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Leadership Perspectives

The Conference Board of Canada

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Get closer to our work with The Conference Board of Canada’s Leadership Perspectives series. Each episode, we sit down with senior Conference Board leaders and researchers to discuss issues that affect Canadians. Topics include economics, education, sustainability, HR, and Indigenous and Northern perspectives. We're proud to be Canada's foremost independent, evidence-based applied research organization. Since 1954 we have provided leaders and decision-makers with the economic analysis, appli ...
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Bright Future

The Conference Board of Canada

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In this show, The Conference Board of Canada brings you the connections that make us stronger as individuals, as organizations, and as a country. Hear from senior-level executives from our biggest institutions and leaders from Canada and around the world. For us, leader isn’t a title, it’s a way of acting in the world. You’ll hear leaders who are working to create a bright future. Since 1954, we have provided leaders and decision-makers with the economic analysis, applied research, data, net ...
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FSC Podcast

The Conference Board of Canada

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Canada is facing wide-reaching demographic and technological changes that pose increasingly significant challenges to the world of work. The Future Skills Centre Podcast, presented by The Conference Board of Canada, will explore these crucial emerging challenges to the future of work. In each episode, we will unpack a unique issue facing Canadians and hear from varying perspectives—such as community members, decision-makers, and thought leaders—to discuss solutions and paths forward.
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Veterinary Viewfinder Podcast

