As VCA Animal Hospitals Chief Medical Officer, Dr. Kerl has been privileged to speak with so many amazing people in the veterinary profession, whether they have newly joined our hospitals or are seasoned professionals. Their contributions to the veterinary industry are the inspiration for this podcast to share stories of hope and encouragement about what it means to be the people who care for pets.
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A Conversation with VCA Canada's Vice President Of Medical Operations: Dr. Daniel Joffe
24:00
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Dr. Kerl is pleased to welcome Dr. Danny Joffe, Vice President of Medical Operations for VCA Canada. Listen in as Dr. Joffe shares his journey in veterinary medicine, from deciding to become a veterinarian in second grade to opening his own practice. He discusses the importance of internships in shaping a veterinarian's career and the value of cont…
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Veterinary Epidemiology: Dr. Anne Kimmerlein
27:14
27:14
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Dr. Kerl is pleased to welcome Dr. Anne Kimmerlein to the podcast. Listen in as Dr. Kimmerlein, a veterinary epidemiologist with VCA Medical Operations, shares her journey in veterinary medicine and her role at VCA. In their conversation, they discuss the importance of the interconnectedness between people and their pets and the growing field of ve…
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From Flying F-18s in the Navy to Securing Disaster Relief Boarding for Displaced Pets: Brian Ruditsky
16:03
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In light of the recent wildfires in Southern California, Dr. Kerl welcomes Brian Ruditsky to the podcast to share about his team's response to the emergent need to find safe places to board pets of owners displaced due to mandatory evacuation orders during the Post Fire. Brian is Regional Operations Director for the Southern California region and d…
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A Conversation with VCA's Chief Client Officer: Martha Smith
24:04
24:04
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On this episode of the VCA Voice Podcast, Dr. Kerl is pleased to welcome Martha Smith, VCA's Chief Client Officer. Since joining VCA in 2014, Martha has led several key growth initiatives, including the development of VCA’s ecommerce strategy and build and launch of our online store and patient portals, the development and rollout of VCA’s recent b…
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A Journey in Veterinary Neurology: Dr. Karen Kline
22:31
22:31
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Dr. Kerl is pleased to welcome her long time friend and colleague, Dr. Karen Kline to the podcast. Dr. Kline has been the Medical Director and associate neurologist at the Veterinary Specialty Center of Seattle and is currently an associate neurologist and past Medical Director at VCA Northwest Veterinary Specialists in Portland, Oregon. Dr. Kline …
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Understanding the Role of VCA's Chief Operating Officer: Aaron Frazier
23:02
23:02
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On this episode of the VCA Voice Podcast, Dr. Kerl is pleased to welcome Aaron Frazier, the Chief Operating Officer of VCA Animal Hospitals. Listen in as he shares his career journey and the importance of collaborating with strong industry partners to improve veterinary healthcare. In their conversation, Aaron emphasizes the need for a healthy part…
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The Joys and Challenges of Veterinary Internships: Dr. Adi Oz and Dr. Negeen Najafi
30:55
30:55
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In this episode of the VCA Voice Podcast, Dr. Adi Oz and Dr. Negeen Najafi discuss their unique journeys in veterinary medicine and their decision to pursue internships. They share their experiences in veterinary school, their interest in different specialties, and the process of finding a small animal rotating internship program. In their conversa…
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Heartworm Awareness, Prevention, and Treatment: Dr. Tom Nelson
16:34
16:34
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April is Heartworm Awareness Month in veterinary medicine and in light of this important issue for pets and pet owners, Dr. Kerl is pleased to welcome Dr. Tom Nelson to the podcast. Dr. Nelson is the hospital director of the VCA Animal Medical Center of Northeast Alabama and has been in private practice for 45 years. Dr. Nelson is also an expert on…
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Behind the Scenes with VCA's Virtual Care Team: Rachel Turner, CVT
26:22
26:22
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In this episode, Dr. Kerl welcomes Rachel Turner, a credentialed veterinary technician and one of the managers of virtual care services for VCA. Rachel shares her journey in veterinary medicine, from starting as a part-time veterinary technician to joining the virtual care team at VCA. She discusses VCA Live Chat, which supports our clients through…
