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Sometimes location and timing can play a major role in gaining new guest bookings. For Trapper’s Rendezvous, this was the case when managers Emily and Matthieu Monnier noticed a rise in local guests during the summer 2020 days of the COVID-19 pandemic. This unique property is comprised of six spacious cabins, and sits on five acres in the heart of …
 
Much has been covered in the media about millennial travel trends, but it’s not often that you get to hear directly from an influential member of this generation. Christa Freeland is certainly on the cutting-edge of travel in her role managing the Founder House Austin’s co-working and co-living property for entrepreneurs. As a millennial herself, C…
 
In many ways, success in life comes down to following your passions, and working hard to turn that passion into a viable livelihood. For Wild Man Dan Tatarka and his wife, Terri Tatarka, the owners/innkeepres of WildManDan’s Beercentric Bed and Breakfast, success comes from their passion for beer and being around great people. After having careers …
 
Known for its South by Southwest (SXSW) conference and festival, as well as its thriving music, food and culture scene, the city of Austin is a dream for young entrepreneurs, musicians and creatives. Though just as the COVID-19 pandemic upended the entire globe, Austin was also heavily impacted with SXSW being cancelled in early March, with travel …
 
The COVID-19 pandemic is having a varied impact on innkeepers around the U.S. In rural areas, there is plenty of activity – both from increased guest bookings and the buying and selling of inns – while urban environments are being challenged. There are also an increased number of prospective buyers looking to acquire rural properties, and start the…
 
In the innkeeping world, it’s often assumed that things need to be done in a certain way. From serving breakfast to continually socializing with guests, these are all great things to do – though this may not be the ideal path for all property owners. For Jim Meade, the owner and operator of Bear Lodges, which is comprised of Bear Mountain Lodge, Be…
 
With various U.S. states launching new COVID-19 guidelines for businesses to re-open, many innkeepers are developing strategies for opening their properties for the summer season. Providing guests with the utmost confidence that their properties are clean, disinfected and safe is paramount for innkeepers. And, traditional cleaning strategies are ju…
 
While many people don’t often think about bed bugs, they can be a tremendous nuisance for independent hotels and inns. And unfortunately, they are on the rise, with a logical reason for their exponential growth over the years. Between 1941 and 1982, the U.S. government launched a campaign to spray pesticides like DDT to manage mosquito populations …
 
As the COVID-19 pandemic shutdown continues, innkeepers are presented with a rare opportunity to use this down time to enhance their marketing efforts to help expand awareness and drive future bookings. In this podcast, Kent Schnepp, CEO of Odysys, provides deep-dive insights into how innkeepers can develop marketing strategies to ramp up their bus…
 
Founded in 2009 by Teresa Luttrell, Enliven Bed and Breakfast offers accommodations that are ideal for guests who are sensitive to chemical-laden cleaning and fragrance products. The idea for the B&B came about from Teresa’s decades-long challenges with Lyme disease, when she decided to create a refuge for medical travelers coming to the Seattle ar…
 
For many innkeepers, it can be challenging to balance day-to-day operations and be available to take all reservation calls from prospective guests. Missed calls can translate into lost revenue to competing lodging options. John Smallwood founded ExpressRez to address this very issue – to serve as an outsourced call center for Inns and B&Bs by handl…
 
As we noted in Part 1 of our previous podcast interview, Monique Greenwood is a highly regarded innkeeper who developed the Akwaaba empire of five properties, and has parlayed this experience into an OWN TV reality show called “Checked Inn.” While most of us will never know what it’s like to have a reality TV show based on our work lives, Monique h…
 
It’s not often that we find an innkeeper who has built a reputation to the level that attracted the attention of Oprah Winfrey. Monique Greenwood is a highly regarded innkeeper who developed the Akwaaba empire of five properties, and has parlayed this experience into an OWN TV reality show called “Checked Inn.” Prior to reaching these heights of in…
 
Monica Edwards began her career as an innkeeper somewhat unexpectedly in 1997, when she and her husband opened the Morehead Manor Bed & Breakfast in Durham, North Carolina. Almost immediately, she chose to become involved with associations dedicated to helping the B&B industry and has continued to be a significant contributor to that cause ever sin…
 
When people think of innkeepers, an image often comes to mind of a couple leaving the grind of the big city to own, operate and live at their property. While this is often the case, there has recently been a rise of investors/innkeepers that are purchasing and renovating unique properties, some of whom don’t live on-site or manage the day-to-day wo…
 
Remaining competitive in the innkeeping arena is no small challenge, especially in the face of multiple accommodation offerings, and Airbnb growing in popularity. However, now is actually a great time for innkeepers to adapt to the changing tourism landscape by pursuing new revenue streams. For example, rather than swimming against the tide of shor…
 
The Association of Independent Hospitality Professionals (AIHP) is a nonprofit organization that represents, supports, educates, and advocates for independent hospitality professionals to enhance their personal satisfaction and business success. Founded in 2015, AIHP has seen phenomenal growth over the last four years with Rob Fulton as its CEO and…
 
