Best We Speak Dispatch Podcasts (2024)

1
Arthur Talking Teamwork 24:14

9d ago24:14

24:14

Happy National Telecommunications Week – we certainly hope you’re honoring all of those professionals working behind the headset.Today’s episode is all about teamwork and we’re joined by Arthur the National Sales Manager for our sponsor Watson Consoles. He talks about some great ideas to build strong teams and offered some awesome reading suggestio…

1
Dispatch Week 2024!!!! 3:22

13d ago3:22

3:22

Happy National Public Safety Telecommunicators Week!Celebrate 2024 NTW with a FREE (yes, that's FREE) gift from our sponsor Watson Consoles.Watson Consoles has created a brand new 2024 Telecommunicator Badge!To claim yours visit: www.watsonconsoles.com/badge@followersWatson ConsolesWe Speak Dispatch

1
Watson Consoles -- Arthur National Sales Manager 18:03

13d ago18:03

18:03

On today’s episode we’re joined by Arthur, the National Sales Manager for our sponsor Watson Consoles. He recently did a sit-along at a local Communications Center and came away with definite appreciation for the hard work Dispatchers do every day. He’s been supporting those in public safety for many years and has some really great ideas. Although …

1
Taking Responsibility 17:35

13d ago17:35

17:35

On today’s episode we’re talking responsibility. We all have a certain responsibility when it comes to work, family, life, and we love these quotes:Personal responsibility is best described as how one acts when no one is watching.With Great power, comes great responsibility.What about you, do you have a favorite saying relating to responsibility?Ou…

1
Maintaining Staffing and Morale in the 911 Center 20:19

1M ago20:19

20:19

Today’s episode features our special guest, Keri a Comm. Center Manager in Florida – we taught some classes for their agency and found it to be fully staffed, and everyone had such a great morale. So, we had to have her on to tell us how? She is willing to help and offer some advice and guidance if you’re working with short staffing and morale issu…

1
Mental Health Awareness in the 911 Center 20:12

1M ago20:12

20:12

Today’s episode features our special guest, Christie, who is talking about mental health awareness in the Communications Center. She has some very interesting and important information about her agency who is obviously very supportive and committed to helping with mental health issues. Our latest stats show we’re rapidly approaching 30,000 podcast …

1
911 Dispatching with ADHD 20:04

1M ago20:04

20:04

Today’s episode features Jeremie who contacted us to discuss dispatching with ADHD. His story is inspiring and clearly unique as he worked through ADHD and developed a truly fascinating story along with some great experiences. We know many people in the public safety world who not only work through some obstacles but continue to flourish. What abou…

1
Watson Consoles (Quint) Discusses 911 Staffing 19:25

1M ago19:25

19:25

Today’s episode features our sponsor Watson Consoles - Quint who has us discussing the on-going issue of staffing in a Communications Center. Many of your favorite WSD Crew has travelled around the country visiting dispatchers in many states, and it’s a rarity to find one that is fully staffed. This topic impacts many of us in the public safety bus…

1
Free 911 Training Offered to Dispatchers 25:50

3M ago25:50

25:50

Today’s episode features two special guests from Indiana, Laurel & Vicky, here to discuss how the state provides FREE training to dispatchers and they even provide lunch. We had the opportunity to train throughout the state and wanted them to share how they make that critical training FREE for all dispatchers. We also got to learn a secret – do you…

1
Emotional Support Skunk in 911 17:14

3M ago17:14

17:14

Does your agency have an emotional support animal? We’d like you to meet “42-PU” the emotional support skunk from Knox County 911 in Indiana. Heather is our special guest, with Nugget so listen to their story.

1
How we safeguard vulnerable people in our service 26:36

3M ago26:36

26:36

In the final episode of the season 2 of the RTB (Return to Base) podcast series, we talk to Nichola Howard, named lead professional for safeguarding children at NEAS talks about how we safeguard vulnerable people in our service with the support of all of our teams. A paediatric nurse and health visitor by background, Nichola explains what her team …

1
The role of mentoring within the ambulance service 26:21

4M ago26:21

26:21

Mentoring is a crucial part of paramedicine, ensuring the next generation of paramedics have the confidence and skills required to care for patients across the North East. In this episode, paramedic mentors Stephen Hackles and Stephen Greenwood discuss the role of mentoring within the ambulance service. As well as defining the role, they talk about…

1
How we support health inequalities across the North East 19:11

4M ago19:11

19:11

In this episode of RTB (Return to Base), Frazer Gregory, EOC team leader at NEAS talks to Kavita Chawla, speciality registrar in public health about her placement role in the North East Ambulance Service and is the first registrar in the North East to be based within the ambulance service. This episode highlights one of the starkest inequalities in…