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The Role of a Veterinary Behaviorist: Dr. Lore Haug
25:30
25:30
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Dr. Kerl is pleased to welcome Dr. Lore Haug to the podcast. In their conversation, they chat about Dr. Haug's journey in Veterinary Medicine, what led to her role as an Animal Behavior Specialist, and some helpful insights for new owners of puppies and kittens. Please check out the links below for further information on topics mentioned in the pod…
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An Unusual Rabies Diagnosis and Investigation in an Unlikely Place: Dr. Sharon Mix and Dr. Sydney Stein
28:38
28:38
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Dr. Kerl is pleased to welcome Dr. Sharon Mix and Dr. Sydney Stein to the podcast for an intriguing episode about a rare case of rabies in Nebraska and the public health response that has taken place as a result of this case. Dr. Mix is the Medical Director of VCA Animal Medical Center of Omaha and Dr. Stein is an Epidemic Intelligence Service Offi…
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The Importance of Veterinary Dental Health: Dr. Cindy Koons
31:34
31:34
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Welcome to season three of the VCA Voice Podcast! February is Dental Health Month in Veterinary Medicine and in light of this, Dr. Kerl is delighted to welcome Dr. Cindy Koons. Dr. Koons is a Regional Medical Director for VCA in the Mountain Southwest Group and is passionate about promoting dental health, which contributes to overall patient health…
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Reflections on a 30+ Year Veterinary Career: Dr. Phil Padrid
24:15
24:15
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Listen in as Dr. Kerl welcomes Dr. Phil Padrid, Senior Regional Medical Director for Specialty Hospitals for VCA Animal Hospitals. With the beginning of a new year, it's a great time to reflect on years past and Dr. Padrid has enjoyed a meaningful and fulfilling career that began as a nurse practitioner for human critical care before becoming a vet…
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Innovative Technology Advancements in the Veterinary Industry: Abe Al-Murjan
23:34
23:34
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Dr. Kerl welcomes Ibrahim Abe Al-Murjan, VCA's Vice President of Digital Product. In this fascinating conversation, Abe recounts the start of his career journey within VCA that eventually led to his current role overseeing an incredibly talented team of associates that are leading the way in developing veterinary industry technology that seamlessly…
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The Role of a Regional Medical Director: Dr. Patricia Dettlinger
24:26
24:26
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On this episode of the VCA Voice Podcast, Dr. Kerl welcomes Dr. Patricia Dettlinger. Dr. Dettlinger is the VCA North Atlantic Regional Medical Director and an adjunct professor at Tufts Cummings School of Veterinary Medicine. She has been instrumental in the North Atlantic region's unique partnership with Monty Tech that is helping take care of the…
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Sustainability Practices in the Veterinary Industry: Dr. Diccon Westworth
27:35
27:35
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Please join Dr. Kerl as she welcomes Dr. Diccon Westworth to the podcast. Dr. Westworth is a veterinary neurologist working in private practice in California and is leading efforts in the clinical sustainability domain to facilitate bringing people together and uniting them with a single purpose of fighting the existential problem that threatens us…
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The Fascinating Career of a Veteran in the Veterinary Industry: Jose Limon
22:17
22:17
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Join in the conversation as Dr. Kerl welcomes Jose Limon, a hospital manager for VCA's West Coast region and an army veteran currently in active duty military service. Jose's incredible career journey started with VCA at the West Los Angeles Veterinary Medical Group in 1990 when VCA consisted of only three hospitals. Between 1990 and 1996, Jose was…
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Operational Excellence in Multisite Management: Lorrie Nimsgern
25:09
25:09
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Listen in as Dr. Kerl welcomes Lorrie Nimsgern, Senior Regional Vice President of VCA's Heartland Group. In their conversation, Lorrie shares her exciting journey over her 37 years in veterinary medicine, from her beginnings as a receptionist, experience as a hospital manager, and her role as Regional Operations Director, leading primary care, spec…
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The Role of a Regional Technician Director: Ashley Byrne
23:03
23:03
