The official podcast of the Vacation Rental Management Association (VRMA). As the only organization representing the entire spectrum of the vacation rental industry, VRMA has an audience of both vacation rental managers and suppliers, large and small. Join us as we discuss vacation rental management trends, hot topics and association initiatives with the industry’s leading minds.
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The premier news on the vacation rental industry. We talk not only OTAs such as Air BNB, Expedia or Booking.com we discuss strategies, market trends and legislation that concern the short term rental market.
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Pierre-Camille Hamana on Simplifying Software Integration for Hosts
30:24
30:24
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In this episode of the VRMA Arrival podcast, we delve into the journey and insights of Pierre-Camille Hamana, the founder and CEO of Hospitable. Hospitable is a company dedicated to providing software solutions for property managers and hosts in the short-term rental industry. In the episode, Hamana shares his background and journey to founding Hos…
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Season 3 Episode 2 Alex Nigg: AirBnB, Bull Stock or just all BULL?
50:29
50:29
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Send us a text Returning Guest Alex Nigg joins host Steve Milo on covering publicly traded Vacation Rental companies and analyze by the numbers their current trajectories. Can AirBnB continue with their stock high? Will the Sonder & Marriot deal be a new force in the industry to contend with? Will Vacasa's risky debt pay off?…
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Season 3 Episode 1 : The Pricing Puzzle (Guest Melanie Brown)
55:02
55:02
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Send us a text Straight Fire VR Investigates: The Vanishing Act. Where has the middle market gone, and will it come back? When pricing is crucial to a strategy, acknowledging the missing middle is key to putting together the ADR puzzle. We analyze the numbers to understand the forces driving the market and how to best plan for fall 2024 and 2025. W…
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From CDs to Clouds: Avantio’s Tech Evolution in Vacation Rentals
20:04
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In the latest episode of the VRMA Arrival Podcast, VRMA publications editor Alexa Schlosser interviews Tommy Ciaccio, head of business development for Avantio in the US and Canada. Ciaccio shares Avantio’s journey from its beginnings in Spain to its expansion into North American markets, highlighting their focus on innovation and local expertise. A…
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0:13 / 53:24 Season 2 Episode 15 - Special report on SB 280 - Ginger Harrelson, Dennis Goeheid
53:24
53:24
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Send us a text Straight VR in this Emergency Episode discusses Governor Ron Desantis' final decision on SB 280 and what that means for Florida Property Managers. We also take a temperature check of the current marketBy Heather
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Season 2 Episode 14 : The Vacation Rental Royalty Games
58:24
58:24
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Send us a text Welcome to the Straight Fire Summer Games where we pay tribute to those in the Vacation Rental Royalty. A leaner market means only the fittest will survive. Those who have been treading water the past year may be fated to sink in an untimely manner. Joining in the games is a returning guest and expert of Revenue Management the Founde…
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Boom’s AI-Driven Approach to Property Management
15:20
15:20
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In this episode of the VRMA Arrival podcast, Shahar Goldboim, co-founder and CEO of Boom, discusses how Boom is revolutionizing the property management industry through AI integration. He explains that Boom supercharges property management systems (PMS) by providing comprehensive solutions that integrate AI for business analytics and operations man…
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Season 2 Episode 13 : Paying the price of silence (Guests Scott Fasano, Kathleen Fitzpatrick, Amy Hinote)
59:45
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Send us a text Season 2 Episode 13 : Paying the price of silence (Guests Scott Fasano, Kathleen Fitzpatrick, Amy Hinote)By Heather
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Season 2 Episode 12 : The V Files (Guests Andy Morris and Michelle Marquis)
1:07:38
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Send us a text Out in the open! Straight Fire VR speaks with guests about their outspoken opinions on three very important players in the industry: the three V’s, VRMA, Vacasa, and VRBO. Joining us this week in the crossfire are two outspoken industry experts: the Founder of Seattle Vacation Homes, Andy Morris, and the Co-Founder and Chief Revenue …
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Send us a text Straight Fire VR is keeping an eye on the market that is heating up in time for summer. AirBnB’s stock prices have seen a rocket ride this past year and they have taken a bigger bite of the market share. Will it last and what does their high rise mean for the industry? Also, does Expedia need an exit ramp for VRBO? Our experts debate…
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A Special Episode : In Memoriam to Vacasa's stock prices- Guests Drew Ewing and Dan Sawyer
53:54
53:54
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Send us a text Vacasa, a onetime Unicorn in the Vacation Rental industry is now a struggling property management company. With prices as of April 9, 2021 of of over $200 a share to now trading under $6.00, where did it all go wrong? Straight Fire VR performs an autopsy to investigate the cause of death. Our Guests former Vacasa Sales Executive Dan …
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Professionalism, Personalization, and Technology with Jeremy Gall
27:56
27:56
