I’m America’s Service Sales coach Joe Crisara, and I’ve been down the same path. For nearly 45 years, I performed services for clients just like yours, and like you, I suffered frustration & heartbreak, and I poured out the blood, sweat & tears it takes to survive. Over time, I learned to change how I did things so I got more traction and better results.
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The Presentation Podcast is conversations from inside design studios about presentation design, tools, tips and running a presentation agency.
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Join us for vibrant camaraderie, playful joking and hot takes on current events, interesting trends and quirky stories of interest to the military and veteran community. The weekly podcast is produced by The American Legion. For more stories and videos please visit www.legion.org/tangoalphalima
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Welcome to the Get Your New View podcast, the go-to source for actionable training and process efficiency in Microsoft Dynamics, NAV, and Microsoft Dynamics 365 Business Central with your host Kerry Peters. She is a recognized thought leader in the Microsoft Dynamics community and a Microsoft MVP for business applications.
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The CRM Talk Show
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The HIP Podcast is the premier podcast for cybersecurity pros charged with defending hybrid identity environments. Hosted by 15-time Microsoft MVP and Active Directory security expert, Sean Deuby. Presented by Semperis: the pioneers of identity-driven cyber resilience for the hybrid enterprise.
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Contractors’ Stories is a deep dive into the lives of home service contractors from all walks of life. Learn what makes successful business owners tick in the home service world. The host, Jim Klauck has been interviewing contractors for 20 years on his radio show, The Check A Pro Radio Show, and now brings the stories of contractors to life in this podcast – Contractors’ Stories. Tune in every week for a new episode, where we learn about the contractor that built the successful home service ...
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Episode 82 - Unlocking Business Growth: Overcoming Barriers with Brigham Dickinson
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Welcome to the Service MVP podcast with Joe Crisara, featuring an insightful conversation with Brigham Dickinson from Power Selling Pros. In this episode, Joe and Brigham discuss the key barriers to scaling a business and share personal experiences and professional insights that can help you overcome these challenges. Brigham delves into his journe…
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The Son Of A Plumber - Uncle Joe Crisara - Service MVP
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Join host, Jim Klauck in a powerful episode of 'Contractors' Stories', featuring Joe Crisara, one of the most successful home service contractors in America. Struggles, trials, successes, and wisdom shape this inspiring journey, not to be missed by home service professionals. Joe's unique approach to business, impactful communication techniques and…
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The Art of Customer Insights with Pauline Kolde
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Pauline Kolde Episode 140: Markus Erlandsson and Malin Martnes chatted with Pauline Kolde from Cluster Reply about the art of customer insights. Pauline starts by explaining how she got into Customer Insights and got to where she is today. She then continues to talk about the current trends in customer data management and how data quality is at the…
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Episode 226: Tango Alpha Lima: Marine Corps Veteran and Comedian Bryson Banks
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CELEBRITY VETERAN: A salute to George Carlin THE INTERVIEW LA Stand-up comedian and Marine Corps veteran Bryson Banks talks about his comedy show, Semper Funny, and his journey from his military service to successful entertainer. SCUTTLEBUTT Coffee & Chat at American Legion Post 243 in Oviedo, Fla. "A Soldier’s Journey" - WWI monument set to be unv…
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S10 EP05: Warehousing Unleashed: Mastering the Latest Release Features
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Explore our Business Central on-demand training courses at https://www.learndynamics.com/ Unlock the full potential of your warehouse operations with the newest features in Business Central. In this episode, we explore the latest release features, which bring significant improvements to warehousing and are designed to enhance efficiency and product…
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Episode 225: Tango Alpha Lima: FOX Sports NFL Insider and MVP Co-Founder Jay Glazer
58:10
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Remembering the sacrifices of servicemembers on Purple Heart Day THE INTERVIEW Jay Glazer, Fox Sports NFL Insider, talks about his advocacy for military veterans. As a co-founder of Merging Vets & Players, Glazer helps match former combat veterans and former professional athletes to help each other through the transition into their new lives away f…
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S10 EP04: Elevate Customer Productivity with Features from the New Release
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Explore our Business Central on-demand training courses at https://www.learndynamics.com/ Discover how to optimize processes, reduce errors, and streamline tasks with the newest Business Central updates! This episode explores the latest Business Central features that significantly enhance customer productivity. We'll cover critical updates, includi…
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How TLC Creative Organizes PowerPoint Projects with Troy & Lori Chollar
