Security report writing is often a challenging task for security team members. In this episode expert Robert C. Smith and host Manny Marquez discuss five simple steps you can take to greatly improve your report writing skills.

As a security guard, you may have asked yourself, “Can I be personally liable if _________(fill in the blank)”? “Can I be sued if ….?” The answer is always “YES.” Learn how to limit your personal liability by listening to this episode of The Nightlife Security Podcast. In this episode, expert Robert C. Smith and host Manny Marquez discuss what liab…

The conclusion of a night of revelry is often signaled by the "last call," a critical juncture for both hospitality staff and patrons. While it marks the end of the workday for employees, for customers, it is the last opportunity to indulge in the evening's festivities. However, if not managed correctly, it can also be a time of heightened risk, le…

The time to plan and train for an active shooter situation in your venue is now! Listen to NSC's team of Robert C. Smith and Manny Marquez discuss the mass shooting in Colorado Springs Club Q and how venue operators should use this event as one more lesson to train your team today. While it is highly unlikely your venue will ever experience an acti…

Hiring hospitality security guards can be challenging, especially in a post-COVID era. Listen to NSC's team members Richard Bistline, Ph.D., and Manny Marquez discuss how to find, retain, and maintain hospitality security professionals.By Experts Richard Bistline, Ph.D. and Manny Marquez

Responsible Alcohol Service is an ongoing effort for many hospitality operators. It requires constant attention, a solid training program, and sound policies and procedures. Listen as Manny interviews Robert Pomplun, Chief Learning Officer & Founder of Serving Alcohol Inc. Serving Alcohol Inc offers comprehensive online training solutions for hospi…

Operating a hospitality venue during COVID-19 and mandating patrons wear face masks creates many challenges for operators, especially when some of our guests refuse to abide by the rules. As operators, it is our responsibility to protect our team members and our guests against the spread of COVID-19. Having clear guidelines, policies, and operating…

Knowing the difference between witnessing the normal behavior of a casual hook-up and preventing a sexual assault can sometimes be a difficult task. There are fine lines and subtleties that the novice guard may not recognize. When do you step in if you suspect there is potential for an assault to take place? Listen and learn some more about what Ro…

Often times, security guards rush into a situation where there is really no need to. Of course, if someone is in harms way or the circumstances call for it, by all means - hurry! Many times those urgent situations are the exception and are few and far between for guards. Most situations do not need to be rushed. Get your plan in place - analyze the…

Do you have an issue with drugs in your club? Chances are drugs are present and are being used by both your guests and employees. Some owners may be oblivious, some may be aware, or worse some may deny they are present. In this episode we talk about steps to take to help you confront, deal with, and curtail the use of drugs within the walls of your…

Just how many security guards should your venue have on staff at any given time? We here at Nightclub Security Consultants get asked that question often. In this episode we give you some great guidelines on determining just how you should staff your security team.[...]

Should You Have Armed Security at Your Venue? Robert and Manny discuss this sometimes challenging and controversial topic. We find that the trend in the industry is that things are getting more violent for bar and club owners. Are you thinking about hiring an armed guard? What are some of the reasons to consider hiring an arm guard for your venue? …

Flip-flops | Interview of Chris Lenahan of OpeningABar.com Live from The Nightclub & Bar Show 2014, we interview Chris Lenahan, Nightclub Design Expert, Author of The Little Black Bar Book, and creator of My Venue Tracker. Shout-outs! Thanks to Joachim for the great feedback. “...By now I've read every one of your blogs, listened to all the podcast…

NCB Show 2014 | Interview of Dave Eames Pres. Black Diamond Radio In this show Robert and Manny recap thier experience at the 2014 Nightclub and Bar Show and Interview the President and CEO of Black Diamond Radio, Dave Eames. Shout-outs! Thanks to Big Wangs, Loaded Hollywood , EagleLA, and Lure for attending our California PSO Training event in Los…

Understanding Legal Use of Force “Part 2 of 3” | Pre Nightclub & Bar Show 2014 This is part 2 of a 3 part multimedia series in conjunction with Bar Biz Magazine and Nightclub & Bar Show 2014. This episode we discuss the very important topic of understanding legal use of force by venue security and how to limit your liability and avoid unwanted and …

Soup to Nuts | Confiscating Fake or Borrowed IDs Is it legal for a doorman or alcohol service worker to confiscate a fake or borrowed ID? Robert and Manny address this often confusing and controversial topic and clear the air on what your legal right is. Manny introduces Robert to the term “soup to nuts”. Shout-outs! NSC says thank you to Double De…

Dress Code for Your Venue | Brian Rizzo Shot Dress Code for your venue! Do you have one? Having trouble with your current dress code policy? Are you considering one? Robert and Manny discuss important considerations, best practices, and some commonsense policy when it comes to a dress code for your bar or nightclub. Shout-outs! Sycamore Den – San D…

Justin Bieber | Terrorism Awareness | Nightclub and Bar Show 2014 Justin Bieber in the news – what does that mean for nightclub security and liability? Robert and Manny start the discussion on terrorism and the nightclub and bar industry. We figure it is time to ask the question of when are going to start talking about it? Also, the Nightclub and B…

Handcuffs and Nightclub Bar Security Does your security team use handcuffs? Are you considering the use of handcuffs for your security team? Robert and Manny discuss what you need to know about their use and important considerations when using them. Shout-outs! Special thank you to General Manager Jeff Wylie at AKBAR of Los Angeles and his team for…

Video Surveillance Cameras and Nightclub Bar Security Do you currently utilize video cameras in your venue? Are you thinking about installing them? Robert and Manny discuss the good, the bad, and the best practices surrounding video surveillance cameras in your bar or nightclub. Shout-outs! Special thank you to Sean Mattix, Food and Beverage Direct…

Should Police Officers Work as Doormen at Bars and Nightclubs? Robert and Manny explore the question of whether or not off-duty police officers should work as doormen at bars or nightclubs. This is a follow up to Robert C. Smith’s blog on the same topic. You can see that blog titled "Cops as Guards" here. There are several pros and cons. Listen to …

Security Customer Service - 5+5 Powerful Tips from Robert and Manny Customer Service is at the core of any hospitality business - and it is only a venue’s team that can deliver a personal touch that keeps guests coming back. Your security team is an integral part of delivering a favorable guest experience - but many times they are the cause of a ne…

Hiring Security – Best Practices Hiring the right people for your organization is never easy. Hiring the right security guard is even more difficult! You need to find the right individual to protect your guests and your business without causing more potential liability in an environment where lawsuits are already prominent. In this week’s show, Rob…

In this week’s show, Robert C. Smith and Manny Marquez discuss the importance of documentation and How to Document a Major Incident in Your Venue…and much more. In The News! Robert and Manny discuss a recent news story from Ft. Lauderdale, Florida, where a bouncer that appeared in a viral video of a brawl at a beach front bar has been arrested and …

In this week’s show, Robert C. Smith and Manny Marquez discuss 6 Important Tips to Managing a Major Violent Incident in Your Venue. In The News! Robert and Manny discus a recent story where the City of Scottsdale, Arizona is proposing strict new policies for bars and nightclubs. The proposal from the city comes on the heels of two recent killings a…