Best RIVET Work Podcasts (2024)

1
Episode 91: The Science of Improvement: How CQI Can Transform Your Practice 28:12

4h ago28:12

28:12

Today’s topic is something every practice owner and administrator should be familiar with: Continuous Quality Improvement, or CQI, and the "alphabet soup" of improvement methodologies that come with it, like PDSA, Six Sigma, Lean, and FMEA. You might be thinking—great, more buzzwords. But the truth is, these concepts have the potential to make a hu…

1
#199: 5 Quick and Easy Edits For A Stronger, More Riveting Story 22:46

3h ago22:46

22:46

Writers often feel overwhelmed when it comes to editing. But there's a lot of editing you can do quickly, regardless of where in the process you are. In this episode, you'll get 5 quick and easy edits you can do on your own to make your story tighter, stronger, and more engaging to readers. As and added boon, it will make the story less overwhelmin…

1
S2 Ep4: One Year Later 1:19:03

2h ago1:19:03

1:19:03

In this final episode of Season 2 of Where I Stay, thousands of asylum seekers are showing up on the streets, and in shelters across Chicago. A political stunt by the Governor of Texas blossoms into a full blown humanitarian crisis in Chicago, imperiling a new progressive mayor's plans to address homelessness. as well as, provide emergency shelter …

1
Episode 90: Using Technology to Bring in More Money – A conversation with Rivet Health Co-Founder, Andrew Harding 35:23

8h ago35:23

35:23

In this episode, I’m joined by Andrew Harding, national revenue expert and co-founder of Rivet Health, a software company that was created to be the healthcare revenue cycle acceleration platform. We discuss how and why physicians should look to accelerate their revenue cycle and what technology is available today to support that work. Andrew share…

1
#198: 3 Ways To Make Writing Fun Again 23:52

7d ago23:52

23:52

What do you do when writing starts feeling heavy and overwhelming? When it stops being fun? In this episode, we'll unwrap what causes these feelings, and 3 ways to make it joyful again. We'll cover: The number one thought process that's holding you back, and how it shows up in your writing How to reconnect with your personal purpose for writing you…

1
Pushing the boulder up the hill 14:46

4d ago14:46

14:46

The Hot Seat is a burden disguised as a promotion. Some shops call it Director of Field Force. Others, Superintendent. Regardless of the name, it’s a tough job. How long can you ride the lightning before burning out? It doesn’t have to be this way. Becoming the company firefighter isn't something you'll just have to accept because, well, constructi…

1
Episode 89: Making Your EMR Work Smarter: Thinking Through Tech Upgrades 15:00

7d ago15:00

15:00

Today we’re covering a topic that can transform the efficiency and effectiveness of your clinic: tech add-ons for your Electronic Medical Records system. When we select an EMR, we frequently assume that it will handle everything for us. And, as we “move in” and start to really use the product, we can identify some things it doesn’t do. For this epi…

1
So you wanna build your own WFM tool? 22:49

8d ago22:49

22:49

Building your own Workforce Management platform is expensive. On top of that, makeshift scheduling tools can’t withstand the test of time and will leave you in a lurch when they inevitably fail. Your people will find the limitations of your software far faster than you expect. It’s a lot harder than it might seem too, because writing spreadsheet ma…

1
Episode 88: The Retail Remedy: Boost Revenue and Patient Satisfaction 13:04

15d ago13:04

13:04

Today we’re diving into a topic that’s sparking a lot of conversation in the healthcare community: the incorporation of retail components into outpatient clinics. We'll explore the traditional views that often see retail as "tacky," the benefits of adding retail services, and the opportunity costs of not setting them up. Let’s get started! To begin…

1
#197: Character Depth: 4 Hidden Elements Most Writers Miss 33:37

23d ago33:37

33:37

How do you flesh out your characters? How do you go deeper? Just as we can't know a person in one glance, we can't know the people in our stories fully in our early drafts. We come to know our characters more and more deeply as we continue to write and revise. In this episode, we'll explore 4 overlooked ways to deepen your characters - common eleme…

1
Episode 87: Maximize Your Clinic's Potential: Profitable Ancillary Services 20:45

22d ago20:45

20:45

Today we’re diving into a crucial topic for outpatient clinics: the most profitable ancillary services to offer. We’ll explore various subspecialties, weigh the pros and cons of different services, and consider how these services can enhance patient care and convenience. This episode will provide you with the insights needed to make informed decisi…

1
#196: Your Complete Guide To Finding And Working With Beta Readers 20:17

29d ago20:17

20:17

Writing a book is not a solo endeavor. Writers rely on beta readers to help them fine-tune their manuscript and ensure its success with agents, editors, and ultimately, their ideal audience. But where do you find beta readers? At what stage of the process do you bring them in? What do you look for? And how do you work with them? In this episode, we…