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Episode #203. The business side of presentation design is hard. Setting up processes and workflows is also hard, but they minimize the business side time needs and maximizes the design side time. Troy and Lori of TLC Creative Services, Inc. share a behind-the-scenes look at the project management system in place and the multiyear evolution to get i…
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Episode 81 - A Conversation with Jack Tester - 'Helping People Succeed'
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Welcome to the Service MVP Podcast hosted by Joe Crisara, America's Service Sales Coach. In this episode, Joe is joined by his great friend Jack Tester, former President of Nexstar, to discuss their shared passion for helping people succeed. Jack shares his inspiring journey from an entry-level job at a trade association to leading Nexstar, a pione…
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Tango Alpha Lima Be The One EP12: Treatment innovations with OSU researcher Dr. Craig Bryan
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TROLL PATROL 0 CHAT THIRTY SCUTTLEBUTT Special Guest: Dr. Craig Bryan. Links: Watch video of this episode on YouTube STRIVE-Suicide and Trauma Reduction Initiative for Veterans | Ohio State College of Medicine Veterans Crisis Line Be the One | The American LegionBy The American Legion
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Episode 80 - Richard Astacio - Scaling a Trade Business to $33 Million
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Welcome to the Service MVP podcast, hosted by Joe Crisara, America's Service Sales Coach. In this episode, Joe sits down with Richard Astacio, a successful entrepreneur in the heating and plumbing trade. Richard shares his journey of growing his business from a startup to a $33 million enterprise, leveraging acquisitions and strategic growth tactic…
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Episode 224: Tango Alpha Lima: Servant Leadership with Retired Lt. Col Oakland McCulloch
1:09:42
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Celebrating the rise of the WAVES THE INTERVIEW Author and internationally recognized keynote speaker, retired Army Lt. Col. Oakland McCulloch uses his 23 years of experience as a combat arms officer to inspire servant leadership. SCUTTLEBUTT China fines comedy troupe $2m for joke about the military VA problems lead veterans who die alone to go unc…
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S10 EP03: Customer Delight 2.0: Leveraging Latest New Release Features
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Explore our Business Central on-demand training courses at https://www.learndynamics.com/ We are all about maximizing Business Central's potential to ensure your customers have a seamless and satisfying journey. In this episode, we dive into Customer Delight 2.0, focusing on how to better support your customers by utilizing the newest system featur…
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Episode 223: Tango Alpha Lima: “A Date With Suicide” author D. Paul Fleming
1:11:05
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‘A monumental step’ for LGBTQ+ rights THE INTERVIEW Author D. Paul Fleming shares his book “A Date With Suicide,” and discusses how to help veterans struggling with PTSD and mental health. THE SCUTTLEBUTT VA announces $10M in new funding opportunities for state, territory and Tribal governments to help understand, prevent veteran suicide A dental d…
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S10 EP02: All About The Consultant’s Accelerator Training Program
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Explore our Business Central on-demand training courses at https://www.learndynamics.com/ Are you struggling with traditional training methods that just don't work anymore? It's time to transform the way your team learns and performs. In this episode, we delve into the Consultant's Accelerator Training Program of New View Strategies and why it's a …
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Episode 79 - From Plumbing to SpaceX: Nick Englehart’s Journey and Top Sales Tips
28:48
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Welcome to the Service MVP podcast! Join America's Service Sales Coach, Joe Crisara, as he sits down with Nick Englehart, lead trainer at Service MVP, to delve into Nick's fascinating career journey. Starting from his early days in the plumbing industry to working at SpaceX, and eventually becoming a lead trainer at Service MVP, Nick shares the hig…
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Episode 222: Tango Alpha Lima: Stem Cell therapy with BioXcellerator founder Eric Stoffers
47:00
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Celebrating National Ice Cream Day with U.S. Navy Ice Cream Barge Bravo Zulu: Post 914 in Louisville, Ill. THE INTERVIEW Eric Stoffers, founder of BioXcellerator joins us to talk more about the stem cell therapy we talked about in Episode 216 with Crispy Avila. Eric takes us on a deeper dive into what this innovation can mean for the treatment of a…
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S10 EP01: How To Engage New View For Custom Training And Services
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Explore our Business Central on-demand training courses at https://www.learndynamics.com/ Unlock the true power of your business systems with tailored training and services from New View Strategies. This episode explores how engaging New View for custom training and services can transform your business operations. Discover how our business process …
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CoPilot, Presentation Design, & Excel without Formulas
1:33:51
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Episode #202, Join us on a journey through the cutting-edge world of AI assistants and tools as we explore Microsoft 365 Copilot. Imagine having a personal assistant that not only understands your needs but also anticipates them, seamlessly integrated into PowerPoint to create and edit presentations, elevating your productivity to new heights. In t…
