical tips to enhance your contact centre's performance. Tune in to Ta ...
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Col & Dan talk all things startups, SAAS, and the business of running software companies. Colin co-founded Userlot and chats about the journey of building his second SAAS. Dan is building a SaaS for the first time and learning as he goes. Listen along and enjoy the ride.
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Go beyond standard fantasy leagues. Find a new idea to instill in your league. Create more interest with new ways to challenge your league. Take your FANTASY INSANITY to the next level
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Frustrated with many nights wasted, undecided and unsatisfied on the cold streets of London? The cohala crew decided to create a podcast to help good music lovers navigate the ever changing and confusing London night life. Expect bantz, reviews and a comprehensive guide to good nights OUT OUT.
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In the bustling world of entrepreneurship, where the spotlight often shines on the glitz of gross revenue and the glamour of growth hacks, there's a deeper, more fulfilling path to success. It's found in the quiet, yet powerful moments of alignment and the deep, fulfilling breaths of business harmony. That's the essence of the "Aligned Entrepreneur Secrets" podcast. For over two decades, the journey behind the scenes has been crafting pathways to success for businesses that not only aspire t ...
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We are excited to announce the launch of Blackstone Chambers’ The Litigation Podcast. This podcast will examine trends and emerging areas of disputes across the full spectrum of Blackstone’s areas of expertise, including commercial, employment and public/regulatory law.
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On Air With Ella is for women who want to feel better, look better, live better - and have more fun doing it. This is where we share simple strategies and tips for living a bit better every day. (Not in a generic “live / laugh / love” way, but in a kick-more-a$$-every-day-at-every-age way!) If you’re interested in mindset and wellness, healthy habits and relationships, or hormone health, aging well and eating well, then you’re in the right place. You'll hear interviews with experts, Ella’s f ...
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⚡️ MINI-SODE! ⚡️A bite-sized boost to your day! Always quick, always thought-provoking... How Toni Powell managed anxiety / worry /negativity by training her brain to shift into a different headspace and creating new neural patterns. WATCH on YouTube: https://youtu.be/qnbM17wZuAI CONNECT with Toni: tonipowell.com 🔔 SUBSCRIBE for our full-length, we…
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In this engaging podcast episode, Traci Bermingham chats with James I. Bond, author of "Brain Glue," about the magic of emotionally resonant marketing. James shares his journey from collecting powerful phrases to discovering 14 brain triggers that make messages stick. He illustrates how changing product names, like "Squatty Potty" and "Big Ass Fans…
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[this is PART TWO; start with PART ONE] In part 2, we discuss concepts that can transform the way you approach your daily decisions and habits. " 'Future you' will have the time and commitment to do the things you want to do...she is awesome, she is always ready and never tired. And... she is a lie. She never shows." "Who are you now? That is it. T…
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[PART 1] Ever found yourself putting off important tasks because you believe "future you" will handle it better? We discuss how our brains prioritize immediate gratification over long-term goals, and share practical tips to overcome this tendency. 💡 Learn how to make the right choices for your long-term goals by understanding the battle between you…
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In this engaging podcast episode, Traci Bermingham, chats with Bozidar Jovanovic, founder of Honey Badger Advisors. Bozidar shares his inspiring journey as a financial advisor and the creation of Honey Badger Advisors, emphasizing his mission to help clients achieve financial security. They dive into the importance of being a fee-only advisor, avoi…
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Tune in to the most recent episode of The Litigation Podcast, in which Ivan Hare KC presents recorded highlights from the 2024 Public Law Conference. The panel discussions address the latest developments in recent public law cases. Ivan Hare KC explores proportionality under the HRA: is it in the Act or on the facts? Stephanie Palmer discusses the …
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In this thought-provoking episode of Talk Time with MaxContact, host Sean McIvor welcomes back Adrian Swinscoe, the maverick mind behind the Punk CX philosophy. Adrian, author of "Punk CX" and "Punk XL", challenges listeners to rethink everything they know about customer experience in contact centres. Drawing parallels between the music industry's …