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In celebration of Vet Tech Week, Dr. Kerl welcomes Ashley Byrne, LVT, CVT and Regional Technician Director for VCA's Northwest/Hawaii Region. In this episode, they discuss Ashley's 20 year long career in Veterinary Medicine and how her role has evolved over time, from her training as a technician, early days of growth with VCA, and her work with th…
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Emergency Room Veterinary Medicine and Internships: Dr. Michele Chin
27:52
27:52
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Listen in as Dr. Kerl chats with Dr. Michele Chin about her fascinating work as a career-long ER Veterinarian and her role as an intern director. For more information on the resources Dr. Chin mentions in the episode, check out the links below: North Hollywood High School Zoo Magnet Center Zoo Magnet Alumni VCA Emergency Animal Hospital and Referra…
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Pioneering the Regional Medical Director Role: Dr. Susan Zobler
24:07
24:07
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Dr. Kerl welcomes Dr. Susan Zobler to the podcast to discuss her work as one of VCA's first RMDs and as an ABVP boarded individual. They also chat about Dr. Zobler's various non-work activities of regular travel and orchid collection, emphasizing the importance of having a life outside of work in our profession both for veterinarians and technician…
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Celebrating Veterinary Technicians: Julie Drinkwater
24:26
24:26
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At VCA, we love to celebrate our veterinary technicians and highlight the valuable work they do within our animal hospitals. On the podcast, Dr. Kerl invites Julie Drinkwater, a Regional Technician Director with VCA to share her personal and professional journey. They discuss the importance of leadership training and support for technician supervis…
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The Secret Lives of CSRs: Michelle Taylor
21:14
21:14
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Join Dr. Kerl in an interview with Michelle Taylor as they discuss the secret lives of customer service representatives within VCA. In their conversation, they chat about the vital role CSRs play in keeping the day to day communication channels of an animal hospital running smoothly. Visit our website: vcavoice.com All episodes produced by dādy cre…
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Cardiology in Veterinary Medicine: Dr. Kristin MacDonald
27:55
27:55
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Dr. Kerl is pleased to welcome to Dr. Kristin MacDonald as they chat about her role as a Clinical Cardiologist at the VCA Animal Care Center of Sonoma County, CA. Dr. MacDonald has served as section editor for Handbook of Small Animal Practice, published a multitude of original research papers, and is coauthor of The Textbook of Feline Cardiology, …
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VCA Charities: Diana Duncan and Kimberly West
29:48
29:48
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This week, Dr. Kerl welcomes two leaders from VCA Charities, a nonprofit organization started by VCA to bring the joy of pet ownership to people by helping pets find and remain in loving homes. Kimberly West is board president and chair of VCA Charities board of directors. She is also Vice President of Corporate Affairs at VCA Animal Hospitals. Dia…
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Celebrating Pride Month and VCA's Diversity Resource Group: Dr. Christy Bell
27:18
27:18
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Dr. Kerl welcomes Christy Bell, DVM, Director of Talent Acquisition and Co-lead of VCA's Pride Diversity Resource Group (DRG). In this episode of the VCA Voice podcast, they chat about Dr. Bell's role with and support of the Pride DRG, her personal and professional experiences in veterinary medicine, and her role leading student recruiting for VCA.…
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Credentialed Veterinary Technician Training and Mentorship: Julie Antonellis
24:46
24:46
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At VCA, we are always innovating and pushing to evolve how care is delivered, expanding access to care for pets and their owners and improving the experience of professionals in the field. Part of this work includes celebrating our Associates that excel in teaching and training others to do the same. On this episode of the VCA Voice, Dr. Kerl inter…
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Navigating Veterinary School: Ashley Lavender
27:57
27:57
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At VCA, we’re caring for the future of veterinary medicine. One important way to stay connected with that future is to hear from students working to become future veterinary professionals. On this episode, Dr. Kerl welcomes veterinary medicine student Ashley Lavender. Ashley’s interest in veterinary medicine was sparked at a young age through her p…
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Innovation in Veterinary Urgent Care: Dr. Kizzy English
23:17
23:17