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Scott Sewell Episode 139: Markus Erlandsson and Malin Martnes chatted with Scott Sewells from Microsoft about Microsoft Fabric, Power BI and Power Platform, Dataverse. Scott starts by explaining what Microsoft Fabric is and how Power BI fits in. Bio I am passionate about helping users gain insights and value from their Dataverse data with the incre…
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Episode 221: Tango Alpha Lima: Warrior Canine Connection with Rick Yount and Joe Ouellette
1:02:44
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LEGIONTOWN Guitars for Veterans – using the healing power of music to restore feelings of joy and purpose THE INTERVIEW Rick Yount, founder and executive director, Warrior Canine Connection and veteran Joe Oullette and his dog Wells, join the podcast to talk about the organization’s mission to enlist recovering warriors in a therapeutic mission of …
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Episode 78 - Stop the Stinking Thinking: Elevate Your HVAC Sales Strategy
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Welcome to the Service MVP Podcast, hosted by Joe Crisara, America's Service Sales Coach. In this episode, Joe is joined by Michael Goater, Managing Partner and COO of Environmental Heating and Air Solutions. Discover how Michael's approach to HVAC sales has transformed his business and how you can apply these principles to elevate your own sales s…
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Episode 220: Tango Alpha Lima: Haunted War Tales with Army veteran R.C. Bramhall
57:17
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Reaction to the FDA advisory panel rejection of MDMA-asisted therapy for PTSD THE INTERVIEW Fans of the paranormal, the fantastical or the downright frightening will enjoy our visit with former Army Intelligence officer R.C. Bramhall who talks about his book, "Haunted War Tales: True Military Encounters with the Bizarre, Paranormal and Unexplained.…
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Is It Legal for AI To Create My Presentation Content?
1:09:38
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Episode #201, Can AI generated art be copyrighted? Can AI generated art be used in client presentations? Troy, Nolan and Sandy spend this episode going through the many online articles they amassed on the topic of the legal use highlights of AI generated content. While no guidance is provided, it is a lively conversation! Full Episode Show Notes ht…
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Episode 77 - Building Trust and Driving Sales Success with Chirp
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Welcome to the Service MVP podcast, hosted by Joe Crisara, America's Service Sales Coach. In this episode, Joe is joined by special guests Ryan and Justin from Chirp, a service dedicated to maintaining customer relationships through automation. Ryan shares the inspiring story behind the inception of Chirp and how his success with automation in his …
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Tommy Mello - Discipline, Dopamine, and Home Service Freedom
41:15
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In this episode of Contractos' Stories with host - Jim Klauck, Tommy Mello delves into the essence of consistency and discipline in both personal and professional realms. He shares how doing hard things releases dopamine and serotonin, creating a euphoric feeling and fostering a sense of accomplishment. Tommy emphasizes the importance of walking, c…
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Tango Alpha Lima Be The One 11: "Operator Syndrome" author, Dr. Chris Frueh
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Dr. Chis Frueh is a professor of psychology at the University of Hawaii who has over thirty years of professional experience working with military veterans, servicemembers, special operators, private defense contractors, and firefighters; and has conducted clinical trials, epidemiology, historical, and neuroscience research. Dr. Frueh’s discusses h…
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Episode 219: Tango Alpha Lima: Retired Army Maj. Gen. Tammy Smith - Living under the confines of DADT
1:17:51
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HONOR AND REMEMBRANCE 74th Anniversary of the start of the Korean War THE INTERVIEW Retired Maj. Gen. Tammy Smith served for 25 of her 35 years in the Army while hiding her true self. On this week's episode, she shares her military journey before, during and after the "Don't Ask, Don't Tell" era, and how she became an advocate for LGBTQ+ and milita…
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Episode 76 - Sales Mastery with Chet Holmes International: Insights from Troy Aberle
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Welcome to the Service MVP Podcast with Joe Crisara, America's Service Sales Coach. In this episode, Joe is joined by a special guest, Troy Aberle, the Executive Strategy Officer at Chet Holmes International. Troy and Joe dive into the legacy and impactful strategies of Chet Holmes, focusing on how these principles continue to transform businesses …
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Episode 218: Tango Alpha Lima: Wrestle Like a Girl CEO and founder Sally Roberts
1:16:27
1:16:27
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Gators on the FOD walk An Olympic Challenge THE INTERVIEW Sally Roberts is an athlete, Army veteran and the founder of Wrestle Like A Girl, an organization that empower girls and women to become leaders – while participating in the sport of wrestling. On this episode, she delivers her message: “It’s OK to suffer, it’s OK to endure, it’s the lessons…
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Celebrating 200 Presentation Conversations!
