Join Pharmacy Quality Solutions Associate Director of Pharmacy Accounts Nick Dorich, PharmD, for a podcast series "Quality Corner Show" that covers everything quality in the world of pharmacy and patient care. Look for future episodes to interview guests and experts in the healthcare profession.
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CIQS Podcast – Knowledge Counts


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CIQS Podcast – Knowledge Counts
Canadian Institute of Quantity Surveyors (CIQS)
Knowledge Counts is a podcast created by the Canadian Institute of Quantity Surveyors and produced by Ryan Schriml, featuring one-on-one interviews, presentations and informative discussions from construction industry economists, influencers and experts. Host Wendy Hobbs is a PQS(F) who interviews guests on a variety of topics of interests to Professional Quantity Surveyors (PQS), Construction Estimator Certified (CEC), and professionals from all sectors of the construction industry. For com ...
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Podcast by VirtualOutcomes
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PQS Quality Corner Show


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Answering Your Top EQUIPP Questions From 2023
18:16
18:16
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Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, partners with fellow teammate Connor Kovatch, Customer Experience Specialist to run down answers to the top EQUIPP questions from 2023. Kovatch addresses common questions that EQUIPP users have had related to medication adherence performance rates. Questions cover scenar…
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PQS Quality Corner Show


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The Evolving Role of Pharmacists in Hypertension Management
24:30
24:30
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24:30
The PQS Quality Corner Show welcomes Radha V. Patel, PharmD, MPH, BCACP, Director, Pharmacy Quality Improvement at Centene Corporation to talk about how the managed care community can engage with community pharmacies to support adherence and clinical measures like Controlling Blood Pressure. Podcast Host Nick Dorich, PharmD, PQS Associate Director …
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PQS Quality Corner Show


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Enhanced Services Opportunities in EQUIPP®
17:45
17:45
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Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, interviews Stephanie Hale, PQS Quality Programs Manager about Enhanced Services opportunities currently available in EQUIPP. Stephanie talks about three programs: Controlling Blood Pressure, A1c, and Year End Adherence programs, and the response of pharmacies that are im…
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CIQS Podcast – Knowledge Counts


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Knowledge Counts: Smart Building Technology
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19:18
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In this episode of Knowledge Counts, host Wendy Hobbs speaks with Diane Lee from H.H. Angus & Associates about Smart Building Technology.• Host: Wendy Hobbs, PQS(F)• Producer: Ryan Schriml• Guest: Diane LeeAbout Our Guest:Diane Lee, Project Director, Technology Division, H.H. Angus & AssociatesDiane brings a diverse background of over 15 years of c…
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The Quality Corner Show invites back Jesse McCullough, Founder of Keystone Pharmacy Insights, to cover a variety of leadership lessons and topics without getting thrown by podcast Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts. McCullough talks about directional leadership, suggests implementing Judo tactics into leadership strat…
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The Quality Corner Show welcomes back Dr. Ben Urick, PharmD, PhD, Principal Health Outcomes Researcher at Prime Therapeutics and Adjunct Assistant Professor of Clinical Education at the UNC Eshelman School of Pharmacy, to talk about trends in medication adherence including creating value through medication adherence improvement. Urick reviews a bit…
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PQS Quality Corner Show


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The Continuing Education of the Pharmacy Technician
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25:01
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Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, welcomes Zachary Green, CPhT, Associate Director, Partnership Development at the Pharmacy Technician Certification Board (PTCB) to the Quality Corner Show to talk about PTCB involvement with the Pharmacy Technician Educators Council (PTEC). Green provides a little histor…
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CIQS Podcast – Knowledge Counts


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Knowledge Counts: Mental Health And Burnout In Our Profession
25:15
25:15
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For this issue of Knowledge Counts, we are speaking with Ross Huartt about mental health and burnout in our profession.• Host: Wendy Hobbs, PQS(F)• Producer: Ryan Schriml• Guest: Ross Huartt, PQSAbout Our Guest:Ross is a highly qualified and accredited Professional Quantity Surveyor registered with the Canadian Institute of Quantity Surveyors and i…
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CIQS Podcast – Knowledge Counts


