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The RTO Show is designed to give everyone a laid back view into the Rent to Own industry with great interviews and compelling discussion topics on new and changing ideas. All seen through the eyes of a host that has almost 2 decades of experience in the ever changing and growing landscape of Rent to Own. Host Pete Shau talks about RTO topics with a bit of laughter and a hint of sarcasm.
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Send us a Text Message. Everyday there are challenges to face and overcome. Not all situations are the same and in fact the only thing that makes them similar is the fact that they become obstacles on the road to success. Karen Martin has many years of multi-unit management under her belt and she is a master at overcoming obstacles. From labor shor…
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Send us a Text Message. You don't have to run the world to be a major player in the RTO industry. Premier Franchise owner Chad Fosdick explains why empty file cabinets and new beginnings are the best way to help you make your mark in the community you live in. He also explains his seats on both APRO and TRiB Boards and how they affect the industry …
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Send us a Text Message. You know that there is a fire in the heart of the people who work in the RTO industry. It never dies out. Well in this case it was burning enough to take Leroy Steen out of retirement to build his own RTO brand in the state of Texas. The owner and operator of Rent Buy in Texas gives us insight on what brought him back to the…
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Send us a Text Message. In the RTO industry we have relationships with our customers and those relationships are vital to the success of our locations. Another important relationship is the one we share with our Vendors. Nekotva has played a critical part in the growth and expansion of our beloved industry for years and now we get to speak with the…
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Send us a Text Message. In RTO who doesn't love the feel of a big sale with a new customer? Thing is now it probably started from an on line or text lead from a CRM program. Everyone is going digital and our customers are as well. Most showrooms are going quiet and the walk-ins are becoming more and more digital in nature. Now is the best time to w…
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Send us a Text Message. There are many things we can do to grow rental revenues, but today's question is what's more important to do first. Should you increase the marketing budget to bring in more leads or invest in sales training to close more agreements. This is an old question we shed a brand new light on. Listen as we talk to the owner of Vox-…
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Send us a Text Message. There are some traditions in RTO as old as time. A good old fashion sell a thon is one of them. Over the years these sales events have progressed and defined themselves to be a major staple in the day to day business of the RTO Industry. War Rooms are a great way to motivate your teams, make some sales, and most importantly …
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Send us a Text Message. There is always a silver lining so to speak. Even on the roughest days there are the positives that happen. Look for the small wins because they add up. Don't try and tackle the entire RTO Industry at one time. Chip away at it and remember the battle isn't won in just one sitting it's won in small settings. I just wanted to …
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Send us a Text Message. It's easy to forget the basics when everything seems to be changing on a daily basis. James Harvey from Buddy's Home Furnishings is here to remind us how to get it done with the basics from GM buy in, to making us laugh, its all in the process. Here are some of the things that gets his region to collect and hopefully they wi…
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Send us a Text Message. If you think you've heard of everything then wait until you hear this. Adam Ball from Esquire Advertising just dropped a large amount of information here on the show and it all seems to good to be true, but the catch is... It's real! Some of the best advertising ROI I've ever heard of using state of the art marketing softwar…
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Send us a Text Message. It's seems like there is a million ways to deal with our employees these days. Looking for the right approach can be a difficult task but, Katie Marie Meyers has some insight that might help things out. Want to gain the trust of your employees or make sure they understand what's expected of them and us? Here are a few tips a…
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Send us a Text Message. We have talked a lot about the need for marketing and what we should do to make that happen. This episode covers how to review the data from your marketing and making the necessary adjustments to close those leads or to switch up to what form of marketing really works for you. Is Google the answer, YouTube maybe, what about …
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Send us a Text Message. In the land of ever growing RTO companies there are still the single store owners that bring customer relationships to life, inspire and push innovation, and show a different side to Rent to Own. Owner Jennifer Harrod along with her son Jeremy have been taking care of their customers in Shelbyville, KY for years and face dif…
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Send us a Text Message. In the midst of what has started finally becoming the normal after COVID, and looking through what differences have emerged in RTO we are left with finding out how to navigate this new market. That means learning new sales strategies and adapting to the current marketplace whether it be new customers, new ways of shopping, o…
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Send us a Text Message. When it comes to turning things around in an RTO store there is no better place to start than with the manager. They have the potential to change the atmosphere, attitudes, and drive of their team. The GM is the captain of the ship and in every case they hold the keys to change and improvement. Many of failing stores have be…