1:17:28
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Episode #200, Do you know what started in 2016, and is celebrating its 200th episode today? The Presentation Podcast! At 2 episodes per month, 24 conversations per year, and a predictable episode #200 in year 9. That's what this conversation is all about, celebration, fun conversation - and 50 special guests!! Full Episode Show Notes https://thepre…
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From Vice President to Family Man: Lance Bachmann's Journey of Empathy and Success
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In this episode, Lance Bachmann shares his transformative journey from being a high-powered executive at AT&T to becoming a more empathetic father and successful entrepreneur. He opens up about his past mistakes, the lessons learned, and the impact of his family on his outlook and approach to life and business. Join Jim Klauck as Lance delves into …
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FastTrack Recognised Solution Architect with Matt Collins-Jones
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Matt Collins-Jones Episode 138: Markus Erlandsson and Malin Martnes chatted with Matt Collins-Jones from Capgemini about his FastTrack Recognized Solution Architects in Power Automate. Matt posted a video a day on YouTube for more than a year. Matt starts by explaining his journey to the recognition and then what he has learned. Bio A hardworking, …
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Episode 217: Tango Alpha Lima: Veteran Socials to Combat Loneliness Epidemic with Dr. Jay Gorman
1:08:58
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BRAVO ZULU Georgia American Legion Post enlists local resources to help homeless veteran THE INTERVIEW Dr. Jay Gorman, VA clinical psychologist and Education Director of the VISN 1 Mental Illness Research, Education, and Clinical Center at the VA Bedford Healthcare System, joins the podcast to discuss how VOICES Veteran Socials enhance communicatio…
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Episode 75 - Mastering Call-by-Call Management: A Family Business Success Story
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Welcome to the Service MVP Podcast! In this episode, America's Service Sales Coach, Joe Crisara, sits down with Rocky Lozano and his son, Andrew Lozano, from Air One Services in Colton, California. Join us as they share their journey of mastering call-by-call management for their service team. Rocky discusses the history of their family-owned busin…
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Episode 216: Tango Alpha Lima: Wounded veteran and powerlifting champ Omar 'Crispy' Avila
1:19:48
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Bravo Zulu to the American Legion Family of Arizona Post 136 for support of their community THE INTERVIEW Sgt. Omar Avila, is an Army veteran who survived an IED blast that resulted in burns over 75% of his body and the amputation of right leg. Better known as "Crispy," Avila joins the podcast to talk about his story of recovery, success as a paral…
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Episode 74 - Working Smarter Not Harder with Dominic Rubino from Profit Toolbelt Podcast
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Welcome to the Service MVP Podcast, hosted by America's Service Sales Coach, Joe Crisara. In this engaging episode, Joe switches roles with Dominic Rubino from the Profit Toolbelt Podcast, who shares his journey from struggling in business to becoming a successful business coach and podcaster. Dominic opens up about his initial challenges in busine…
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e199 - Visual Design vs. The Storytelling Message
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Episode #199, Visual Design vs. The Storytelling Message Full Episode Show Notes https://thepresentationpodcast.com/2024/e199 Show Suggestions? Questions for your Hosts? Email us at: info@thepresentationpodcast.com Listen and review on iTunes. Thanks! http://apple.co/1ROGCUq New Episodes 1st and 3rd Tuesday Every Month…
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From Convict to Consultant: Weldon Long's Journey of Redemption and Success
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In this gripping episode of Contractor Stories, host Jim Klauck sits down with Weldon Long, a man whose life journey has taken him from the depths of the penitentiary to the heights of entrepreneurial success. Weldon opens up about his turbulent past, including his early life struggles, multiple incarcerations, and the pivotal moments that led to h…
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Tango Alpha Lima Be The One EP10: Freedom Rhythm CEO and Founder Dr. Tiffany Tajiri
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Our guest is Dr. Tiffany Tajiri, CEO and founder of Freedom Rhythm, PLLC and her non-profit organization, Energy in Motion. Dr. Tiffany is an Air Force Veteran, former Army Clinic Chief, and the first American woman to publish a faith-based combat recovery book entitled, PEACE AFTER COMBAT, and she is also the wife of a retired Army combat veteran.…