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Dr. Kerl is pleased to welcome Kizzy English, DVM. Dr. English began her career as a shelter veterinarian, then joined the VCA family at VCA Southeast Area Animal Hospital in Denver and later became Medical Director of VCA Fort Collins. She and her team recently opened VCA Urgent Care-Fort Collins next door to the primary care practice. In addition…
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Innovation in Veterinary Medicine: Garrett Lewis
25:36
25:36
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Dr. Kerl welcomes Garrett Lewis, Chief Operating Officer for VCA Animal Hospitals. In their conversation, Garrett shares his career journey in the world of business that has led to his current position at VCA. They also discuss exciting new innovations within the world of veterinary medicine that benefit patients, clients, and associates. Visit our…
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Veterinary Mentorship for Career-Long Quality Care: Dr. Rocky McKelvey
20:29
20:29
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On this episode of the VCA Voice Podcast, Dr. Kerl welcomes Rocky McKelvey, DVM. In their conversation, they cover everything from mentorship to parasite prevention. Over the past 25 years, Dr. McKelvey has seen tremendous change in not only the veterinary profession, but the perception of VCA and the concept of centralized ownership. He enjo…
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Advancements in Veterinary Oncology: Dr. Zachary Wright
23:56
23:56
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On this episode of the VCA Voice Podcast, Dr. Kerl welcomes Zachary Wright, DVM DACVIM (oncology), Chair of the VCA Pet CancerCare Alliance , Medical Director- VCA Animal Diagnostic Clinic. In their fascinating conversation, Dr. Wright discusses the joys and challenges of working as a Veterinary Oncologist, as well as his journey with VCA. For more…
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Advancements in Veterinary Diagnostic Imaging: Dr. Dennis Keith
24:30
24:30
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Dr. Kerl welcomes Dennis Keith DVM, DACVR. In addition to taking on the role as Regional Director for VCA's Southwest Region, Dr. Keith specializes in radiology, ultrasound, and the development of CT as a clinical useful modality for use within the Veterinary Industry. As an advocate of Hands Free Radiology, Dr. Keith is leading meaningful change t…
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Building a Culture of Veterinary Patient Safety: Dr. Scott Shaw
26:42
26:42
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On this episode of the VCA Voice Podcast, Dr. Kerl welcomes Scott Shaw DVM, DACVECC. Dr. Shaw is a Specialty Regional Medical Director and the Director of Patient Safety for VCA. In their conversation, he details the importance of understanding how patient safety events happen in veterinary hospitals and developing systems to improve the safety of …
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Hands Free Radiology in Veterinary Medicine: Antonia Laoutaris
26:31
26:31
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On this episode of the VCA Voice, Dr. Kerl welcomes Antonia Laoutaris RVT, VTS (Anesthesia/Analgesia). They discuss the benefits of hands free radiology and the possibilities for positive change within the veterinarian industry as well as Antonia's significant role in transitioning numerous facilities to embrace hands free policies, providing onsit…
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Animal and Human Abuse: Dr. Margaret Doyle
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34:33
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*Warning: This episode includes discussions about animal cruelty, human abuse, and neglect. It also contains graphic and disturbing language that may be difficult for some listeners to hear. Listener discretion is advised. In this first episode of Season 2, Dr. Kerl welcomes Dr. Margaret Doyle of VCA Canada. In their conversation, Dr. Doyle sheds l…
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Reflections on a Veterinary Career: Dr. Rich Levine
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29:30
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Dr. Kerl welcomes Dr. Richard Levine, Regional Medical Director for the Mid-Atlantic Region of VCA Animal Hospitals. In this episode, Dr. Levine discusses his personal reflections on a four-decade career and his passion for mentoring that led to the development of a formal, 3-month on-boarding program for new graduates. This program has since becom…
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Reflections on a Veterinary Internship: Dr. Alison Calfee
24:46
24:46
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Dr. Kerl welcomes Dr. Alison Calfee. Dr. Calfee is a 2022 graduate of the University of Georgia College of Veterinary Medicine and is currently completing a small animal rotating internship at VCA River in Chattanooga, Tennessee. In this episode, Dr. Calfee shares her thoughts on the VCA internship program, at the mid-point of her year-long assignm…
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Reflections on Hurricane Ian: Lisa Gillespie
27:22