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Send us a Text Message. There isn't much in else in Rent To Own like watching a potential new customer walk in the front door. I gives hope and brightens the entire day. When you watch a potential customer leave empty handed is can feel as equally defeating. Why would they leave? Hopefully those potential customers didn't see the silent sales kille…
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Send us a Text Message. The act of passing information these days is crucial to stay on top. The process has to be quick, informative, and most importantly understood. So how do we keep larger RTO companies functioning like a well oiled machine? By bridging the gap between upper management and the employees in the the stores. Mike Skehan Division M…
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Send us a Text Message. There is always some insight to be had by looking into the past. Previous trends and successes mixed with hardships and failures can help give us a better look into the unknowing future. Well this week Dan Companion helps us focus on what can get us through the hard times as he to has years of experience to fall back on. Fro…
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Send us a Text Message. The best way to accomplish your goals is to stay hungry and keep pushing until you make it to success. Not sure if that's the way to do it? RTO company Great Rooms Franchise owner Joshua Ciesicki says drive and determination are key factors for success in the field of RTO and he should know. Josh now Co-owns 3 different loca…
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Send us a Text Message. In todays fast pace sales environment current RTO companies marketing has to be just as fast to keep up. Sales ideas and planning need to be forward thinking and agile to say the least. County Side Rentals DBA Rent 2 Own has been doing just that. Marketing Director Jess Mahon takes us through the ups and downs of Rental indu…
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Send us a Text Message. Did you enjoy Part 1 with Jason Winters?! Good because part 2 is here, and we get to hear how a recession might effect the RTO industry and what ways to over come these potentially difficult times ahead. Also, with automation in RTO's future how does it affect us and how to use it to benefit the industry. Lots of topics disc…
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Send us a Text Message. When you can say you have 23 years of Rent to Own experience we want to know what you do. Especially when 10 different co-workers have since been promoted to multi-unit management under or after their training. Jason Winters has been known throughout the RTO space for years and for good reason. This is a chance to catch his …
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Send us a Text Message. We found one of the best places in RTO on how to train sales leaders and that's at Majik University. Joe Luczak the Director of Sales at Majik gives us some insight on what makes Majik one of the best places to work in PA and what makes them stand out in the RTO Industry. There are classes, tactics, and view points that only…
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Send us a Text Message. We revisit the RTO World 2023 San Antonio convention with Charles Smitherman APRO's one and only new CEO! Charles talks about the amazing learning tracks, how to become a speaker at the convention, and even the ups and downs of the CEO challenge that he may or may not have lost. Plus, we now know where the next APRO RTO Worl…
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Send us a Text Message. Times are changing which is why this week I talk to Joseph Kopser the cofounder of the Grayline Group, a 20 year US Army Ranger Veteran, and Harvard and West Point graduate about identifying and managing RTO through changing times. With the advancement of AI powered collections platforms and ChatGPT sales pitches he helps us…
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Send us a Text Message. This year at the APRO's RTO World San Antonio 2023 convention I was fortunate enough to be a speaker during the education sessions. I was speaking about Standing out above the crowd and ways to do that. Here is a recap of that class that I have titled for the podcast "Ahead of the curve!" Another mile stone to mention is tha…
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Send us a Text Message. APRO's own CEO Charles Smitherman talks with us about the benefits of being an APRO member, how APRO affects the RTO industry, and some of the perks the Association for Progressive Rental Organizations has like Scholarships and the Disaster Relief Fund. Also, we get Charles to give us a slight look at what we can expect to s…
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Send us a Text Message. We finally get to sit down with Paul Metivier FRDA President and Vice President of Impact RTO Holdings and discuss the 2023 FRDA meeting in Tampa, FL, the purpose and reason for the FRDA, and how Paul seems to manage all of this while being the VP over 79 stores. Paul has been in the RTO industry for 2 decades so sit back wh…
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Send us a Text Message. Breaking news!! Only on The RTO Show! We chat with Richard Formoe the CEO and Co-founder of Paydit.com about their new automated collections platform called RTO2! This AI powered software has the ability to schedule services and pickups, negotiate commitments, and even help with new or add on sales. All while working 24/7 to…
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Send us a Text Message. In RTO we are always looking for something that will catch the eyes of our consumers. Who better than Keith Brock from Dialectic the Rookie Vendor of the Year to show us those products. Dialectic is known the world over and with an RTO veteran with 20+ years of RTO experience its a win win. www.TheRTOshowPodcast.com Pete@The…
