I devoted my life to the world of Hospitality. I opened successful restaurants against all odds in the most expensive part of the Silicon Valley California and I now help people how to open and run their first Successful Restaurants!
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The Official United States Concealed Carry Association (USCCA) podcast shares our members' real-life stories of courage, preparedness, and the instinct to protect those we love. Each episode delves into situations where responsible Americans, like you, faced potential dangers and made the tough decisions to keep their families safe. Whether it’s a single mom, a military veteran, a grandparent, or a college student, these stories highlight the strength and resolve within our diverse community ...
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Nightlife Security Podcast | The Nightlife and Bar Security Resource for Security Professionals, Owners, & Operators
Nightlife Security Consultants, LLC
The Nightlife and Bar Security Industry Resource for Hospitality Security Professionals, Owners, & Operators - with Industry Expert Robert C. Smith & Host Manny Marquez.
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Welcome to Test of Thyme ~ Love, Passion, and Hustle. A podcast all about the journey of Jaime and Marcus, the owners of Aroma Thyme Bistro. Join us as we delve into the ups and downs of owning a restaurant, and how Jaime and Marcus’s love for food, passion for the industry, and hustle to succeed has helped them build a successful business. From the early days of working in the restaurant industry to taking the leap and opening their own place, we’ll hear firsthand how hard work and determin ...
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Fast Food Restaurants Are Easy Targets For Criminals … Do This To Stay Safe
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% of all violent crimes happen at restaurants, with fast food places being even more vulnerable 🍔 Criminals often target these spots due to their accessibility and large number of visitors. Learn crucial situational awareness techniques, from identifying vulnerable areas like cashier stations and exits - to choosing the safest seating options. ▶ Ge…
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The Official USCCA podcast shares our members' real-life stories of courage, preparedness, and the instinct to protect those we love. Each episode delves into situations where responsible Americans, like you, faced potential dangers and made the tough decisions to keep their families safe. Whether it’s a single mom, a military veteran, a grandparen…
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You're Just a Few Steps Away From Peace of Mind With Your USCCA Membership (PLUS: Claim up to two bonuses when you join today). ▶ Get $150 In Free Bonuses When You Join USCCA: https://uscca.co/rmqwBy © 2003-2024 Delta Defense, LLC. All Rights Reserved.
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We are the U.S. Concealed Carry Association (USCCA), serving gun owners who want to protect their loved ones responsibly. You're Just a Few Steps Away From Peace of Mind With Your USCCA Membership (PLUS: Claim up to two bonuses when you join today). ✅ Next steps ▶ Get $150 In Free Bonuses When You Join USCCA: https://uscca.co/rmqw…
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Bonus Eps 2: Talk the Talk Podcast - We Educate. We Train. We Save Lives.
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The Talk the Talk podcast with Rafterman, along with his co-hosts Bill Schaibly, a Navy Veteran and retired law enforcement officer, and Dee Carlson, who comes from a Marine Corps family, interviewed Paul Martinez, the Wild West District Manager for USCCA. Paul is also a United States Marine. Paul's work for the United States Concealed Carry Associ…
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Bonus 1: Talk the Talk podcast with Rafterman
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Welcome to the first Talk the Talk podcast episode sponsored by USCCA, Delta Defense, and hosted by Kevyn Major Howard, famously known as Rafterman from the iconic film Full Metal Jacket. In this compelling episode, Kevyn sits down with Paul Martinez, Wild West District Manager at Delta Defense, and Hilary Jo, an Army Veteran and the proud winner o…
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Lost and Found – The Unclaimed Treasures of the Restaurant World
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In this episode of Test of Thyme, Marcus and Jaime share intriguing stories about lost and found items at restaurants. From guests returning a year later searching for something they left behind to the mystery of why some people don’t immediately realize they’ve lost something valuable—this episode covers it all. Are you prepared to handle a custom…
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Taking Responsibility When Staff Mistakes Cost You Big
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In this episode of Test of Thyme, Marcus and Jaime dive into the challenges of staffing in the restaurant industry. They share a recent incident where a $600 mistake was made due to a staff member not doing their job. But instead of pointing fingers, they discuss the importance of taking responsibility as business owners. Marcus emphasizes how owni…
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Gun Law UPDATE - Felons Still Have A Right To Bear Arms? Right or Wrong? (USA v Duarte)
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You're Just a Few Steps Away From Peace of Mind With Your USCCA Membership (PLUS: Claim up to two bonuses when you join today). “The USCCA was born more than 20 years ago when I became a father for the first time. It wasn’t an easy journey, but it was worth it. Along the way, I had my Dad’s words of wisdom, a little eagerness, and a lot of resilien…
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Gun Owner Faces 9 Years In Prison For Self-Defense - Here’s How USCCA Helped
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Join USCCA + Get FREE Bonuses ($204+ Value): https://uscca.co/Jyvv When you join the USCCA, you get instant access to: ✅ Self-Defense Liability Insurance:⁰ Financial support to fund your defense claim and pay for the best legal team. ✅ 24/7 Emergency Support: A hotline directly to the critical response team, ready to assist you when needed. ✅ Exper…