Dr. Ernie Ward & Beckie Mossor, RVT

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Weekly podcast dedicated to "tackling the toughest topics in veterinary medicine." Hosted by veterinarian Dr. Ernie Ward and registered veterinary technician Beckie Mossor. Candid, irreverent, provocative, educational, and occasionally funny conversations about issues that impact the veterinary profession. Non-stop since 2016.
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Welcome! This podcast is a thought provoking journey into the world of dog rescue, science, rehabilitation, and canine behavior. Host, Billie Groom, is an expert in Canine Cognitive Behavioral Therapy and award winning author. She was featured in Psychology Today Magazine by Marc Bekoff, and appears on many shows, including LA Tribune, IGNITE Your Essence, DVM 360, The Animal Innovations Show, and is a featured speaker at the Animal Behavior Society Conference 2022, and the Animal Science an ...
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In late 2023, a dream team of former elected officials, mayors and chief planners, Indigenous leaders, designers, builders and developers, affordability advocates, and finance and insurance experts came together to create a Task Force for Housing and Climate. This group released their Blueprint for More and Better Housing in March 2024. This episod…
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Everyone from the Bank of Canada to leading economists from across the country are discussing what’s at the root of Canada’s productivity challenges. To help us sort through the discussion, I’m joined this episode by the Conference Board of Canada’s Director of Economic Research Tony Bonen and the Founder and Executive Director of the Centre for th…
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In this episode, we delve into the minds of CEOs, exploring their concerns and insights as revealed in the 25th edition of the C-Suite survey conducted by The Conference Board. Our guests, Dana Peterson, Chief Economist, The Conference Board and Pedro Antunes, Chief Economist, The Conference Board of Canada provide a comprehensive analysis of the s…
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Dog anxiety often leads to behaviors that results in frustration for pet parents, leading to surrender or euthanasia. There are a plethora of approaches to address it, so how do you choose the best one for you and your dog? Anxiety is an emotion, not a behavior. It is essential to apply a method that acknowledges emotions, taking an approach whereb…
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During Black History Month in Canada, we celebrate the many achievements and contributions of Black Canadians and their communities. We highlight Black Canadians’ role in making Canada the culturally diverse, compassionate, and prosperous country it is. We also acknowledge the work that remains to be done in addressing anti-Black racism in our soci…
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I recently took two puppies in off a reserve and here is what I learned! By understating puppy training and braining , we can better understand how different methods are effective at different stages. Meet Jonesy and Jackson, 3 month old puppies who are very different from each other. How are methods adapted? Why is it important to view training as…
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In this final episode of 2023, we invite two leading economists to explore key issues facing the Canadian economy. We delve into how the world of work is evolving and consider whether Canada might be lagging behind other nations that are more readily adapting to the future of work. Additionally, we examine the increasing role of industrial policies…
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Over the past months, various players have come out to point a finger at the role immigration is playing in a long list of what ails our country. From inflation, to housing affordability, to struggling post-secondary institutions, new Canadians have become an easy target. Our guests Pedro Antunes, Chief Economist at the Conference Board and Kathryn…
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In this episode, I read my scientific paper from my PhD course (Cognition, Emotion to Improve Animal Welfare - Swedish University of Agricultural Sciences). No scientific knowledge or prep required. I discuss canine enrichment, street dogs, adolescent dogs, and the guardian-canine bond to bring to light the benefits of human-based approaches, such …
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350,000 Indigenous youth are set to come of age by 2026, offering unique contributions as they enter the workforce. Discover the multifaceted impacts of Indigenous youth on the labour market as two distinguished experts delve into this topic. In this episode, they explore the challenges, opportunities, and incredible value that Indigenous youth bri…
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Doomsday scenarios are the currency of the day when it comes to artificial intelligence’s impact on the jobs market. But technologists aren’t always that great at economic forecasting. To help us sort through the hype, we’re joined this episode by Mike Burt, Vice-President at the Conference Board of Canada and Benjamin F. Jones, Professor of Strate…
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The first North American Veterinary Community (NAVC) HiVE has arrived! This week, we’re joined by Paige Allen, MS, RVT, a familiar voice to the Viewfinders, to discuss her exciting new collaboration with NAVC to usher in a new era in veterinary technician/nurse conferences. And if you use the code VIEW, you can register for only $15!Hosts Dr. Ernie…
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The International Veterinary Academy of Pain Management (IVAPM) has proclaimed September as Animal Pain Awareness Month, and this coincides with human medicine’s Pain Awareness Month. This episode features one of the outstanding veterinary professionals behind this initiative, a familiar voice on the podcast, and our friend, Tasha McNerney, BS, CVT…
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When Joshua Gans and his co-authors released their book Prediction Machines in 2018, they were writing about a topic that seemed quite niche. At this time, machine learning was just starting out. In the last year, the speed at which artificial intelligence has advanced has surprised almost everyone. In this conversation, we hear how the analytical …
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Hypothetically speaking, have you ever encountered a veterinary staff member who added their parent’s pets to their personal account? Do those pets receive the same discounts, priorities, or privileges as other staff member’s own pets? What about calling for after-hours assistance on behalf of friends and family? Viewfinders, how far do pet care di…