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On this episode of the VRMA Arrival podcast, we welcomed Breezeway CEO Jeremy Gall to discuss the state and challenges of the short-term vacation rental market. Breezeway is an operations and guest experience platform serving clients in the vacation rental market. Gall highlighted the market’s robustness and the challenges property managers face wi…
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Season 2 episode 8 The Ghost Town called VRMA
53:07
53:07
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Send us a text VRMA is the largest Vacation Rental Manager's association in the world. Recent low attendance and leadership shakeups has raised eyebrows in the industry. Our panel guests Scott Leggat and Amber Carpenter do a deep dive to try to uncover what is at the root of recent chaos.By Heather
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Season 2 Episode 8 : Corporate Rader
1:00:12
1:00:12
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Send us a text The firestorm that the vacation world has seen in the last few years may have cleared the forest floor a bit and allowed the surviving players to grow. In this week’s episode, our guests speak about the players that are left on the board and the new moves they may take to raise capital and grow using a leaner and more profitable mode…
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1:10 / 56:31 s2 episode 7 Great Scotts! ( Guests Scott Bunce,Scott Seay, Amber Carpenter)
56:31
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Send us a text Message Received? Answer: MAYBE. Have you noticed your emails falling short lately? Many property managers may have noticed their emails being sent coming up short, and this could be due to new changes over at Google. If undeliverable messages and email kickbacks seem like a real “kick in the business,” it could be that your marketin…
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Season 2 Episode 6 Know Shortcuts Guest Jeff Robertson
1:01:31
1:01:31
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Send us a text If as a property manager you are feeling that the headwinds are quickly turning into a hurricane, you are not alone. Increasing labor prices, lowered ADR and shortened stays require a manager ro become more sophisticated with your marketing and data collection. Straight Fire VR Episode 6 goes in depth with Jeff Robertson and Co Found…
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Common Mistakes Property Managers Make with PMS Systems
21:48
21:48
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In this episode of the VRMA Arrival podcast, VRMA editor Alexa Schlosser interviews Dave Payette, the founder of 365Villas, discussing his journey in founding the company and the influence of his background in technology. Payette shares his experience transitioning from the tech industry to the vacation rental sector and the challenges he faced as …
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Season 2 Episode 5 The Women Breaking the sound of silence
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Send us a text Women make up 70% of the vacation rental industry workforce but hold only a fraction of leadership roles. In this episode we speak with two female business owners about the landscape of the changing industry and technology challenges. We also touch upon recent domestic violence claims in the industry and how speaking up and standing …
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Season 2 Episode 4 House of STRs (Guests Tiffany Edwards, Ben Edwards)
54:55
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Send us a text SPECIAL ALERT EPISODE! An urgent CALL TO ACTION is needed. Our latest Straight Fire VR episode outlines Florida SB 280 which passed the house and now threatens the industry if Governor De Santis signs it. Our fellow vacation rental owners and industry experts, Tiffany Edwards and Ben Edwards talk about the lobbying efforts being made…
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Season 2 Episode 3 : Getting the Drop on Pricing with Guest Jason Sprenkle
53:06
53:06
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Send us a text Spring may be the time of the year that the weather finally thaws winter's stronghold on the ground. This spring, as the weather gently warms across America it is also the time we are seeing bookings start to increase. The cooler markets of the last two years may be seeing a warming up as ADR drops. Property manager are looking close…
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Season 2 Episode 2: Team Pink and the Pink Slip with Guest Michelle Marquis
56:23
56:23
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Send us a text Season 2 Episode 2: Team Pink and the Pink Slip examines the recent layoffs industry wide. From #Vacasa, #Expedia, #Sonders and #Frontdesk have rattled the industry. Returning Guest Michelle Marquis discusses with Host Steve Milo what is rooted in these layoffs and what it means for the industry in 2024. First quarter of 2024 may alm…
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Season 2 Ep 1 Cracking the Bro Code Silence
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55:35
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Send us a text Straight Fire VR is back and no topic is safe from our sights. It is 2024 and we are ready to take score. In our sights this week we will be looking at women on the rise to powerful positions in the industry, decoding Airbnb “Hot Air” reports. We will also be taking a serious look at what the moral and ethical responsibilities for a …
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In this VRMA Arrival podcast episode, Sage Nathan of Minoan discusses the concept of systematizing furnishing in the context of short-term vacation rental businesses. Minoan is a tech platform that aims to streamline the furnishing process for vacation rental owners and operators. Sage emphasizes the challenges in the industry, such as using outdat…
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Estate Planning for Vacation Rental Owners
20:36
20:36