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Today's video will address the question, "Should I carry a gun with me at the gym?" We are the U.S. Concealed Carry Association (USCCA), serving gun owners who want to protect their loved ones responsibly. You're Just a Few Steps Away From Peace of Mind With Your USCCA Membership (PLUS: Claim up to two bonuses when you join today). ▶ Get $150 In Fr…
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New Gun Laws You Must Know About (June/July 2024) - Supreme Court Decision
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New Gun Laws You Must Know About (June/July 2024) - Supreme Court Decision. We are the U.S. Concealed Carry Association (USCCA), serving gun owners who want to protect their loved ones responsibly. You're Just a Few Steps Away From Peace of Mind With Your USCCA Membership (PLUS: Claim up to two bonuses when you join today). ▶ Get $150 In Free Bonus…
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Navigating the 2024 Fork in the Road - Aroma Thyme's Future Feast
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In Episode 34 of 'Test of Thyme', join Jamie and Marcus as they slice into the meaty challenges of running a restaurant in 2024. It's been a year of whisking through uncertainties and grilling under pressure, but our hosts are seasoned to perfection and ready to dish out their vision for Aroma Thyme. From sustainable sourcing to innovative menu cre…
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Mix-Up at the Mixology Contest - A Test of Thyme Blunder Tale
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Get ready to shake up your day with a hilarious throwback as Marcus spills the beans on an early Aroma Thyme misadventure in Episode 33 of 'Test of Thyme'. Join us as we pour out the details of that time we stirred up more than just cocktails at a New York City bartending competition. With no recipe for success, one of us took to the stage and conc…
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Back to the Burners: Marcus’s Kitchen Comeback
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In this enlightening Episode 32, Marcus, takes us on a personal journey back to his roots - the bustling kitchen. He's donned his chef coat once more and is cooking on the line again. This episode explores the highs and lows of his new approach, focusing on the kitchen staff and his active role in culinary operations. Listen as Marcus shares the pr…
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2024 Staffing Shockers: Jamie & Marcus Unveil the Unthinkable
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In this gripping episode, join Jamie and Marcus, seasoned restaurant consultants, as they dive deep into the tumultuous world of 2024's staffing catastrophes. With a mix of horror and insight, they recount the most jaw-dropping staff stories and downfalls witnessed in the industry. From eerie mishaps to catastrophic missteps, this episode uncovers …
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The Business of Dining Out - Why Restaurant Owners Should Make It A Job
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Welcome to another savory episode of "Test of Thyme," where Jaime and Marcus serve up a deliciously insightful conversation on an often-overlooked business strategy for restaurant owners: dining out at other restaurants. Far from being a simple indulgence, we argue that stepping out to savor what others offer is, in fact, a crucial part of your job…
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The Two Sides of Leadership - Good Boss vs. Bad Boss
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Ever wondered why some people rave about their boss while others can't wait to clock out at the end of the day? Is it the boss, or is it something deeper? In this illuminating episode, Jamie and Marcus dive into the intricate dynamics between bosses and employees that they've observed time and again in various work settings. 💼 What Makes a Good Bos…
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A Glass of Wisdom - Marcus’ Career-Defining Lesson from Wine Guru Kevin Zraly
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Hello, listeners! Welcome back to Episode 28 of the Test of Thyme Podcast. We have a special treat for you today. Marcus is taking us down memory lane, recounting a pivotal moment in his life that shaped his career—a lesson learned at the young age of 19 from none other than the legendary wine educator, Kevin Zraly. 🎙️ Inside This Episode, You'll H…
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The Lost Art of Smiling & Caring - Adapting Staff Training in a Digital Age
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Hello and welcome back to Episode 27 of the Test of Thyme Podcast! We're your hosts, Jamie and Marcus, here to share another exciting episode on the intricate facets of the restaurant industry. In today’s digital age, the way we communicate has dramatically evolved—and it’s affecting our restaurants, too. Ever felt like the simple, yet vital, acts …
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By Marcus & Jamie Guiliano
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Decoding Customer Service - Secrets to Avoid Awkwardness
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In Episode #25 of Test of Thyme, hosts Jamie and Marcus embark on an enlightening conversation about the true essence of customer service. Join them as they unravel the intricacies of providing exceptional experiences to patrons and the importance of training your team to make common-sense decisions. Drawing from their extensive experience in the r…
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Ep. 028 5 - Simple Steps to Improve Your Report Writing
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Security report writing is often a challenging task for security team members. In this episode expert Robert C. Smith and host Manny Marquez discuss five simple steps you can take to greatly improve your report writing skills.