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In this episode of the Aligned Entrepreneur Secrets podcast, Traci welcomes Brittany Brewer, Operations Manager at FreeUp, to discuss the ins and outs of hiring freelancers. Traci kicks off with enthusiasm, highlighting Brittany's expertise in operations and organization. Brittany shares her journey from freelancer to operations manager and explain…
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In this episode of "Aligned Entrepreneur Secrets," host Traci welcomes visibility expert and business coach Danielle Jaworski. Danielle shares her inspiring journey from a fear of being visible to becoming a successful business owner and TV show host. She discusses overcoming her fears by shifting her mindset and taking small, courageous steps. Dan…
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Tune in to the most recent episode of The Litigation Podcast, in which Ivan Hare KC presents recorded highlights from the 2024 Public Law Conference. The panel discussions address the latest developments in recent public law cases. Tom Leary explores interim remedies in Judicial Review. George Molyneaux examines the duty of candour, with particular…
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Our teeth are living things! Nadine Artemis shares how to reverse oral health issues naturally for whiter teeth, healthier gums and a beautiful smile. {from the vault} Reversing tooth decay naturally Teeth whitening and enamel transparency Harmful chemicals in conventional toothpaste Do we need to ditch fluoride? READ THIS and decide for yourself S…
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Your host, Traci Bermingham, talks to the Founder and CEO of Funnelytics, Mikael Dia. Mikael explains that Funnelytics is a digital whiteboard that assists marketers in visualizing and analyzing their funnels and customer journeys. It functions as an advanced version of diagramming tools like Miro or Lucidchart, with the added feature of overlaying…
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Tune in to the most recent episode of The Litigation Podcast, in which Ivan Hare KC presents recorded highlights from the 2024 Public Law Conference. The panel discussions address the latest developments in recent public law cases. James Segan KC examines the standard of review in commercial Judicial Review. Hanif Mussa KC discusses developments in…
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In this insightful episode of Talk Time with MaxContact, host Sean McIver welcomes Clayton Drotsky, founder of Growth Crew Limited and a veteran of the contact centre industry. With 17 years of experience leading contact centres globally, Clayton shares his unique perspective on leadership, having started his career on the frontlines. Clayton discu…
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"Everyone said, 'OMG, your job is so sexy. It's so flashy and exciting.' And I was miserable." - Michelle Pollack In this episode: The real reason that your success doesn't feel as good as it looks Why do so many high-achieving women seem “successful” but realize that they still feel empty internally? What are the biggest things that get in the way…
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Your host, Traci Bermingham, talks to the Business Coach and Optimization Consultant of PRIME Consulting, Matthew Sanjari. Matthew's journey into entrepreneurship was not without its hurdles. He faced significant challenges in the early stages of starting his marketing company, particularly in managing his time and resources effectively. The pivota…
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How can you practice self-care with the time that you have? Why is self-care not meant to be 'solo' care? What are some practical tips for building friendships? How do we create self care habits when we are SO BUSY? Taylor Elyse Morrison is talking with me about: Challenging 'All or Nothing' thinking Adopting a 'minimum effective dose' approach tow…
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Did you know that calcium supplements increased the risk of cardiovascular disease by ~15% in healthy postmenopausal women?! I didn't either (!!). Dr. Tom Nixon shares invaluable insights on bone density, with a focus on osteoporosis and osteopenia. We delve into the importance of bone health, exposing the big risks of calcium supplementation and d…
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Your host, Traci Bermingham, talks to the President and CEO of GetPayroll, Charles Read. Charles is a seasoned certified public accountant with over 50 years of financial leadership experience. Charles has worked across various industries, including manufacturing, IT, and logistics, and is also a decorated combat veteran, a community servant, and a…