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Episode 215: Tango Alpha Lima: USU CHAMP with Capt. J. Russell Linderman and Andrea Lindsey
1:15:20
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BRAVO ZULU Post steps up to help Sea Cadets THE INTERVIEW The Uniformed Services University School of Medicine Consortium of Health and Military Performance (CHAMP), is a designated DoD Center of Excellence specializing in Total Force Fitness and Human Performance Optimization. Deputy Director, Capt. J. Russell Linderman and Director of Operation S…
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Episode 73 - Maximizing the Value of Your Service Business with Richard Lewis
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Welcome to the Service MVP Podcast! Join America's Service Sales Coach, Joe Crisara, as he sits down with dynamic entrepreneur Richard Lewis from Redwood Services. In this episode, Richard shares valuable insights on maximizing the value of your service business. Learn about Richard's journey from ServiceMaster to founding Redwood Services, a compa…
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Episode 214: Tango Alpha Lima: DPAA Director Kelly McKeague
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HONOR & REMEMBRANCE How you can be a part of Poppy Day THE INTERVIEW Defense POW/MIA Accounting Agency Director Kelly McKeague talks about DPAA’s mission to provide the fullest possible accounting of our missing personnel to their families and to the nation. He shares details of the complicated work that can take decades, the dedicated teams who wo…
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Feeling lost with all those department codes and project numbers? We’ve got a solution. Join this insightful discussion as we break down the benefits of keeping it simple and easy. Explore the importance of setting up department code as admin and intuitively reviewing the transactions. Remember, dimensions are values that categorize entries so you …
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Slide Production vs. Slide Design (and the Art Director)
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Episode #198, Troy, Sandy and Nolan have been talking about the difference between "design" and "production" in presentation work. Join the conversation as they unpack the concept of slide production vs. slide design, titles used within presentation design and much more. Full Episode Show Notes https://thepresentationpodcast.com/2024/e198 Show Sugg…
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Join your host, Jim Klauck on a profoundly personal voyage with AC Lockyer, the pioneer of the soft wash industry, on our podcast episode entitled 'Contractor Stories'. Rooted in humble beginnings, AC shares his transformative journey from envisioning dreams as a boy to establishing a revolutionary exterior cleaning company. This episode delves dee…
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Episode 72 - Helena Bouchez - Secrets to Turbo-Charging Profits & Creating 'Magic Moments'
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Join America's Service Sales Coach, Joe Crisara, and Helena Bouchez, the CEO of Executive Words, for a deep dive into the secrets of success in the service industry. Drawing from her experience working with industry giants like Frank Blau, Al Levy, and Tommy Mello, Helena shares an insider’s perspective on creating transformational customer experie…
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Episode 213: Tango Alpha Lima: 2024 Miss America - U.S. Air Force 2nd Lt. Madison Marsh
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LEARN ABOUT THE LEGION American Legion Riders and the value of "Wind Therapy" THE INTERVIEW Air Force 2nd Lt. Madison Marsh is quite accomplished, obtaining her pilot’s license at age 16, receiving a black belt in taekwondo, earning a degree in astrophysics and completing a NASA internship. Marsh is also the first active-duty military officer to be…
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S9 EP10: Permissions Testing Checklist | Security & Permissions
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Have you ever had a headache from a messy permissions testing checklist? Desperately searching for that elusive Excel spreadsheet on SharePoint? Check out our new on-demand training courses at https://www.learndynamics.com/ In this episode, we explore the challenges of keeping testing organized and why it is essential to avoid permissions errors be…
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Building XrmToolBox Plugins with Carl Cookson
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Carl Cookson Episode 137: Markus Erlandsson and Malin Martnes chatted with Carl Cookson about the plugins he made for XrmToolBox. Carl has written 7 plugins and contributed to two others. Carl starts by explaining what XrmToolBox helps with and how he has written multiple plugins. Bio As a driven, proven Solution Architect, I provide platforms and …
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