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By Marcus & Jamie Guiliano
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By Marcus & Jamie Guiliano
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Unleashing Your Brand Power: Marcus Reveals the Best Advice He Ever Received
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Welcome to Episode 22 of the "Test of Thyme" podcast, featuring the dynamic duo Jamie and Marcus. In this captivating episode, Marcus takes center stage as he delves into the transformative power of personal branding alongside your business endeavors. Drawing from his own remarkable journey, Marcus shares the best advice he ever received, which ign…
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Work-Life Balance: Unlocking the Key to Successful Family Time
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Welcome to Episode 21 of the Test of Thyme Podcast! In this episode, we dive into the topic of loving your restaurant and share a heartfelt family vacation dilemma. We explore the significance of finding time for family and the value of cherishing precious moments together. Join us for practical tips, personal stories, and inspiring insights as we …
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Family First: How Restaurant Owners Prioritize What Truly Matters
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Welcome to Episode 20 of "Test of Thyme" podcast! In this episode, your hosts Jamie and Marcus dive deep into the important topic of finding the elusive balance between work and family. Starting off in the restaurant industry, Jamie and Marcus experienced the challenges of juggling their professional and personal lives. However, as they progressed …
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Friendships vs. Bribes: The Battle for Integrity in the Restaurant World
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In episode 19 of "Test of Thyme," we delve into the captivating world of the restaurant industry and explore the true value of relationships. Join us as we uncover the importance of building genuine friendships and trust with our producers, highlighting the stark contrast to supporting companies that rely on monetary incentives to gain business. In…
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The Importance of Emotional Intelligence in Restaurant Operations
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In episode 18 of Test of Thyme, Jamie takes a reflective journey through the past 20 years of her career in the restaurant industry. Throughout her experiences, she has gained valuable lessons in emotional intelligence and its impact on staffing, communication, and overall restaurant operations. As she shares her insights, Jamie dives deep into the…
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The Guest Isn’t Always Right: Strategies for Handling Challenging Customers
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Welcome to episode 17 of the Test of Thyme podcast! Today's topic is one that many in the hospitality industry can relate to: when the guest isn't right. We've all encountered difficult customers, but how do we handle these situations while keeping our staff's well-being in mind? In this episode, we'll share some stories and our formula for dealing…
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As a security guard, you may have asked yourself, “Can I be personally liable if _________(fill in the blank)”? “Can I be sued if ….?” The answer is always “YES.” Learn how to limit your personal liability by listening to this episode of The Nightlife Security Podcast. In this episode, expert Robert C. Smith and host Manny Marquez discuss what liab…
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Unlocking Greater Profits: The Power of Unique Food and Drink Offerings
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In episode 16 of Test of Thyme podcast, we're tackling the controversial topic of standing out in the restaurant industry. Are you just another generic eatery offering the same food and drinks as everyone else? Discover how serving unique wines, beers and spirits can bring in more profits, and how to leverage the expertise of a sales rep if you're …
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In episode 15, get ready for an insightful discussion on the fundamental differences between hospitality and customer service. While customer service is primarily focused on addressing customer needs and resolving issues, hospitality revolves around creating an inviting and comfortable atmosphere for guests. Whether you're working in a restaurant, …
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In this podcast, we explore the mantra "Stay in Your Prime All The Time" and how it applies to the restaurant industry. Hosts dive into the fast-paced, ever-changing world of entrepreneurship and business management, offering insights on how to remain competitive and relevant in a landscape that can pass you by in the blink of an eye. With discussi…
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The Turning Point from Failure to Success
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18:27
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In this episode of Test of Thyme, host Marcus shares the incredible story of how him and his wife turned a dream into reality, by opening their own restaurant. After only five years of marriage, the couple decided to take a leap of faith and launch a business together. In this episode of Test of Thyme, host Marcus shares the incredible story of how…
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From Dream to Reality: How Marcus and His Wife Took a Leap of Faith and Won
