The Software Process and Measurement Cast 820 continues the story of Innovatech. In this installment, Emma “sells” baselining the flow to generate ideas for improvement and a starting point. The story of Innovatech is an allegory for how a data-driven improvement initiative can be bootstrapped with courage and perseverance. We also have a visit fro…

The Sofware Process and Measurement Cast 819 features our conversation with Soumyadeb Mitra, Founder and CEO of Rudderstack. We discuss the trials and tribulations of consolidating and effectively using customer data. Tools like machine learning and generative AI make generating insights easier but “easier” does not mean easy. We also discuss entre…

This week we continue with the story of Innovatech, the business novella David Herron and I are writing. Innovatech, the once a tech darling is struggling. The delivery of new functionality used to be so easy. Now it isn’t, leading to all sorts of unproductive behaviors. Emma, the Director of Residential Construction Technology Products, leads a on…

The Software Process and Measurement Cast 817 features our conversation with Artem Koren, co-founder and Chief Product Officer of Sembly AI. We talk about AI, the role of AI, and the impact of agents on the workplace. Artem Koren grew up in New York City. He graduated from Columbia University with a degree in Computer Science and later attended the…

A funny thing happened on the way to SPaMCAST 816, I had so much fun during our first Summer Camp session I talked Jeremy into letting me share the audio of our discussion on the podcast. We discussed goal conflicts, the first of eight work intake problems, from our book, Mastering Work Intake. If the video is more your style check out the video on…

Earlier this year (JRoss Publishing) co-authored by Jeremy Willets and myself was published. The book focuses on the full pipeline that work follows as it enters and exits your organization, including the different types of work that enter at multiple levels and times. It is a must-read for agile coaches, Scrum Masters, product owners, project and …

This week on the Software Process and Measurement Cast we have a replay of an interview of Jim Benson from 2019. Jim and I focused on prioritization and how prioritization can be a reflection of more deep-seated problems. One of the ideas Jim shares is that processes are the social contract for getting work done. In the foreword of Mastering Work I…

Accountability and responsibility are intertwined. In most businesses, the concepts are intertwined, and when hierarchies are present, layered. In other words, determining who is responsible and accountable is harder than deciding how many layers were in the seven-layer dip several hours after it has been served to a hungry softball team. Let’s use…

In this week’s SPaMCAST we speak with Brad Micklea, Founder & CEO of Jozu. We talk about the professionalization of AI and Machine Learning, the topic of Machine Learning Operations (MLOps), and why agile is integral to getting work done. Brad is the Founder & CEO of Jozu and a project lead for the open-source Kitops.ml project, a toolset designed …

When I published Accountability vs. Responsibility I did not anticipate being drawn back into the discussion of whether committees can be accountable and responsible. Over the last few weeks, I have observed several “product meetings.” In these meetings, consensus decisions are being made about releases, what they will contain, and a marketing appr…

SPaMCAST 810 features our interview with D.J. Eshelman, author of . DJ and I cover a wide range of topics including why one size fits all approaches are a prescription for burnout. We also tackle why everyone should invest in an outside mentor. D.J. Eshelman, author of Just Do THIS - Photo Credit Sarah Goff DJ with over 25 years of IT experience, d…

SPaMCAST 809 features our essay discussing whether accountability and responsibility are ever separated in real life. In a corporate setting, if you are interested in instigating a no-holds-barred debate bring up the topic of the relationship between accountability and responsibility. Get your popcorn ready BEFORE you start the discussion. We will …

SPaMCAST 808 features our discussion with Steven Schkolne. We talk about design thinking and about how design thinking impacts users and user satisfaction. We answer what happens when a design thinker builds a business. Steven Schkolne is a computer scientist, designer, and entrepreneur who’s particularly passionate about the way humans work creati…

SPaMCAST 807 looks at the Nine Core Work Intake Principles from the organization’s middle. Each layer of the organization has an approach to work intake. While the macro outcome is the same for each layer – work is accepted – each has nuances. The simple three-tier view of organization design used in Mastering Work Intake begins with an executive l…

Why write Mastering Work Intake? Because Jeremy Willets and decided maybe things could be different. That just chanting “stop starting and stop finishing” wasn’t enough. Our book provides the reader with ideas, principles, actionable advice, worksheets, and examples to help you tame the chaos of work entry. If you had the world enough and time mayb…

SPaMCAST 805 features our interview with Peter Schroeder. We discuss plane crashes, fatherhood, and the journey from DJ to a technologist and then to a business person. Organizational culture is critical in all organizations, double in distributed environments. Peter discusses how he learned to craft and defend organizational culture. Peter Schroed…

The Nine Core Principles of Work Intake are a key backbone of Mastering Work Intake by Jeremy Willets and Tom Cagley. Teams and organizations need to apply these principles to avoid chaos. In the SPaMCAST 804, we illustrate the application of the Nine Core Principles based on role and organizational hierarchy beginning with the classic Scrum team r…