SAP Customer Experience public
[search 0]
More
Download the App!
show episodes
 
The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj Artificial Intelligence Research CEO Daniel Faggella interviews top AI executives from Fortune 500 firms and unicorn startups - to uncover trends, use-cases, and best practices for practical AI adoption. Subscribe to Emerj's weekly AI newsletter by downloading our "Beginning with AI" PDF guide: https://emerj.com/beg1
  continue reading
 
Artwork

1
AMS

Srikanth Karunam

Unsubscribe
Unsubscribe
Monthly
 
With over 18 years of experience in IT consulting specializing in SAP (ERP), Srikanth brings a proven track record in managing complex projects, nurturing strong client relationships, and handling multi-regional projects. As an SAP and PMP-certified executive, he has experience delivering enterprise solutions and providing project executive coverage, project management, and functional architecture across SAP sales and implementation engagements.
  continue reading
 
Let’s cut the BS out of CS. Discover the best practices of some of the most influential leaders in customer success and learn to develop your own winning strategy with actionable takeaways. We’ll share insights, tips, and success stories to help you build your CS practice to drive significant business value and growth. Learn exactly what it takes to deliver a world-class customer experience and become a high-impact customer success leader. Join us for CS No BS, hosted by Totango President & ...
  continue reading
 
Loading …
show series
 
Today’s guest is Robert Wenier, Global Head of Cloud and Infrastructure at AstraZeneca. Robert joins us on the program to explore the complex decisions faced by leaders in legacy industries as they balance infrastructure investments between cloud technologies and end-point storage. How can they align these investments with their business goals whil…
  continue reading
 
Today’s guest is Abhijeet Kumar, Lead Customer Acquisition and Engagement for Digital Business at Amazon. He joins Emerj Senior Editor Matthew DeMello on today’s episode to offer advice to retail leaders striving to enhance the customer experience at their organizations. With AI driving significant changes in how customers interact with brands, wha…
  continue reading
 
Explore two-tier ERP for large enterprises, learn integration strategies, and optimize your resource planning with SAP S/4HANA Cloud Public Edition. In this episode of Inside SAP S/4HANA Cloud, host Fernanda Rodrigues explores the Two-Tier ERP with SAP S/4HANA Cloud Public Edition. Joined by SAP Experts Kangkana Deb and Chandrashekhar Tipre, the di…
  continue reading
 
Today’s guest is Andrew Rabinovich, Vice President of Machine Learning and AI at Upwork. Andrew joins us on today’s podcast to discuss the evolving role of AI in transforming work marketplaces and expediting hiring workflows. With Upwork’s recent launch of a suite of AI products, including Uma, an AI-powered assistant, the conversation focuses on h…
  continue reading
 
Today’s guests are George Williams, Head of Small Business at Nationwide Insurance, and Heather Wilson, CEO at CLARA Analytics. Nationwide is an investor in CLARA Analytics, an AI-as-a-service (AIaaS) provider that improves casualty claims outcomes. The pair join Emerj Senior Editor Matthew DeMello on today’s episode to explain the impact of genera…
  continue reading
 
Today’s guest is Fabio Raffone, Vice President of Customer Service Operations for Americas at Tetra Pak. Tetra Pak is a Swedish multinational company specializing in food packaging and processing solutions. The company provides a range of offerings, including packaging materials, filling machines, and processing equipment for various products such …
  continue reading
 
Today’s guest is Supriya Gupta, General Manager and Vice President of Product at Credit Karma. Credit Karma is a multinational personal finance brand under Intuit that makes products free to consumers and helps them find lenders. Supriya returns to the platform today to dive deep into the evolving landscape of financial services, highlighting the c…
  continue reading
 
Today’s guest is Shardul Vikram, CTO and Head of Data & AI for SAP Industries and Customer Experience. Shardul joins Emerj Senior Editor Matthew DeMello on today’s program to explore the evolving landscape of cloud adoption and storage solutions within the life sciences and financial services industries. A decade has passed since cloud technology b…
  continue reading
 
Today’s guest is Akash Gupta, CEO and Co-founder of GreyOrange. GreyOrange is a warehouse robotics and software company that works in apparel, retail, consumer electronics, and home improvement, among other industries. He joins Emerj Senior Editor Matthew DeMello on today’s episode to explore the critical challenges currently facing manufacturing a…
  continue reading
 
Explore Messer’s digital innovation with SAP BTP to achieve a modern data architecture and a sharpened competitive edge because the future belongs to data-driven organizations. Messer's Chief Information Officer, David Johnston, sat down with Thulium's CEO, Tamara McCleary, to discuss why end-to-end data-driven insights are necessary, what technolo…
  continue reading
 
Today’s guests include two senior executives from Sanofi’s manufacturing division, Head of Data & AI for Manufacturing & Supply Chain Kartik Pant and Head of AI & Data Products, Manufacturing & Supply Shreyas Becker, respectively. The pair join us on today’s podcast to identify disconnects between marketing and supply chain workflows that commonly …
  continue reading
 