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Dog behaviors associated with aggression and anxiety are caused by many factors, of which cognitive dissonance is rarely discussed, yet has a profound impact, in particular with adolescent and adult dogs, while, perhaps surprisingly, upbringing is not a differentiating factor. This episode covers what it is, common signs/behaviors including example…
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Canada’s labour force isn’t growing fast enough to keep up with the aging population. On one hand we have a labour supply challenge. But, on the other hand the workers we do have don’t always have the skill sets that we need today, but particularly into the future. My guests this episode are both actively working to reshape our skills development a…
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The controversies began before the official opening of the 2023 AVMA Convention in Denver. One debate that resurfaced this year was expanding the scope of practice, review of licensed veterinary technicians’ roles, and their permitted professional duties. Despite having no regulatory or enforcement abilities, the AVMA proclaimed it would pledge “to…
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Neurodiversity is a range of different ways of thinking, interacting, and processing information, and is especially important to the future of work. In this episode, experts in neurodiversity in the workplace join us to discuss the immense potential of neurodiverse individuals in professional settings. Our guests share practical strategies and valu…
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Most U.S. veterinary professionals are required to complete continuing education (CE) to maintain their professional licenses. But who chooses those CE opportunities, and who pays for them? How are you paid for time away from the clinic? Who decides when you can take CE? This week we discuss the perils and pitfalls of providing veterinary CE for em…
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Veterinary medicine has a diversity and inclusion problem. While an issue that large may not be something most veterinary professionals believe they can solve, Dr. Valerie Marcano is committed to trying. This week hosts Dr. Ernie Ward and Beckie Mossor, RVT, are thrilled to introduce you to one of the founders of Pawsilbilities Vet Med, Dr. Valerie…
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Who would guess that choosing a software subscription or medical equipment could cause division and disharmony within a veterinary practice team? Join Dr. Ernie Ward and Beckie Mossor, RVT, in The Veterinary Viewfinder's latest podcast episode: "Who Decides What To Buy? Veterinary Team Decision-Making For Software and Equipment Purchases." This wee…
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Who gets to go when it’s slow at your veterinary clinic? This week we tackle a tough topic rarely talked about, yet it happens in a variety of ways. Who gets to leave early can be divisive among your team if you don’t set boundaries and guidelines. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, begin with an overview of this seemingly innocuous issue…
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What happens when an animal needs emergency care, and you can’t contact the owner? What if you don’t have adequate equipment or medications? Do you tell the owner? What if that animal is under your care or being boarded? What about giving a boarding pet an anti-diarrheal without explicit permission? Viewfinders, this week we’ve got a multitude of e…
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The year 2023 has already marked itself as Canada's worst forest fire season in history, and it's only July. A glance at today's fire map reveals almost every province battling blazes that have spiraled out of control. In this episode, our guests Pedro Antunes, Chief Economist of The Conference Board of Canada and Derek Nighbor, President and Chief…
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We talk a lot about the importance of rewarding and recognizing your veterinary team members, but what about celebrating them? This week we discuss the difference between benefits, incentives, and rewards and why all are essential in maintaining a harmonious and healthy workplace environment. Viewfinders, there’s much more to this topic than an “Em…
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As PRIDE Month comes to a close, we wanted to share our thoughts, experiences, and tips for being a better ally for the veterinary profession’s LBGTQ+ community. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, reveal their experiences and learnings from their own LBGTQ+ advocacy efforts. Dr. Ward shares lessons from his political campaigning, and Beck…
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David Roberts, Licensed Master Social Worker, is an expert in Cognitive Behavioral Therapy, and has extensive personal experience, claiming "it played a major role in saving my life after my daughter died at the age of 18." Dave and I dive deep into what CBT is and use comparative examples in human and dog behavior and rehabilitation. We discuss th…
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En 2020, les femmes représentaient seulement 16,8 % des propriétaires majoritaires de petites et moyennes entreprises (PME). Dans cet épisode, nous examinons l’expérience des femmes en entrepreneuriat, les obstacles à leur participation et la récente hausse du nombre d’entreprises fondées par des femmes. Nos invitées occupent des fonctions dirigean…
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Have you ever talked smack about another veterinary clinic? Have you ever had a client bad mouth their previous vet? This week we examine how we talk about our veterinary colleagues and how we may be inadvertently “talking trash” about each other.Hosts Dr. Ernie Ward and Beckie Mossor, RVT, explore the intentional and unintentional ways our comment…
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Do you have a boss or manager who constantly checks everything you do? Do you feel excessively supervised? Does your boss tell you what task needs to be accomplished and by when… but then watches your every move and frequently criticize your work and processes? If so, you may be micromanaged.Hosts Dr. Ernie Ward and Beckie Mossor, RVT, begin this p…
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“Sweetie, can you help me?”“Hey, Doc, can you check this out?”“Honey, that’s very kind of you.”Do any of these terms make you feel disrespected? Uncomfortable? It doesn’t matter why; if terms like these make you feel uneasy, you’re entitled to speak up. This week, we discuss inadvertently hurtful words and phrases that veterinary professionals freq…
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Veterinary appointment no-shows can wreak havoc on your schedule, decrease revenue, and lower team morale. This week, we examine strategies for dealing with veterinary clients who fail to show up for their appointments.Hosts Dr. Ernie Ward and Beckie Mossor, RVT, tackle the too-common problem of veterinary appointment no-shows. Dr. Ward shares the …