The southern United States has some of the most interesting and colorful aspects of our nation’s history. The Biltmore Greensboro is a prime example of a property that took on many lives – from being an office, apartment building and even a location for making illegal moonshine. In the 1960s, the property underwent a facelift and became the Greenwi…
 
The Association of Independent Hospitality Professionals (AIHP) is a nonprofit organization that represents, supports, educates, and advocates for independent hospitality professionals to enhance their personal satisfaction and business success. Founded in 2015, AIHP has seen phenomenal growth over the last four years with Rob Fulton as its CEO and…
 
The secret sauce to being an award-winning B&B often comes down to a wide-range of ingredients. From achieving positive online reviews due to continually pleasing guests to becoming heavily involved in area chambers of commerce to being environmentally friendly, the West Hill House B&B checks off all of the boxes. As a result, the Vermont Chamber o…
 
When getting into the B&B business, it’s all too easy to get caught up into the romantic vision of being an innkeeper in a bucolic place far away from the hectic pace that dominates life in major urban areas. To be an aspiring innkeeper, the key is understanding if this business model actually works for you, and if so, develop the right strategies …
 
As with other corporate professionals entering the innkeeper arena, there is much to be drawn from prior work experiences that can help to differentiate a property on many levels. For Wendy Collins and Laura Shaddock, this means fully leveraging technology for both pleasing guests, and effectively running The Mission Inn. After acquiring the proper…
 
While we assume that all innkeepers own and operate their properties, there are B&Bs out there that rely on outsourced talent to manage the day-to-day work. This is the case with the Wallingford Victorian Inn, which is a property that is taking advantage of a talented young professional who has a deep passion for hospitality and pleasing guests. Fo…
 
In having conversations with other innkeepers, we have learned that property owners can come from a variety of professional backgrounds, and some bring a wide range of business experiences that can be leveraged successfully in the B&B arena. Former marketing communications and financial services executives, Isabelle and Karim Houry are great exampl…
 
Innkeepers often come from diverse backgrounds and Linda Smith is a prime example of a professional who underwent the transformation to becoming an innkeeper, bringing with her a high level of business savvy. As a former telecommunications executive, her previous experience provides her with the skills to effectively market and manage her property,…
 
A major component for developing a brand vision for any inn comes down to determining your ideal guest demographic. While it may sound cliché, different generations have personality traits, spending power, and guest preferences when they stay at independent properties. Elaine Herbert finds that Millennial guests at the Yelton Manor Bed & Breakfast …
 
The impact of Airbnb on both innkeepers and their communities is not always apparent to most people, since much of the media focuses on how larger hoteliers deal with this competitive landscape. The reality is that Airbnb can negatively affect innkeepers and communities throughout the world. As Elaine highlights in this podcast interview, the home-…
 
For many innkeepers, dealing with OTAs can be both a blessing and a curse. While these channels can help provide more booking opportunities, they often come with a price, which includes high commissions, lack of direct access to guest information, a slow payment cycle, and bookings coming from fraudulent credit cards. On a more positive note, OTAs …
 
Innkeepers are often very interesting people, with many having previous careers that make the most exciting of corporate jobs seem mundane. Tom Werman, the owner and operator of Stonover Farm in Lenox, Mass., is a prime example of this type of innkeeper. He is a former A&R record executive – who produced 52 albums – and is associated with some of t…
 
Being named one of the top B&Bs in the U.S. is an accolade that most property owners strive to achieve. The Beall Mansion, an Elegant Bed & Breakfast Inn, is the prime example of a B&B that continually tops these types of annual lists. Recently, HotelsCombined awarded the property the 2018 HotelsCombined Recognition of Excellence, which is based on…
 
Many innkeepers have backgrounds in the corporate world and make the leap to owning a B&B as a means to finding a more fulfilling way to make a living. The idea behind the 80s hit TV show Newhart follows this very premise. Christine Boeke, the owner of the Westcott House B&B in Hudson, NY, fits this bill perfectly. Coming from a high-profile career…
 
Living the dream of opening and operating a B&B comes with many exciting challenging and life-changing opportunities – many that are completely unexpected. As the owner of Lamberson Guest House, a bed and breakfast in Galena, Illinois, a historic town with 32 B&Bs and a large Main Street area that has a diverse offering of local restaurants, shops,…
 
"Rendezvous with Kent" Presents: "Soulmate SIGNS". Kent lists some vital questions that may help you determine if you're dating....THE ONE! Enjoy the music, commentary and great tips!!! www.RendezvousWithKent.com Sponsored by: www.Mercedes-Benz.com www.WholeFoodsMarket.com www.LionelRichieHome.com Available Worldwide on iTunes, Android and most int…
 
On this "Rendezvous with Kent" Radio Show ("Heart of Italy"), Kent shares his experiences with Food/Wine, People and Places in the Heart of Italy! (along with a musical soundtrack inspired by Italy) www.RendezvousWithKent.com Sponsored by: www.WholeFoodsMarket.com www.LionelRichieHome.com www.Mercedes-Benz.com Available on iTunes and Syndicated Rad…
 
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