Today’s guest is Dr. Raghav Vadhera, Lead Technical Architect for AI/ML Platform & Services at Raytheon Technologies. Dr. Vadhera returns to the program today to talk about a new initiative from the Biden administration in partnership with Raytheon to improve flood prediction capabilities using AI and cutting-edge technologies. Throughout our conve…
  continue reading
 
Today's guest is Andrei Tadique, Director and Head of Manufacturing Science at Takeda Pharmaceuticals. Andrei joins us on today's podcast to discuss the biggest challenges for Life Sciences leaders in driving logistics and supply chain workflows. In the course of his conversation with Emerj Senior Editor Matthew DeMello, Tadique identifies and expl…
  continue reading
 
Today’s guest is Akash Gupta, Co-founder and CEO of GreyOrange. GreyOrange is a warehouse robotics and software company that works in apparel, retail, consumer electronics, and home improvement, among other industries. In a special series focusing on software development challenges sponsored by Pieces, Akash joins us on today’s program to talk abou…
  continue reading
 
Today’s guest is Brenda Kahl, Senior Director of Service and Support at Illumina. Illumina is a San Diego-based biotechnology company founded in 1998 that develops and markets systems for genetic analysis, serving sequencing, genotyping, gene expression, and proteomics markets in over 155 countries. Brenda joins us on today’s program to pull apart …
  continue reading
 
Today’s guest is David Thompson, Chief Technology Officer at American Express Global Business Travel. American Express Global Business Travel – better known as Amex GBT and officially known as Global Business Travel Group, Inc. – is a multinational travel management company based in New York City. Employing 18,000 people across over 140 countries, …
  continue reading
 
Learn from Roche’s innovative approach and the potential of streamlined batch management. In this episode of Inside SAP S/4HANA Cloud, Markus Oertelt is joined by Melanie Fabian and Dr. Marco Strohmeier from Roche, along with Aladdin Mandishah from SAP. They delve into Roche’s innovative approach to managing their quality batch release process usin…
  continue reading
 
Today’s guest is Jane Chen, Director of Commercial Analytics for Women’s Cancer at Novartis. Jane joins us on the program today to highlight challenges in identifying and segmenting specific patient groups, particularly those with rare or niched diseases. Throughout the episode, she sheds a spotlight on privacy concerns in healthcare data, includin…
  continue reading
 
Today’s guest is Juan Lavista Ferres, Microsoft Chief Data Scientist and Corporate Vice President. Juan joins us on today’s program to talk about his new book AI for Good, which showcases his philosophy in driving AI capabilities toward altruistic and responsible outcomes and the work of his team at the AI for Good labs at Microsoft. Throughout the…
  continue reading
 
Today’s guest is Poonam Goyal, Sector Head and Senior eCommerce and Athleisure Analyst at Bloomberg Intelligence. Given post-pandemic retail and logistics trends, athleisure is frequently a ‘canary in the coalmine’ for many cross-sector business challenges. Poonam returns to the program to talk about her reporting on the athleisure space and how he…
  continue reading
 
Today’s guest is Dr. Raghav Vadhera, Lead Technical Architect for AI/ML Platform & Services at Raytheon Technologies. Dr. Vadhera joins us on today’s episode to offer business leaders advice on the challenges private-public partnerships face in aligning objectives, regulatory compliance, financial constraints, and cultural differences. Throughout h…
  continue reading
 
Today’s guest is Joe Meloche, Business Line Manager for Service in North America at Atlas Copco. Joe joins the program to talk about the various challenges facing field service leaders, especially around new equipment obstacles and the multi-decade “brain drain” much of the industry has faced in an ever-changing workforce. Later, he and Emerj Senio…
  continue reading
 
Today’s guest is Chris Helsel, Senior Vice President of Global Operations and Chief Technology Officer at The Goodyear Tire & Rubber Company. Chris returns to the program to explore use cases in tire intelligence and what they can tell us about the future of driving transportation efficiencies with AI, from maintenance to autonomous vehicles. Later…
  continue reading
 
Today’s guest is Prashant Natarajan, Vice President of Strategy and Products at H2O.ai. H2O.ai is a tech company whose platform, the H2O AI Cloud, enables businesses, government entities, nonprofits, and academic institutions to make, operate, and innovate with different AI capabilities like machine learning and AI-enhanced middleware. Prashant joi…
  continue reading
 
Hear about their journey to help women-owned business level up in the global marketplace. Tamara McCleary, CEO of Thulium, sat down with WEConnect CEO and cofounder Elizabeth Vazquez, to discuss why and what it means to connect a formidable network of member-buyers with a collective annual purchasing power of $4 trillion with women-owned businesses…
  continue reading
 
Links Episode 101: Artificial Intelligence – Ep. 1: Exploring SAP Business AI, Generative AI and Enablement Strategy – Inside SAP S/4HANA Cloud (opensap.info) Episode 104: Artificial Intelligence – Ep. 2: Build a Strong Foundation for SAP Business AI in SAP S/4HANA Cloud feat. Accenture – Inside SAP S/4HANA Cloud (opensap.info) Learn more about Art…
  continue reading
 
Loading …

Quick Reference Guide