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Knowledge Counts: Our journey to PQS with Ross Huartt, Erin Brownlow, and Wyatt Clairmont
25:14
25:14
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For this issue of Knowledge Counts, we are speaking with three CIQS members who share the path they took to join CIQS and earn their designations.• Host: Wendy Hobbs, PQS(F)• Producer: Ryan Schriml• Guests: Ross Huartt, Erin Brownlow, and Wyatt ClairmontAbout Our Guest:Ross HuarttRoss is a highly qualified and accredited Professional Quantity Surve…
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PQS Quality Corner Show Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts, recaps EQUIPP's appearance at three summer trade shows including McKesson IdeaShare, Cardinal's RBC, and AmerisourceBergen's Thoughtspot in 2023. PQS Team members that guest on this episode include Pharmacy Account Manager Patti Duda, Quality Programs Manager…
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The Quality Corner Show explores the rise of AI in healthcare and more specifically its use in pharmacy. Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, interviews co-founders of the AI Collective Whitley Yi, PharmD, BCPS, and Christy Cheung, PharmD about how pharmacists can leverage artificial intelligence as a tool …
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PQS Quality Corner Show


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Optimizing Social Media Strategies for Your Pharmacy
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35:53
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Founder and CEO of Uptown Creation Chris Cozzolino, PharmD joins the Quality Corner Show to talk about how pharmacies should optimize social media strategies with Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts. Cozzolino talks about which social media channels can have the biggest impact in optimizing your online pres…
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The Journal of the American College of Clinical Pharmacy recently published an editorial in 2023 asking the question, "Is the “clinical pharmacist” designation still relevant?" Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, interviews the author of this article, Dave L. Dixon PharmD, FCCP, Professor & Chair, Dept. of…
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In this episode of “Knowledge Counts”, host Wendy Hobbs speaks with Harman Sandhu about Stakeholder Engagement.• Host: Wendy Hobbs, PQS(F)• Producer: Ryan Schriml• Guest: Harman SandhuAbout Our Guest:Harman is a project manager with Altus Group and has provided project management and consulting services for the commercial real estate industry in Ca…
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The Quality Corner Show welcomes back the Pharmacy Technician Certification Board (PTCB) to talk about what is next for pharmacy technicians. This time Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts sits down with William Schimmel, Executive Director & CEO at PTCB. Schimmel talks about how the role of pharmacy technicians has…
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PQS Quality Corner Show


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A Standing O for the PQA Annual Meeting 2023
20:36
20:36
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Olunife Akinmolayan, PharmD, aka "O", APhA Executive Resident, Practice & Government Affairs, American Pharmacists Association, praises his experience at the PQA 2023 Annual Meeting and provides his takeaways from the event on the Quality Corner Show. Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, asks "O" about high…
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PQS Quality Corner Show


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Health Equity Highlights from PQA Annual 2023
26:40
26:40
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Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, moderates a discussion and review of the health equity highlights from the PQA Annual Meeting 2023 in Nashville, TN. The guests for this episode include Christie Teigland, VP, Research Science and Advanced Analytics at Inovalon, and Lisa Hines, PharmD, CPHQ, Chief Quali…
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CIQS Podcast – Knowledge Counts


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Knowledge Counts: Modified Design Build Projects
31:55
31:55
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In this episode of “Knowledge Counts”, host Wendy Hobbs speaks with Mykola Pulnyev, PQS about Modified Design Build Projects.• Host: Wendy Hobbs, PQS(F)• Producer: Ryan Schriml• Guest: Mykola Pulnyev, PQSAbout Our Guest:Born in Ukraine, Mykola embarked on his journey to become a mechanical engineer before migrating to Toronto in 2002. His initial f…
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PQS Quality Corner Show


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Pharmacist Intervention to Close Statin Gaps
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28:47
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Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, talks about pharmacist intervention to close statin gaps with Jennifer L. Bacci, PharmD, MPH, BCACP, Endowed Associate Professor in Innovative Pharmacy Practice at University of Washington School of Pharmacy. She's one of the co-authors of the JAMA article Community Phar…
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The PQS Quality Corner Show welcomes Thomas Franko, PharmD, Associate Professor of Pharmacy Practice at Wilkes University on the podcast to talk about the upcoming release of OTC Naloxone and what that means for pharmacists in improving community access. Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts also asks Franko …
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PQS Quality Corner Show