1
Squandering the Superintendent 26:51

1M ago26:51

26:51

Let’s talk about Superintendents. Who are they, and what do they do? This episode is dedicated to the hardworking people in this mission-critical role that are notoriously burdened by administrative tasks and outdated tools to do their job. Learn more at our website or on our social channels: Website Linkedin Facebook YouTube…

1
Episode 86: The AI Will See You Now – Impact of AI on Outpatient Medicine 16:59

1M ago16:59

16:59

Today we’re diving into a fascinating and rapidly evolving topic: the impact of AI on outpatient medicine. In this episode, we’ll explore how AI is changing the landscape of healthcare in the immediate and medium term, which subspecialties are likely to see the biggest changes, and where AI will make the most significant inroads over the next five …

1
#195: How To Write A Great Plot Twist 18:20

1M ago18:20

18:20

Plot twists are one of the most effective and exciting ways to bring intrigue and suspense to your story, and make it unforgettable. But when not executed or timed right, a plot twist can backfire. In this episode, learn 3 techniques for writing a great plot twist, plus common pitfalls to avoid. You'll learn: What a plot twist is, along with exampl…

1
Episode 85: Need More Peeps? Deciding When to Add Another Clinician to Your Group 12:03

1M ago12:03

12:03

Today we’re tackling an important decision for any clinic leader: deciding when to add another clinician to your group. Whether you’re considering adding another physician or an Advanced Practice Provider (APP), this episode will guide you through the various considerations involved. We’ll cover assessing the need for additional clinicians, financi…

1
#194: Scene Goals: Why You Need Them, How To Write Them 18:54

1M ago18:54

18:54

Often what gets in the way of an otherwise great scene is a lack of compelling character goals. Without a goal in each scene, a story lacks two vital things: tension and momentum. In this episode, we’ll explore why you need a goal in every scene, and 3 types of goals that urge characters through the plot. Episode Web Page Want to join a community o…

1
Detailing 25:41

1M ago25:41

25:41

The devil is in the details. This episode of Construction is Hard takes a look at the perils of runaway detailing budgets. You probably know a Two Week Thomas. Ask him how much longer he’s on a project, and he’ll always give the same answer: Two weeks. “He becomes the guy in the trailer and he's doing all kinds of things. He's emptying the garbage,…

1
Episode 84: Getting Things Done - Efficiency Hacks for Clinic Leaders 14:47

2M ago14:47

14:47

Today we’re exploring a crucial topic for clinic leaders: getting things done. We’ll discuss practical hacks to boost efficiency and effectiveness, focusing on the art of delegating, mastering digital communication, and more. Whether you’re a seasoned executive or new to a leadership role, these insights can help you streamline operations and impro…

1
Reprise: 3 Powerful Writing Exercises When You Don't Know What To Write 19:16

2M ago19:16

19:16

What do you do when you want to write, but don't think you have anything to say? Or you do have something to say, but don't know how to say it? In this episode from the 2023 vault, you'll learn 3 powerful writing exercises to help you find your way into your story. These exercises will help unearth material you can open up and use in your fiction o…

1
Episode 83: Got a Toxic Team Member? Strategies for a Healthier Clinic 13:30

2M ago13:30

13:30

In this episode, we're diving into a topic that's crucial for the health of any clinic: managing the toxic employee. We'll explore the costs of not dealing with toxic behavior, the damage it can do to your clinic's staff, reputation, and overall wellbeing, and why it’s so often tolerated. Plus, we'll provide actionable solutions to create a culture…

1
193: 5 Must-Have Scenes To Include In Your Story 33:28

2M ago33:28

33:28

Scenes set up the structural pace of your story. Some scenes are more action driven, so they move at a faster clip. Other scenes are more reflective, and move slower. Some scenes have more intensity, some have less. Which is why you need different types of scenes. In this episode, we’ll explore 5 must-have scenes to include in your story. Episode W…

1
Episode 82: Payer Contracting - Do's, Don'ts and Horror Stories - A Conversation with Doral Jacobsen 42:12

2M ago42:12

42:12

Join me for an enlightening conversation about payer contracting, with Doral Jacobsen, CEO of Prosper Beyond, a national payer contracting company: https://prosperbeyond.com/ Doral draws on many years of experience in both clinic operations and also in working on the payer side of the world as she advises her physician clients on the ins and outs o…

1
#192: How To Write Your First And Final Scenes 27:46

2M ago27:46

27:46

Do you write your first scene over and over, trying to get it just right? But you never feel like you're nailing it? Many writers spend way too much time on their opening scene without considering its role in the main character's entire arc of change. There's a relationship between your first scenes and last scenes. To take the reader on the journe…