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Kevin Vozar, the senior director of business development andowner relations at Cabins for You, discusses the importance of estate planning for short-term vacation rental owners in this episode of the podcast. He shares his journey into the short-term rental market after a career in financial services and emphasizes the necessity of estate planning,…
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Episode 20 : Failure to Plan is a Plan to FAIL (Guest Michelle Marquis and Amber Carpenter)
51:51
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Send us a text 🗓 As we wrap up 2023 and look to plan for 2024, and beyond for some of us. As the man who is best known for both the lightening rod ⚡ and the 💵 $100 USD note Benjamin Franklin put it best, " If you fail to plan, you are planning to fail." Our latest Episode of Straight Fire VR covers the latest Women's Summit, DARM and our 2024 predi…
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Inside KEY.co’s Capital One Venture X Partnership
20:10
20:10
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Kim Lalande from KEY.co discussed significant updates sincetheir last conversation. The company has experienced substantial growth, expanding its curated home inventory from 700 to over 3,000 properties, aiming to hit 4,000 by year-end. A major announcement was their partnership with Capital One Venture X program, targeting high-end spenders with c…
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Episode 19 Here LIES the Truth IN Toxic Positivity
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43:57
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Send us a text 🤔 Can we be frank? 💻 Social Media is a great place to get the word out, however it can be MORE conducive to toxic positivity than actual constructive critical discourse. 🍭 Sugarcoating potential threats, hyping up systemic inadequacies, and flat out omitting any industry criticism is a recipe for failure. 😭 Blunt honesty may sting; h…
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Episode 18 : In for the Penny Pinch in for the Pound (Graham Donoghue & Paul Smith)
59:56
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Send us a text Going into 2024 , looking at every dollar is more important than ever. Conversion rates depend on strategic placement of money early on. The "Spray and Pray spending " may have gotten 100% occupancy during the pandemic highs is no longer a viable strategy in today's market. Experts Graham Donoghue, Paul Smith and Steve Milo speak abo…
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Episode 17 : Replicating Success ( Chad Blankenship and Andrew Kitchell)
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Send us a text Mistakes, missteps and common pitfalls can cause major cash flow problems and even lead up to shutting your doors down, but simply avoiding problems are not enough to keep your business going strong. Building a successful business means having a support team that not only can avoid mishaps, but can be trained to manage equally well a…
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Ashley Ching, the founder and CEO of Inhaven, discussed herprofessional procurement solution for the vacation rental industry in an interview for the VRMA Arrival podcast. Inhaven helps vacation rental owners and property managers standardize the products in their homes and maintain those standards through a tool called Inhaven Keep. Ching shared h…
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Episode 16: Doug Kennedy ( K.P. Eye on the Business)
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Send us a text Hospitality IS at the root of the vacation rental industry. Doug Kennedy a trainer and fixture for over 30 years in both the hotel and vacation rental space will delve into key elements of hospitality. Keeping an eye on your business is key to survival and spotting trends within our own organization can help you keep you and your tea…
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Episode 15 : As Cold as ICE ( Guests Scott Fasano and Adam Norko)
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Send us a text Steve Milo speaks with fellow podcasters Scott Fasano and Adam Norko of the Art of Hospitality Podcast. 🎯 Steve Milo and guests take aim at the topics of #Vacasa 3rd quarter results, #Airbnb vs. #bookingcom, #VRMA, #Marriott and the Franchise Model. Also in this episodes sights are Scott Breon Doug Brindley, Graham Donoghue and Henri…
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Episode 14: WE GOT YOUR charge BACK! ( Guests Matt Golis Amber Carpenter and Ryan Bailey)
45:34
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Send us a text The vacation rental industry has seen capital flooding into the market. With this growth comes growing pains like chargebacks, fraud, and cancelations as well as policy changes at OTAs like VRBO, Airbnb and even google listings. In this episode, we sat down with Vacation Rental technology specialist and Professor Amber Carpenter and …
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Episode 13 : Kill the BILL or be OUTLAWED
28:35
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Send us a text Unfavorable laws throughout the United States are being purposed to limit, ban and hamper short term rentals. Rather than just reacting to legislation that threaten the livelihood of those in the vacation rental business, many local groups are organizing to help prevent the spread of such laws. Listen as Steve Milo, Miriam Ramsey and…
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Send us a text Steve Milo speaks with Lino Maldonado about riding the tides of change in the short term rental industries. Trends that ebb and flow as well as emerging opportunities in the industry. When uncertainty can cause unease, it can also create opportunities.By Heather
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In this episode of the podcast, Will Parry, CEO and co-founder of ALTIDO, discusses various aspects of his company. ALTIDO is a hospitality-focused property management company operating in Western Europe, including the U.K., Portugal, Italy, Spain, and France.