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Continuous Quality Improvement Using Year-to-Date Data
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34:30
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How can pharmacists utilize year-to-date data in EQUIPP for continuous quality improvement? The PQS Quality Corner Show Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts asks Crosby Tindal, PharmD, BCPS, Pharmacy Quality Manager, Operations Specialist at Cub Pharmacies about pharmacy team adherence-focused goals using year-to-da…
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PQS Quality Corner Show


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APhA 2023: Professional Involvement, Friends, and Pharmily
36:51
36:51
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PQS Associate Director of Pharmacy Accounts, Nick Dorich, PharmD, wraps up APhA 2023 with a set of interviews with Sidrah Alam, PharmD, MS PGx, Jessica K. Marx, PharmD, BCPS, and Sandra Rosa, B.S., R.PH. The group speaks about the importance of professional involvement at APhA, connecting with friends and pharmily, and the mental rejuvenation after…
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The Quality Corner Show welcomes back DeLon Canterbury, PharmD, BCGP, Deprescribing Implementation Strategist and President/CEO of GeriatRx, Inc. , to talk about deprescribing antipsychotic medications in geriatric populations and why the Centers for Medicare and Medicaid Services is cracking down on nursing homes that overprescribe antipsychotic d…
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PQS Quality Corner Show


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Info for Pharmacists about the Long Covid Patient Experience
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33:44
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Salam Kabbani, PharmD, Infectious Diseases Pharmacist Specialist and author of COVID Long-Hauler: My Life Since COVID joins the Quality Corner Show to talk about the patient experience and what pharmacists need to understand about Long COVID. Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, asks Kabbani to define Long COVID an…
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PQS Quality Corner Show


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Highlights from the 2022 Trend Report in Pharmacy Quality
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35:32
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The PQS Quality Corner Show welcomes back PQS Senior Manager of Data Analytics Andrew Thorne, PharmD, MS, to talk about findings from the 2022 Trend Report in Pharmacy Quality. Highlighted topics include patient comfort levels on receiving new services at a pharmacy and whether pharmacists and pharmacy organizations are ready to embrace new service…
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PQS Quality Corner Show


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Providing Immunizations in Community Pharmacy
24:31
24:31
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Angela Passamonte, PharmD. RPh, Clinical Programs Specialist at Retail Business Services joins the PQS Quality Corner Show to discuss the value of providing immunizations at a community pharmacy level with Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts. Passamonte shares insight on topics including in-pharmacy pediatric vacci…
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CIQS Podcast – Knowledge Counts


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Knowledge Counts: Beyond the Blueprint: The Role of Specialized Quantity Surveyors
22:46
22:46
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For this episode of “Knowledge Counts”, host Wendy Hobbs speaks with Kelly Parker about the responsibilities of a Mechanical & Electrical (M&E) quantity surveyor on a construction project.• Host: Wendy Hobbs, PQS(F)• Producer: Ryan Schriml• Guest: Kelly Parker, PQSAbout Our Guest:Kelly Parker, PQS, has over 25 years of experience working as a contr…
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For this upcoming heart health month, Emily Young, PharmD, BCPS, BCCP, Cardiology Clinical Pharmacist Practitioner joins the Quality Corner Show to talk about Atherosclerotic Cardiovascular Disease (ASCVD) Risk Assessment with Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts. In this episode, Young explains a comprehens…
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PQS Quality Corner Show


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New Year's Goals to be a High Performing Pharmacy
38:52
38:52
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What goals should a pharmacy set to become high performing pharmacy? Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts talks with Ray Arizmendi, Sr. Account Executive, Payer Relations at PQS about things that pharmacies can do now to become high performing pharmacies in 2023. Arizmendi also talks about performance progra…
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PQS Quality Corner Show


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Pharmacy Teams Impacting COVID Clinical Services
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34:27
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John D. Grabenstein, PhD, Managing Editor, Immunize.org, talks about how pharmacy teams have made an impact in COVID Clinical Services during the pandemic on the Quality Corner Show with Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts. Grabenstein also talks about how pharmacists and pharmacy technicians experienced increased scop…
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PQS Quality Corner Show


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Exploring Leadership Growth with Jesse McCullough
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38:00
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38:00
Jesse McCullough, Founder of Keystone Pharmacy Insights, returns as a guest on the PQS Quality Corner Show to talk about exploring leadership growth. Topics include leadership growth plans, generational diversity in the workplace, and historical cycles and how that might relate to healthcare. Jesse McCullough on LinkedIn http://www.facebook.com/gro…
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PQS Quality Corner Show