27:22
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On this episode of the VCA Voice Podcast, Dr. Kerl welcomes Lisa Gillespie. Lisa is the Regional Operations Director (ROD) for the Southeast Region, which includes southwest Florida. On September 28, 2022, Hurricane Ian made landfall in Florida as a Category 4 event with 150 mph winds. It was the first Category 4 hurricane to hit Florida in 18 year…
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Thankful for Veterinary Hospital Managers: Wendy Farley
29:06
29:06
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Dr. Kerl welcomes Wendy Farley, the hospital manager of VCA South Shore Animal Hospital in Weymouth, Massachusetts. In their conversation, Wendy shares perspectives on the hospital manager role at VCA Animal Hospitals, tips on fostering high-performing and supportive teams, and how ideas incubated at the hospital level can have nationwide impact. V…
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Thankful for Social Workers in Veterinary Hospitals: Hannah Johnson
28:08
28:08
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On this episode of the VCA Voice Podcast, Dr. Kerl welcomes Hannah Johnson, LCSW. Hannah is a hospital-based social worker at VCA Aurora Animal Hospital in Illinois. Prior to joining VCA in May 2021, Hannah worked in human hospitals and clinics. In their conversation, Hannah discusses the veterinary social worker pilot program at VCA Animal Hospita…
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Celebrating Credentialed Veterinary Technicians: Carolyn Spivock
28:27
28:27
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Dr. Kerl welcomes Carolyn Spivock, RVT and Director of Veterinary Technician and Assistant Development at VCA Animal Hospitals. In honor of Vet Tech Week, Carolyn shares her efforts to elevate the role of the credentialed veterinary technician within VCA and the industry. They discuss some common misconceptions about the medical work technicians pe…
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Credentialed Veterinary Technicians & Their Critical Role: Jessica Sewell
26:06
26:06
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Veterinary technicians serve a critical role in caring for our pets. In this episode, we discuss how VCA Animal Hospitals is elevating veterinary technicians through learning, development, and leadership opportunities. Listen in as Dr. Kerl hosts Jessica Sewell, BAS CVT LVT LVMT RVT CPhT, and Regional Technician and Assistant Director. Visit our we…
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Careers in Veterinary Medicine: Dr. Silene St. Bernard
28:44
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On this Episode of the VCA Voice Podcast, Dr. Kerl welcomes Dr. Silene St. Bernard. Dr. St. Bernard is a VCA Regional Medical Director for Southern California and a Diplomate of the American College of Veterinary Preventive Medicine. In this interview, we learn about Dr. St. Bernard’s professional journey and interests, her decision to pursue speci…
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Careers in Veterinary Medicine: Dr. Tony Guerino
28:34
28:34
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Dr. Kerl welcomes Dr. Tony Guerino as they discuss his career in veterinary medicine and his amazing ability to stay current in so many areas during his career as a general practice/exotics DVM. They also chat about his role as a regional medical director, and how the Ease of Care initiative is going in the Heartland Group. Visit our website: vcavo…
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Clinical Studies in Veterinary Medicine: Dr. Phil Bergman and Talon McKee
29:10
29:10
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Dr. Kerl welcomes Dr. Phil Bergman and Talon McKee for an overview of VCA’s clinical studies program. Their discussion focuses on how VCA is leading the future of veterinary medicine through research, development, and continuous advancement. Dr. Kerl, Talon, and Dr. Bergman discuss how clinicians are giving back to the industry by sharing their exp…
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The Power of Mentorship: Dr. Heidi Houchen
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Dr. Kerl welcomes Dr. Heidi Houchen, Medical Director at VCA Northwest Veterinary Specialists, to discuss the value of veterinary mentorships – for both the mentor and the mentee. Dr. Houchen is the past president of the Oregon Veterinary Medical Association. She shares her experiences with that organization, how the VMA and VCA are collaborating t…
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Diversity, Equity, and Inclusion: Dr. Timbrala Marshall
34:22
34:22
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Dr. Kerl welcomes Dr. Timbrala Marshall, Director of Veterinary Equity, Inclusion, and Diversity programs, to share how VCA is caring for the future of veterinary medicine by empowering our Associates, candidates, and the next generation of veterinary professionals. Dr. Marshall will discuss her unique work experiences, interactions with remarkable…
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