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We talk People, Projects, Process, Performance (but in an interesting and fun way). Are you tired of hearing "Work smarter, not harder" or our favourite "Just give 110%" with no real helpful guidance and what that means or even where to start? We can help you improve things and have some fun while we do it. This is a show that gets down to real stuff you can use in your work and life. We explain the jargon and get back to simply getting results. Reduce the frustration, do things easier, fast ...
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In the current world where everyone has a voice, should we consider them all to be equally valid? I don't think so. We have to manage our lives with so much data out there how do we know that what we are being told is the right way to go? For that matter, how do we know that what we claim is right actually is! In this episode we discuss why we some…
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You spend ages documenting your processes. You hire numerous expensive consultants to draw pretty visio or ARIS pictures for you. You now have folders upon folders of colourful flowcharts and procedures written. You have expensive training courses that take your staff days to attend! Why don't your customers kneel down before you demanding that you…
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What else would you do on Father's day other than discuss quality and process...but with your dad! Listen to my interview with former Quality manager and trainer Bert Jones as we talk about what has changed and what hasn't in the last 50 years in quality and processes. Ultimately, the customer still defines what quality means, and this applies to w…
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We love getting your feedback! This episode comes from a feedback question that read "....love hearing about your ideas to improve things, but who are you and what do you do?" OK...great feedback (and maybe pointing out that I'd taken some things for granted...!) ImprovAbility is a business based in Sydney Australia that helps to improve performanc…
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Reports should be succint, directly useful, and drive action. At least that's the myth...I haven't seen many like this! Are your reports including more and more data, but you feel they are telling you less and less? Is every measure on every status showing green (or strangely, different shades of blue...), yet you feel that something isn't right? M…
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Admit it. You've been in the room when people throw around terms of which they simply don't know the meaning. It could be that it is out of context (like saying things to sound more photosynthesis...ok, bad joke...but you get the idea!). Governance is one of those words. It is much more simple to understand than most people think and can be applied…
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Have you found yourself going over something a million times and still decided you weren't happy with it? How annoyed do you think your clients are if they have to wait longer just so you can put a pretty bow around your work? More often than not, good enough really is! Don't strive for perfect in your eyes if those who need the outcome of your wor…
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How many times have you shown up to a meeting just because it is in your calendar? Have you been organising meetings where there is no agenda and peoplehave no real clue why they are there? Then you might want to consider calling them off, or circulating the lyrics to Kumbaya, and providing catering..... This episode is about how to make meetings e…
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When you were listing the assumptions in your business plan, were you thinking global pandemic? It's unlikely! Any plan that you put in place needs to constantly be revisited and adjusted as new realities come to light. Do you still think the same way you did a year ago? Is there anything you've learned since then? Are you still trying to do everyt…
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What is it about decisions that makes us afraid to make them? In this episode we look at some of the reasons why people back away from making decisions, why we all seem to worry about everyone else, and what is it about the ducks and cheese sandwiches? I guess you'll have to listen to find out! As always, questions, comments and feedback are most w…
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During the 2020 lockdown suddenly school age children were working from home along with their parents. Interesting times indeed! We often think that a lessons learned activity needs to be something formal, or with lots of experts in a field. Not so! You can learn a lot from talking with anyone directly involved in an event. Amelia, my 10yo daughter…
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Are you tired of hearing "Just work smarter, not harder!"? Or my favourite "You need to give 110%", as if you've just been sitting around being lazy or something! This podcast is for you and the business you are in. We can help. Instead of throwing buzzwords and consulting phrases at you (well, sometimes maybe...) we want to talk with you about thi…
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