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What the 2023 Medicare Star Ratings Means for Pharmacies
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32:30
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PQS Senior Manager of Data Analytics Andrew Thorne, PharmD, MS, returns to the PQS Quality Corner Show to chat about the 2023 Medicare Part C & D Star Ratings Technical Notes with Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts. Thorne explains how 2023 star ratings are set and how pharmacists can find value in updates to both Med…
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CIQS Podcast – Knowledge Counts


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Knowledge Counts: The Inner Workings of IPD's (Integrated Project Delivery)
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38:44
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Host Wendy Hobbs speaks with Jen Hancock, Vice President Collaborative Construction at Chandos Construction, about how IPD’s (Integrated Project Delivery) work and how they differ from other contractual delivery methods.• Host: Wendy Hobbs, PQS(F)• Producer: Ryan Schriml• Guest: Jen HancockAbout Our Guest:Jen Hancock BA, BEd, LEED AP BD+CVice Presi…
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PQS Quality Corner Show Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts, recaps EQUIPP's appearance at three summer trade shows including McKesson IdeaShare, Cardinal's RBC, and AmerisourceBergen's Thoughtspot in 2022. Dorich interviews a few PQS team members that attended these shows including Connor Kovatch, Customer Experience …
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For this issue of “Knowledge Counts”, we are speaking with three CIQS members who share the path they took to join CIQS and earn their designations.• Host: Wendy Hobbs, PQS(F)• Producer: Ryan Schriml• Guests: Mykola Pulnyev, Kelly Parker, Michael GabertAbout Our Guests:Mykola Pulnyev, PQS, MRICS, PMP, GSC was born in Ukraine, where he lived until h…
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PQS Quality Corner Show


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Immunization Updates on Human Papillomavirus (HPV)
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43:19
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Katie Dollar, PharmD, Clinical Staff Pharmacist at Price Chopper Pharmacy returns to the Quality Corner Show to provide immunization updates on Human Papillomavirus (HPV) and rounds out a set of August Immunization Awareness Month episodes. In this episode, podcast host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts asks Dollar ab…
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PQS Quality Corner Show


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Instilling Vaccine Confidence in Patients
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29:21
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The PQS Quality Corner Show talks with Jonathan Little, PharmD, Research and Innovation Project Management Specialist at APhA Foundation and Tana N. Kaefer, PharmD, Director of Clinical Services at Bremo Pharmacies about instilling vaccine confidence in pharmacy patients. In this episode, PQS Associate Director of Pharmacy Accounts, Nick Dorich, P…
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PQS Quality Corner Show


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The Pharmacy Technician’s Role in Immunizations Today
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32:52
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The PQS Quality Corner Show talks with Pharmacy Technician Certification Board (PTCB) Vice President, Partnership Development Liza Chapman, PharmD, FAPhA, and Ryan Burke, PharmD, Director, Professional Affairs at PTCB about how the pharmacy technician's role with immunizations has evolved in the last three years. PQS Associate Director of Pharmacy …
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PQS Quality Corner Show


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A Further Look into Adult Vaccination Updates in 2022
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21:23
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Amanda Applegate, PharmD, BCACP, Director of Practice Development at Kansas Pharmacists Association, returns to the Quality Corner Show for a part II continuation of her discussion on adult immunizations that covers Hepatitis B, Influenza, Pneumococcal, and RSV vaccines. Applegate touches upon flu vaccinations and relays to Host Nick Dorich, PharmD…
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PQS Quality Corner Show


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Immunization Updates for COVID-19 in 2022
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19:59
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The Quality Corner Show begins Immunization Awareness Month in August with the topic of COVID-19 immunization updates featuring Amanda Applegate, PharmD, BCACP, Director of Practice Development at Kansas Pharmacists Association. Applegate chats with Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts about general recommendations for …
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PQS Quality Corner Show


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What’s New in the Next Evolution of EQUIPP®
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15:02
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PQS Chief Operating Officer Nancy Chung joins the Quality Corner Show to talk about the launch of the new EQUIPP® interface with Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts. Chung talks about what users can expect with the changes to EQUIPP®, including how it looks, how navigation works, new functionality, and othe…
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CIQS Podcast – Knowledge Counts


