In this episode of the Healthcare Leadership Podcast, host Jennifer Thompson discusses the insights from the 2021 Consumer Experience Trends in Healthcare with Press Ganey’s Director of Channel Partnerships Matthew Davis, to determine the biggest shifts in patient habits that your practice needs to know – and how to improve their digital footprint …

Consumerism in healthcare is here to stay. One of the increasingly necessary methods for attracting patients who may be shopping around for a new provider is the incorporation of price transparency into the way your practice operates. In this episode of the Healthcare Leadership Podcast, host Jennifer Thompson chats with Michael Havig M.D., orthope…

Many practice managers and physicians have so much going on in their day-to-day operations, IT and cybersecurity often becomes an afterthought, despite the healthcare industry being a particularly common target for complex and aggressive cyberattacks. Cybersecurity insurance can help protect healthcare practices without requiring constant attention…

How do you know if a private equity sale or partnership is right for your practice? In this episode of the Healthcare Leadership Podcast, host Jennifer Thompson sits down with Justin Hand, founder and managing director of Westcove Partners, a healthcare-focused investment bank based in California, to answer common questions about private equity and…

Ever wondered how to raise your practice profile and build your brand through PR and media? In this week’s episode of the Healthcare Leadership Podcast, host Jennifer Thompson sits down with former reporter, news anchor, and long-time public relations professional Keith Landry to discuss how doctors and medical practices can leverage their expertis…

Recruiting and retaining the right talent at a medical practice has become a much greater challenge in recent years, especially due to the disruption of COVID-19 and the era of what has been called “The Great Resignation.” How can healthcare leaders identify and onboard the employees who will fit in well with their teams, be passionate about the wo…

When it comes to expanding your personal practice or finding opportunities to further populate your financial portfolio, the value of real estate is a no-brainer when you begin to look at the data. In this episode, host Jennifer Thompson chats with healthcare real estate expert Trisha Talbot to answer questions about the various benefits of real es…

Pain. Something that most, if not all of us, have experienced. That being said, the topic of pain is broad. In this episode, host Jennifer Thompson chats with Dr. Michael Hooten, MD, and Dr. Kayode Williams M.D. Both serve on the American Academy of Pain Medicine. They discuss pain and pay and how payors have thought about pain in the past, and wha…

Consolidation, as well as COVID, has been one of the biggest disrupters in healthcare for private practices. Private/Independent practices have to find a way to get bigger or find a niche in order to grow their practice. The consolidation affects the flow of patient referrals a private practice needs to stay in business. In this episode, host Jenni…

We all know how important it is for any healthcare practice to effectively measure results and target key areas for revenue growth. So, what are some easy ways to improve clinic flow, increase sales, and create a sustainable model for growth? In this episode, hosts John Ellis and Jennifer Thompson chat with Christine Lapointe, an international medi…

In any given day there’s only so much time, energy, and capital, right? So, as a healthcare leader at your practice, how can you make the most of your available resources to improve workflow and get more done? In this episode, hosts John Ellis and Jennifer Thompson chat with Corey Gehrold of Insight Marketing Group, a healthcare-centric marketing c…

Even before COVID, Dr. Michael Greiwe, knew that telemedicine technology would help his orthopedic practice, OrthoCincy, grow as well as increase his patient’s satisfaction and engagement. So he developed the OrthoLive telemedicine platform because there was nothing that met his needs as an orthopedic provider. In this episode, hosts John Ellis and…

Consolidation is a normal part of any industry, but how is the current trend of consolidation in healthcare (be it from private equity or hospital buyouts), affecting physicians and patients? In this episode, hosts John Ellis and Jennifer Thompson chat with Marni Jameson Carey, Executive Director of the Association of Independent Doctors. Listen as…