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Send us a Text Message. Castle Pawn and Rentals in Arkansas is trailblazing a new way to RTO with the addition of pawn, and all this while being under the same roof! Think pawn was the enemy of RTO? Well, think again. Ben McCauley talks about the advantages of pawn and RTO under one roof and after this podcast you might just think about it differen…
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Send us a Text Message. Talking to The Man, The Myth, The RTO legend Mike Tissot current TRIB President and President of Countryside rentals in Ohio. We like to call Mike the Czar of RTO but truthfully he is a 2nd generation RTO pillar of the community and he gives us great advice, insight, and knowledge about TRIB and RTO in general. In this podca…
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Send us a Text Message. The end of season 2 comes with some heavy news... Podcaster and founding member Danny Lastra is leaving the show and this will be his final RTO Show podcast as he changes career's and leaves the RTO industry behind (for now) and heads off in another direction. We recap, we remember, and we say a fair well to Danny and wish h…
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Send us a Text Message. The RTO industry has seen its fair share of employees come and go but how many of those could have been avoided? Want to know how to evolve with the current times? Tired of hiring only to lose the new recruit in weeks or months? We wanted to know to and we think retention interviews are the way to go. Here is Pete's thought …
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Send us a Text Message. Pete talks about the advantages of role playing different scenarios at the work place and different ways to role play. Training this way gives a huge advantage for the employee and the employer giving everyone the chance to improve on the customer service skills and learn a new thing or two. www.TheRTOshowpodcast.com Support…
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Send us a Text Message. Here we are on the cusp of tax season and we have some ins and outs for tackling this tax season. What's the new hot products you say? Listen to our new product reviews. As for the trips on Feb 25th 2023 Pete is headed to Atlanta, GA to the TRiB meeting of the mind event. Hope to see you there! www.TheRTOshowPodcast.com Supp…
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Send us a Text Message. Our first interview finally out and ready for consumption! Get some great advise from someone who has been doing RTO for almost 2 decades. We get answers to questions like 1. How to make it in this industry? 2. Advice on hiring and training 3. The differences between pre-pandemic and post pandemic RTO and how to tackle those…
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Send us a Text Message. Danny and Pete go to Las Vegas to one of the largest furniture shows in the country to find the new and best deals to bring back to the Tampa Bay area stores. Here are some insights on what to look for, who should see it, and how to navigate this humongous show. Plus some night life activity and do and don't when it comes to…
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Send us a Text Message. Making a master piece requires creativity and putting it together requires structure. When you have the 1-2 punch there is no limit to the growth potential. We all need hard workers who follow rules but giving them the advantage to use their creative ideas will set you're RTO brand apart from the rest. www.theRTOshowPodcast.…
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Send us a Text Message. We always want to win because lets face it who plans to fail, but what happens when you have a set back. The RTO team discuss failures and how to use them as stepping stones to success. We can't win them all but we can use all of them to be the best at what we do. Follow Danny and Pete through some tough times and learn how …
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Send us a Text Message. With the new year upon us its time to make the sure we are in it to win it and it starts with the sale... but first you have to close it. We offer insight on how to keep your eye on the ball and close the sale. Visit us at www.TheRTOshowPodcast.com and follow us on Facebook and Instagram for Podcast updates! Support the Show…
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Send us a Text Message. We are back from Vacation! Season 2 has started with Setting Goals! Here are a few things that can help you set goals and help you go from one win to the next. We want you to celebrate your wins and learn from your losses to set the sites on bigger and better things. Visit us on the web at www.TheRTOshowPoadcast.com Support …
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Send us a Text Message. We are near the end of the year and we want to open up about how we are going to enter the next year, what we haven't gotten 100% right yet, and what we are going to do to fix that. No one is perfect especially us. So we discuss what that means for us and get it all off our chests before we go into the next year and Season 2…
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Send us a Text Message. We cover the different ways to train and what the differences are so that you can use the best form that works for you and your team. Employees are our biggest assets so lets get them prepared for success. Show Shout outs: Jay Roberts www.RTOtrainer.com Christian and Christopher AKA "The Twins" Support the Show.…
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Send us a Text Message. There is a point to make that when you do something you should always put your own spin on it. Well, we discuss how to do just that and ways to make your store shine like a lighthouse on a foggy morning. Standing out in a good way can give you the edge on getting ahead of the competition and making a name for yourself in thi…
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Send us a Text Message. We discuss the sweet spot of comfortability and productivity when you are in your ideal place as far as the number of customers and with the stores reoccurring revenues. We also cover how to grow with the business and leaving your sweet spot behind you to make a new home with growth and success. Where is your sweet spot and …
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