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In this episode of Test of Thyme, host Marcus shares the incredible story of how him and his wife turned a dream into reality, by opening their own restaurant. After only five years of marriage, the couple decided to take a leap of faith and launch a business together. In this episode of Test of Thyme, host Marcus shares the incredible story of how…
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Balancing Acts: Jaime’s Journey as a Mom, Restaurateur, Wife, and Grandmother
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Join us as we delve into the life of Jaime, a mom, restaurateur, and wife, who is now a grandmother too. In this podcast, Jaime shares her insights and experiences on how she balances her various roles and responsibilities. From running a restaurant to being a wife and mother, Jaime will share her strategies for maintaining a healthy work-life bala…
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Join us for Episode 10 of our podcast, where we tackle the important topic of conducting better interviews. We all know that the interview process is key to finding the best candidates for any job, and in this episode we'll be sharing tips and strategies to help you improve your interviewing skills and make better hires for your organization. Tune …
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Hiring Mastery: Navigating the Restaurant Industry with Jamie and Marcus
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Join Jamie and Marcus in the latest episode of 'Test of Thyme' as they tackle the critical issue of hiring in the restaurant industry. Far too often, restaurant owners find themselves settling for less than qualified employees due to desperation or the lack of better options. However, the quality of your interview process and techniques plays a cru…
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Welcome to episode eight of Test of Thyme with Jamie and Marcus – Love, Passion, and Hustle in the Restaurant Industry! This week, the duo is tackling the issue of labor shortages in the industry and how to build a strong and qualified team. Tune in to hear their number one tip for developing a rock-solid team that can help your business meet the d…
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Welcome to episode seven of Test of Thyme with Jamie and Marcus! This week, the duo is discussing the challenges of balancing marriage and business in the restaurant industry. They'll share their experiences and the strategies they've learned for managing the demands of both. Plus, it looks like they've finally come up with a name for their podcast…
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The conclusion of a night of revelry is often signaled by the "last call," a critical juncture for both hospitality staff and patrons. While it marks the end of the workday for employees, for customers, it is the last opportunity to indulge in the evening's festivities. However, if not managed correctly, it can also be a time of heightened risk, le…
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Welcome to episode six of Test of Thyme with Jamie and Marcus! This week, the duo is sharing their most successful marketing event to date. It may seem simple, but it's something that sets their restaurant apart from the competition. Tune in to find out what this event is and how it can help your restaurant stand out. And don't forget to visit www.…
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Welcome to episode five of Test of Thyme with Jamie and Marcus! This week, the duo is sharing their secret for easily planning marketing and events for their restaurant. With years of experience in the industry, Jamie and Marcus have learned what works and what doesn't, and they'll share their insights with you. Tune in to learn their easy method f…
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Welcome to episode four of Test of Thyme with Jamie and Marcus! This week, the duo is discussing the importance of customer service in the restaurant industry. They recently visited a new bar that was lacking in this area, and they'll share their thoughts on what could have been done to improve the experience. Tune in to find out the one simple thi…
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Welcome to episode three of Test of Thyme with Jamie and Marcus! This week, the duo is sharing the one lesson that completely changed their outlook on the restaurant business. Tune in to find out what this game-changing lesson is and how it can impact your own business. Plus, don't forget to visit www.restaurantgrowthsecretsuniversity.com for even …
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Welcome to episode two of the Test of Thyme podcast! This week, Jamie and Marcus are sharing their outrageous marketing strategies that have helped their restaurant thrive over the last 20 years. As self-proclaimed marketing maniacs, they know the importance of getting the word out about your business. Tune in to hear their tips and tricks for attr…
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Welcome to our new podcast! Join restaurant owners Jamie and Marcus as they share their passion, love, and hustle for the restaurant industry. With over 20 years of experience in the business, Jamie and Marcus will offer valuable insights and behind-the-scenes looks at what it takes to run a successful restaurant. From menu development to customer …
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Ep. 025 - Active Shooter In Your Venue? Plan on it Happening!
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The time to plan and train for an active shooter situation in your venue is now! Listen to NSC's team of Robert C. Smith and Manny Marquez discuss the mass shooting in Colorado Springs Club Q and how venue operators should use this event as one more lesson to train your team today. While it is highly unlikely your venue will ever experience an acti…
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