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Today’s generation feels maligned by the press and often ignored by politics. Priced out of home ownership, dealing with the growing impact of climate change, and criticized for not appreciating that life is hard and always has been—life doesn’t seem fair for young people in Canada. But my guest this episode is bringing evidence, passion and a clar…
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Veterinary Clinic Violence - Shively Animal Hospital Fatal ShootingThis is another conversation about violence in veterinary clinics that we wish we didn’t have to have. This week we want to discuss some of the lessons veterinary professionals can learn following the fatal shooting of a veterinary team member at the Shively Animal Hospital in Kentu…
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The pandemic created upward pressure on housing and recent increases in interest rates are pushing affordability even further away for some. The OECD now ranks Canada as having the most expensive housing market among all other G7 countries. Our guests this episode explore how we got to this point and what if anything can be done to create a more af…
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Viewfinders, we've got lots of questions about swapping stuff with other veterinary clinics! Chances are you've asked to borrow or been asked by a neighboring veterinary clinic for medications or supplies you've run out of. How do you charge for them? What happens if you discover your price is significantly different than your competitor's? Do you …
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OpenAI’s ChatGPT and other large language model AI have brought the long-standing promises of artificial intelligence to fruition. ChatGPT has taken the world by storm, accumulating millions of users worldwide. However, this tool and others like it are being met with trepidation and fear by many AI pioneers. To help us make sense of these developme…
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We know there are significant health benefits to sharing your home with a pet. So why don’t more older people have a companion animal? This week, we explore the possible stigma and biases faced by seniors who could benefit from pet ownership. Viewfinders, this is a good one!Hosts Dr. Ernie Ward and Beckie Mossor, RVT, tackle a tough topic rarely ta…
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“Lasting hope starts here.”This week, we’d like to introduce the Viewfinders to a fantastic new veterinary support organization, the Veterinary Hope Foundation. We’re thrilled to speak with one of the co-founders, Dr. Blair McConnel, and the head of the Mental Health Professionals for the organization, Krista Martin, LISW-CP, LCSW.Hosts Dr. Ernie W…
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It’s Veterinary Receptionist Appreciation Week, and we’ve got the person who started it all, Ethel Pawlak! Joins us to celebrate our amazing veterinary receptionists April 23-29 as Veterinary Receptionist Week! Hosts Dr. Ernie Ward and Beckie Mossor, RVT, are joined by the person who started Veterinary Receptionist Week some nineteen years ago, Eth…
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Fostering adolescent and adult dogs can be challenging. In this episode, I break down the goals and introduce the 7 step fostering program I have applied with hundreds of dogs and taught to dozens of fosters. Programs for pet parents are different than those of fostering - Why? Because the goal is different! Fostering is not about BEING the best ho…
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This week, we’re delighted to bring you a special episode on large animal and livestock veterinary technicians featuring The Cattle Vet Tech, Meg Harrington, BS, CVT. Meg shares the latest update (and back story) on the recent changes to expand the scope of work veterinary technicians in her home state of Arkansas can perform and why she’s so passi…
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In this episode, our guests Pedro Antunes, Chief Economist of The Conference Board of Canada, and Kevin Page, founding President and CEO of the Institute of Fiscal Studies and Democracy at the University of Ottawa, discuss the evolving definition of fiscal responsibility in 2023. They address key issues such as the lack of consensus around debts an…
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There have been a lot of legal moves lately regarding the roles, regulations, and titles of U.S. veterinary technicians. This week we look closer at what’s happening in several states and why all veterinary professionals must stay informed. Hosts Dr. Ernie Ward and Beckie Mossor, RVT, review the recent legal maneuvers in Arkansas and what impact th…
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This week we’re delighted to have one of the founders of The Bridge Club join us. Catherine Haskins has spent much of her career behind the scenes in veterinary medicine, and now that she’s stepping out front, she’s got a lot to say!Hosts Dr. Ernie Ward and Beckie Mossor, RVT, share the mic with Catherine Haskins of The Bridge Club. In her words, T…
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Chances are, if you’re a veterinary technician, you were asked for a “working interview” during the hiring process. This week, we’ve got a veterinary technician who cautions that not only may working interviews be illegal, but that may put interviewees at considerable risk. Viewfinders, you don’t want to miss this one!Hosts Dr. Ernie Ward and Becki…
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Canada’s mobile broadband usage numbers are dismal. We rank dead last in mobile broadband users and have some of lowest mobile data usage compared to other G7 countries. These metrics need to improve. While there is much discussion on the number of providers and the competitiveness of our telecommunications industry, there’s another way to move the…
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Working in a veterinary clinic can be stressful and downright depressing at times. A positive leadership team and support structure can make your job more enjoyable and meaningful. This week we’ve got Josh Vaisman to discuss his survey called “Leadership & Workplace Experience Study: The Impact of Positive Leadership on Veterinary Teams.” Viewfinde…
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In this episode of Economics Matters, we look behind the curtain at the world of economic forecasting. Our colleague Ted Mallett, The Conference Board of Canada’s Director of Economic Forecasting, gives us his take on how he and his team approach business of economic forecasting. We discuss the mechanics of economic forecasting, the models, the dat…
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