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Episode 11 - Back to Reality, 2008? (Guests Michelle Marquis and Jeff Robertson)
47:27
47:27
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Send us a text Steve Milo and Miriam Ramsey speak with Guests, Michelle Marquis and Jeff Robertson about how the easy money of the Pandemic years are now over and what needs to happen to survive in a market that has returned to "Normal".By Heather
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Send us a text The conclusion to Chef of Industry Steve Milo's buffet of topics. We speak about many companies in the vacation rental space and analyze their business model.By Heather
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Season 1 Episode 9: Appetite for DESTRUCTION
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Send us a text We sink our teeth into the latest topics facing the industry. We talk Marriot Homes and Villas, AirBnB and Vacasa. Steve Milo dishes with Amy Hinote and Amber Carpenter.By Heather
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Send us a text Episode 8 : The Price is DOWN! We speak with Jason Sprenkle CEO of Key Data about how more supply and lower consumer demand create reduced average daily rates. #VacationRentals #Airbnb #Vrbo #Expedia #Bookingcom #KeyDataBy Heather
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Advocating for the Future of Vacation Rentals with David Krauss
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In this episode, David Krauss, the co-founder and CEO of Rent Responsibly, discusses the role of his organization in the vacation rental industry. Rent Responsibly is a community building and education platform focused on advocacy support and community building within the short-term vacation rental industry. Krauss talks about his journey into advo…
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Season 1 Episode 7: Slicing up the OTA Market
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Send us a text On Line Travel agents such as Expedia, Booking.COM and Air B NB are growing and working on acquiring inventory, expanding reach through new technology ventures and making strategic acquisitions. No matter how you slice it, the market share for the alternative housing market is getting competitive and gaining outside interests. This w…
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Send us a text Part 2 of 2 takes a closer look at Vacasa stock to see if now is the time to buy or just say BYE!Seth Borko and Steve Milo debate and discuss what your next move should be.By Heather
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Send us a text We speak with Regional Direct for Hawaii, Texas and New Mexico Melissa Prewitt and Reservations Manager Jeff Malafu. We see what tourism looks like in Maui with those who are currently working in that area.By Heather
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Straight Fire Vacation Rental : Season 1 Episode 1 (AirBnB Guest from hell)
35:32
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Send us a text This BRAND NEW podcast about the Vacation Rental world, pulls the curtain back on the on the REALITY of the business. In an industry where homeowners entrust their valuable properties to us and guests rely on us to create memorable vacation experiences, real talk becomes a fundamental aspect of our business. Real talk means being for…
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Episode 3 part 3of 3 : The conclusion of Funding the fight!
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18:51
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Send us a text In this installment, we will see what happens when you DO and DO NOT prune relationships in the legislative wing of the government. Steve Milo continues the discussion about the challenges about the vacation rental business as it relates to government overreach. See what happens when Steve Milo and Tiffany Edwards secure a private au…
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Episode 3 part 2 of 3 : FUNDING THE FIGHT
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Send us a text This week Steve and Miriam speak with vacation rental insiders & advocates Tiffany Edwards and Jeannie Dailey. Part one covers the cost that owners pay when a markets looses heat and as a result get burned. In the high steaks of property management, companies that loose sight of the target become riddled with problems. #vacationrenta…
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Episode 2 :( Vacasa, Buy or Bye?) Part 1
1:08:21
1:08:21
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Send us a text This week Steve and Miriam speak with vacation rental insiders & advocates Tiffany Edwards and Jeannie Dailey. Part one covers the cost that owners pay when a markets looses heat and as a result get burned. In the high steaks of property management, companies that loose sight of the target become riddled with problems. #vacationrenta…
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Season 1 Episode 3 part 1 of 3 - Churn baby churn! Vacasa Inferno
19:20
19:20
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Send us a text This week Steve and Miriam speak with vacation rental insiders & advocates Tiffany Edwards and Jeannie Dailey. Part one covers the cost that owners pay when a markets looses heat and as a result get burned. In the high steaks of property management, companies that loose sight of the target become riddled with problems. #vacationrenta…
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Straight Fire Episode 5 Air B N B rising or falling ?
30:47
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Send us a text We discuss with CEO and Founder of Properly Inc Alex Nigg the sky rocketing stock of Air B N B . Can this San Francisco company maintain their high or are they set to have their BUBBLE burst?By Heather
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