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Knowledge Counts: Electric Vehicle Charging and How It Relates to New Buildings
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37:55
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During this episode of “Knowledge Counts”, Wendy and her guest, Richard Ivity, discuss electric vehicle charging and how it relates to new buildings.• Host: Wendy Hobbs, PQS(F)• Producer: Ryan Schriml• Guest: Richard IvityAbout Our Guest:Richard Ivity and his wife co-own and operate Exigent Endeavors, a consulting firm that specializes in the educa…
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PQS Quality Corner Show


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Addressing Healthcare for the LGBTQIA Community - Roundtable Discussion
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37:37
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The PQS Quality Corner Show hosts a roundtable discussion addressing healthcare for the LGBTQIA community featuring Veronica Vernon, PharmD, BCPS, BCACP, NCMP, Assistant Professor, Butler University; Alex R. Mills, PharmD, BCACP, AAHIVP (He/Him/His), Assistant Professor of Pharmacy Practice (HIV, LGBTQ+ Health), University of Mississippi School of …
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PQS Quality Corner Show


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Providing Inclusive Care for the LGBTQ+ Community
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37:16
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PQS Associate Director of Pharmacy Accounts, Nick Dorich, PharmD, chats with Joseph A. Nardolillo, PharmD, BCACP, (he/him/his) Assistant Professor (Clinical) Department of Pharmacy Practice at the Eugene Applebaum College of Pharmacy and Health Sciences, Wayne State University about how pharmacists can provide inclusive care for the LGBTQ+ communit…
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PQS Quality Corner Show


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Interview Highlights from the 2022 PQA Annual Meeting
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The Quality Corner Show takes a look back at the Pharmacy Quality Alliance (PQA) 2022 Annual Meeting with interviews featuring: Pharmacy Quality Alliance CEO Micah Cost, PharmD, MS Kristi Mitchell, MPH, CEO and Founder Health Equity Outcomes Brett Kay, Director, Healthcare Quality Strategic Customer Group, Johnson & Johnson Health Care Systems Trip…
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PQS Quality Corner Show


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How Pharmacists Can Utilize PQA’s Social Determinants of Health Resource Guide
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23:06
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Pharmacy Quality Alliance Chief Engagement Officer Richard Schmitz joins the Quality Corner Show to talk about how pharmacists can get the most out of PQA's Social Determinants of Health Resource Guide. Schmitz explains that the guide focuses on seven key barriers that patients face and that pharmacists can work with their patients to address these…
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PQS Quality Corner Show


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Pharmacist Provided Education for Patients with Asthma
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20:43
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PQS Associate Director of Pharmacy Accounts, Nick Dorich, PharmD, chats with Hanna Friedrich, PharmD, PGY1 Community Pharmacy Resident at CUB Pharmacy, about how pharmacists communicate to patients with asthma on this episode of the podcast. Friedrich reviews the asthma disease state and goes over key counseling points with the patient concerning i…
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PQS Quality Corner Show


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Student Pharmacists Discuss Public Health Advocacy
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27:18
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The Quality Corner Show welcomes Zachary Oquendo, P4 Pharmacy Student at the University of a Rhode Island College of Pharmacy (URI) and Amanda Rocha, URI PharmD Candidate 2022 to discuss the public health role for pharmacists with Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts. In this episode, Oquendo and Rocha explain how every…
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PQS Quality Corner Show


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Increasing Quality Outcomes through Patient-First Communication
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Jeffrey Bratberg, PharmD, FAPhA, Clinical Professor at the University of Rhode Island College of Pharmacy talks about increasing quality outcomes through patient-first communication on the Quality Corner Show with Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts. In this episode, Bratberg explains the value of adopting patient or p…
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PQS Quality Corner Show


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How Opioid Measures Work: Concurrent Use of Opioids and BZDs
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40:05
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PQS Senior Manager of Data Analytics Andrew Thorne, PharmD, MS, joins the PQS Quality Corner Show to chat about the opioid measure "Concurrent Use of Opioids and Benzodiazepines" with Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts. Thorne digs into the specifics of the Concurrent Use of Opioids and BZDs measure and how patients q…
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