1
A Contractor’s Tech Adoption Mentality Part 2 45:42

2M ago45:42

45:42

We continue our chat with Toby Mitchell from Classic Electric & Consulting about tech adoption for contractors. They dive into how software companies are perceived and how important it is to ensure contractors are the right fit for adopting a tool — or it results in a “failed marriage.” Learn more at our website or on our social channels: Website L…

1
A Contractor's Tech Adoption Mentality 43:40

2M ago43:40

43:40

Season 2 is here, and this time we brought a friend! Hosts Brian Witt and Gary Fuchs are joined by Toby Mitchell, president of Classic Electric & Consulting. Toby shares insights from his paper, providing a simplified guideline and a starting point for contractors who need a roadmap to make confident decisions when adopting new technology. Visit ww…

1
Episode 81: What’s Reasonable to Expect from Your Administrator? 15:14

2M ago15:14

15:14

Today we're diving into a topic that is vital for the smooth operation and success of any medical practice: understanding what is reasonable to expect from your administrators. As physicians, your primary focus is on patient care, and the backbone of any well-functioning practice lies in having effective administration. Whether you're running a sma…

1
#191: Getting Feedback On Your Writing: A Survival Guide 22:35

2M ago22:35

22:35

Ever receive feedback on your writing that crushed you to the core? In this episode, learn 5 ways to make sure you not only survive, but get the most constructive feedback on your story, with more generative results. You'll learn how to take a more active role in the feedback process, so you can leave with a more energized, excited vision for your …

1
Episode 80: Promoting a Culture of Accountability and Why It Matters 17:50

3M ago17:50

17:50

Welcome to this episode, where we delve into the financial and operational aspects of running a successful medical practice. Today, we’re tackling a crucial topic that impacts every aspect of a medical clinic—accountability. This is one I struggle with in our group, as it’s sometimes difficult to find a good balance between having grace for your te…

1
#190: How To Create Page-Turning Tension 30:45

3M ago30:45

30:45

How do you create tension in your story that makes it impossible for readers to put it down? By placing your characters in some kind of danger, even if it's subtle. Danger can be as harrowing as a plane crash, or as nuanced as unrequited love. In this episode, we'll explore two types of danger to raise tension, and make your story unputdownable. Ep…

1
Episode 79: Developing the Next Generation of Leaders 15:44

3M ago15:44

15:44

In today’s rapidly changing healthcare environment, effective leadership is more important than ever. Strong leaders drive innovation, improve patient outcomes, and ensure the sustainability of healthcare organizations. That’s why today’s episode is all about developing the next generation of leaders in healthcare. We’ll focus on two key components…

1
Rewind: How Much Backstory Does Your Reader Really Need to Know? 14:40

3M ago14:40

14:40

How much backstory does your story need? And how much backstory does your reader need? In this reprise episode from the deep in the vault, learn what backstory is important for you to know as the author, and what backstory belongs on the page. In this episode, we'll cover: The two things you need to get clear on when it comes to backstory The impor…

1
Episode 78: Gimme a Break! When You Need a Time Out as a Leader 17:40

3M ago17:40

17:40

Today we're diving into an essential topic for all leaders: recognizing when it's time to take a break and how to do it effectively. In the demanding world of healthcare, leaders often put their own needs last, but neglecting self-care can lead to burnout, reduced effectiveness, and even health issues. Today's episode is all about understanding the…

1
#189: 5 Ways To Create A More Captivating Antagonist 20:34

3M ago20:34

20:34

Often writers create antagonists who do bad, immoral, sometimes evil things. They might be abusive or neglectful parents. An enemy. Or an otherworldly foe. But when you're writing about your most trouble-rousing characters, you don't want to portray the givens. You want to surprise us. You want to create an antagonist who's unforgettable. The stock…

1
Episode 77: Special Mother's Day Edition - A Conversation with Bella Arena 26:36

3M ago26:36

26:36

This week's episode is a shout out to all of the hard working Moms in healthcare! My daughter Bella and I talk about what it's like growing up in a healthcare household, and what we've each learned from the other along the way. This episode is a tribute to the many professional women in our industry who also carry the title of "Mom." We talk about …

1
#188: How to Prioritize Writing When You Have A Career And Family 22:45

3M ago22:45

22:45

How do you make writing a priority when other commitments compete? When you have a full time career and family? We all know writing a book is a colossal commitment. And it's so easy to get off track, especially when so much is competing for our time and attention. In this episode, I’ll walk you through strategies to maximize your time, energy, and …

1
Episode 76: Workforce Development: Cultivating Growth and Embracing Change 12:23

4M ago12:23

12:23

Today, we're exploring workforce development, and how it fits with your overall success strategy. It's not just about filling positions; it’s about creating environments where professionals aren't just working but thriving and growing. Let’s discover how making your practice a destination workplace can benefit your team and your overall success. No…