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Your host, Traci Bermingham, talks to the CEO, COO, and Real Estate Coach of Wicked Smart, Zachary Beach. Zachary's transition into real estate began from a place of frustration and exhaustion. Working as a bartender and personal trainer, he and his wife were burning the candle at both ends. A pivotal moment came at 4:30 one morning when they decid…
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We're continuing the conversation about pelvic floor health for women. In this bonus episode: How to tone pelvic floor muscles Why Kegels might not be right for you Signs of weak pelvic floor muscles Uterine Prolapse and pelvic floor health What is the Yarlap device? DIY Pelvic Floor relaxation techniques Proper Kegel exercise techniques Special Pr…
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In this episode of Talk Time with MaxContact, Nathan Dring, Founder and Director of Nathan Dring and Associates Ltd, joins Sean McIver to discuss integrating learning into daily operations, building trust through conversations, and the impact of remote work on team dynamics. They also touch on the role of managers in driving cultural change and the…
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Dr. Jocelyn Fitzgerald, a Urogynecologist and Reconstructive Pelvic Surgeon, on women's pelvic floor health after childbirth, during perimenopause and after menopause. Including: Urge incontinence and stress incontinence Bladder Botox injections to treat incontinence Bladder irritants - little known diet choices that may be causing bladder spasms (…
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Your host, Traci Bermingham, talks to the Founder and Chief Investment Officer of Rise Capital Investments, Emma Powell. Emma’s journey and insights offer valuable lessons for anyone seeking financial freedom and a successful business. By focusing on conscious happiness, intentional living, effective team building, and strategic financial planning,…
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Do you love limitation? Does the very idea of mandatory time limits make you stop in your tracks and smile? If so, tune in to this episode of the Blackstone Chambers Litigation Podcast as Andrew George KC presents recorded highlights from the most recent Commercial Breakfast Briefing. First, Leona Powell takes a look at the Supreme Court’s importan…
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Welcome to the GOOD, the BAD & the YUMMY, where I share one thing I am loving, one thing I am not, and a super simple recipe! In this episode: Spirulina superfood Oura Ring review Plat based protein recipes Why I'm a total disaster right now... Clear teeth aligners Sciatica Get the Frozen Shoulder blog Episode show notes: https://www.onairella.com/…
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Your host, Traci Bermingham, talks to the Founder and CEO of Apollo 21, Danny Nathan. With 20 years of experience in product and technology, Danny founded Apollo 21 to combine consultancy, design, and venture creation to drive growth for clients. They tackle diverse projects, from remote gardening and financial services to efficient kitchen designs…
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Join Ella in a candid conversation with Dr. Geeta Nayyar about healthcare information, mis-information, and dis-information in the age of social media. · Is social media is a boon or bane for healthcare consumers? · Is it a tool for empowerment or a breeding ground for misinformation? · Should consumers blindly follow medical professionals, or is i…
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Welcome to another episode of Talk Time! In this special episode we’re focusing on hybrid and remote working in contact centres, delving into how to effectively manage a hybrid or remote team, support their work-life balance, and keep customers at the organisation's core. This episode features insights from George Frater of ProblemShared, Danny War…
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Discover the power of mewing, face yoga, and face massage for achieving a lifted appearance. Connect with Yulia: @yuliadiumea Show notes: www.onairella.com/post/343-face-yoga In this episode: Mewing for a snatched jawline - what is it, how to do it Can facial massage and exercise to be alternative for invasive treatments? The profound impact of pos…
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In this episode of Talk Time with MaxContact, Paul “The Contact Centre Innovator” Weald, Director of Multichannel Customer Experience, joins Sean McIver to share his perspective on contact centre innovation and what it takes to make significant improvements to customer experience. They dive into the importance of balancing demand with smart contact…
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Your host, Traci Bermingham, talks with the Host of The Marketing Show, James Hurst. James opened up about his personal life, giving a glimpse into his upbringing in Salem, Oregon. He spoke fondly of his family, his strong religious foundation as a member of the Church of Jesus Christ of Latter-day Saints, and the profound impact of his missionary …
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