1
#187: 3 Ways To Write With More Confidence 13:48

4M ago13:48

13:48

Struggling with confidence when it comes to writing your story? Maybe you swing from excitement to self-doubt. Or you worry that no one will care to read it. Maybe you lack enough confidence to even start. In this episode, learn 3 ways to boost your confidence. This is all about shifting your relationship to your work. We'll cover: How to stay focu…

1
Episode 75: Got Dysfunction on Your Team? Overcoming Dysfunction in Medical Practices 10:38

4M ago10:38

10:38

Welcome to today's episode, where we delve into the world of business psychology, focusing specifically on team dynamics within medical practices. Based on Patrick Lencioni's seminal book, "The Five Dysfunctions of a Team," we'll explore how these principles apply to the unique setting of healthcare. Whether you're a physician, practice manager, or…

1
#186: Plotting The Character-Driven Story 31:02

4M ago31:02

31:02

What do you do when your novel or memoir doesn’t follow the typical plot structure? What if there’s no crime to be solved, tsunami to survive, or evil wizard to slay? What if your character’s only story problem is an internal one? In this episode we’ll explore 4 thresholds your character will walk through at key points throughout your 3 acts. So yo…

1
Episode 74: Need More Patients? Marketing 101 for Your Medical Practice 12:56

4M ago12:56

12:56

In this episode of the Medical Money Matters Podcast, we delve into the pivotal role of marketing in the medical field. Whether you're just starting out or looking to expand your existing practice, understanding and implementing effective marketing strategies is crucial. Today, we're specifically focusing on marketing strategies for two key areas: …

1
#185: Your Opening Scenes: What To Reveal, What to Withhold 25:39

4M ago25:39

25:39

We can all agree that your opening scenes are your only chance to capture your reader's attention. It's what hooks them into the story. Your first scene and several scenes that follow are your story's setup. The setup is essential to master. You have to be concise, deliberate, and selective with what you reveal and withhold. You don't want to give …

1
Episode 73: Disaster Strikes….Are You Prepared? Business Continuity Planning for Medical Groups 13:57

4M ago13:57

13:57

Today, we’re diving into an essential topic that every medical practice owner and administrator should prioritize: Business Continuity Planning, or BCP. In the world of healthcare, where patient care and safety are paramount, being prepared for the unexpected is not just prudent—it’s critical. Whether it's a natural disaster, a cyber-attack, or ano…

1
#184: 5 Questions To Help Focus Your Story Idea 17:39

4M ago17:39

17:39

Our stories can become so overrun with ideas, they run away from us. Each idea leads to another and another until you’re lost in the vortex. There are stories within stories. Endless possibilities. So many directions the story can go. And then writing your story feels like an insurmountable task. In this episode, I’m giving you 5 questions to explo…

1
Episode 72: You’ve Got Some Great Team Members – How Do You Keep Them? Revisiting Employalty and Advanced Retention Strategies 16:40

4M ago16:40

16:40

In this episode, we're focusing on a critical issue that every healthcare organization faces: employee retention. In a field as demanding as healthcare, retaining skilled, dedicated professionals isn't just beneficial; it's essential for maintaining high standards of patient care and operational excellence. Drawing inspiration from Joe Mull's semin…

1
#183: How To Link Your Character's Interior Story To The Plot 14:35

4M ago14:35

14:35

Most writers know how their characters need to change. They know what happens on the plot level. They know their character's struggles. Often, though, the main character doesn't seem to change, even though the external events change dramatically. Other stories stay mainly in their character's interior without jumping into the fray of action. Either…

1
Episode 71: Staffing: Why Is This Still So Difficult? 14:02

5M ago14:02

14:02

In the wake of the pandemic, the healthcare industry faces unprecedented staffing challenges. From the scramble for qualified professionals to the evolving landscape of patient care needs, medical groups nationwide are feeling the pressure. But why exactly is staffing proving to be such a Herculean task, and more importantly, what can we do about i…

1
Reprise: 4 Writing Myths Holding You Back 22:58

5M ago22:58

22:58

There’s no shortage of writing advice. Especially in the online space. Google is not the best gatekeeper. And some FB groups are doling out conflicting advice, canned advice, bad advice. Writers hear the same advice so often, a lot of them have come to regard them as the only way to craft a story. But these are often half baked ideas that are keepi…

1
Episode 70: More on Embezzle-Proofing Your Practice: Advanced Strategies for Medical Professionals 17:07

5M ago17:07

17:07

The unfortunate reality is that embezzlement in the healthcare sector is on the rise. In this episode, we review: these aren't just numbers on a page; they're significant breaches that can drain your resources, demoralize your team, and damage the trust you've worked so hard to build with your patients. As we said in our earlier episodes, a startli…

Podcasts Worth a Listen

RIVET Work Podcasts

Podcasts Worth a Listen

Quick Reference Guide