1
How Patient Transport Service supports the North East 24:32

4M ago24:32

24:32

In this week’s episode of the RTB (Return To Base) podcast, Emergency Operations Centre Trainer Ria Killmister-Dawson speaks to Andy Williams, South Division Patient Transport Operational Manager about the vital service our Patient Transport Service (PTS) provides to NEAS and the wider healthcare system. This episode highlights how our service isn'…

1
GIFT BASKET WINNER 5:42

4M ago5:42

5:42

Thanks to our friends and sponsors at Watson Consoles for helping us put together an Awesome gift-basket for our giveaway - today you get to meet our winner Laura from Iowa.Thank you to all of those who entered the contest!Happiest Holidays to Everyone!

1
We Speak Dispatch SECRET SANTA!!! 26:18

4M ago26:18

26:18

Are you ready to enjoy our annual secret Santa gift exchange? We hope everyone has a Merry Christmas and Happy New Year!We Speak Dispatch has lots of fun stuff ahead for 2024!

1
Watson Consoles -- Hot Topics in 911 With Quint 20:02

4M ago20:02

20:02

Today’s episode features a special guest, Quint from Watson Consoles – he has some awesome topics for us; retention, staffing issues, and coping with new technologies. Each one of these topics can be a separate episode (ps: they will), so listen in as we discuss several issues you may’ve experienced or are currently experiencing. We want to hear fr…

1
A.I. -- 911 Friend or Foe? 19:21

4M ago19:21

19:21

“AI is likely to be either the best or worst thing to happen to humanity.” ~Stephen HawkingToday’s episode discusses machine learning (ML) & artificial intelligence (AI) which has become increasingly prominent in Communications Centers. Despite some pushbacks, it has already become an essential part of our daily lives. We are right, however, to slo…

1
Dispatch: the air traffic control of our region’s NHS 28:34

4M ago28:34

28:34

Dispatching ambulances is like a game of chess. In episode two of the RTB podcast, Emergency Operations Centre trainer Ria Killmister-Dawson speaks to dispatch manager Andy Bell about how each member of the dispatch team at North East Ambulance Service moves resources around the region to reach those in need. If you'd like to get in touch about any…

1
Dealing with trauma in the ambulance service 32:21

5M ago32:21

32:21

In the first episode of our second series of RTB, Patient Transport Service operations manager Amy Rosindale speaks to Helen Morris, an experienced paramedic now working as a senior clinical advisor and one of nearly 50 Trauma Risk Management (TRiM) practitioners supporting NEAS colleagues in dealing with traumatic incidents. In their chat, Helen e…

1
911 Exit Interviews with Current Employees? 20:05

6M ago20:05

20:05

We recently found today’s topic on Facebook, the article said it’s too late to ask someone who already quit – why. The exit interview is too little too late, we need to find out before they leave what is going on with them. Retention problems impacts most communications centers around the country, so let’s talk about finding out problems before its…

1
911 -- Is Your Center Clean or DIRTY 18:15

6M ago18:15

18:15

Today your favorite WSD hosts are talking dirty – well, not that kind of dirty, but working in a Center that has issues with cleanliness, hygiene, sticky keyboards, etc…I’m sure all of us have had to work in these conditions, but how do we instill personal responsibility in our peers, that if they spill something – clean it up, if they have dirty d…

1
Fire Dispatch Staffing 22:52

6M ago22:52

22:52

Our guest today contacted us directly and wanted to share how her and her team at fire dispatch have apparently figured out how to hire, retain and train successfully to achieve full staffing. They are definitely one of the few agencies that can say they are fully staffed, and their unique training methods are working.What about your agency? Do you…

1
Switching Careers from 911 18:32

8M ago18:32

18:32

Have you considered a career change even though you have a good job, you’ve been promoted, feel you are really making a difference, bills are getting paid? But inside you may be feeling unfulfilled, maybe you’re not enjoying your current career choice, do you feel like you are living up to your full potential? But you don’t have a clue or the nerve…

1
Understanding traumatic cardiac arrest 20:20

9M ago20:20

20:20

Jason O'Connell, clinical education officer at NEAS, speaks to specialist paramedic Luke Morrison about traumatic cardiac arrest. In their chat, Luke explains the difference between a traumatic cardiac arrest and a regular one, what his advice would be for crews dealing with this type of situation, and how he sees the specialist paramedic role expa…

1
Ricardo Martinez -- Within the Trenches #IAM911 44:03

9M ago44:03

44:03

Today's very special episode features our good friend Ricardo from Within the Trenches (#IAM911) talking about his new book (www.liinks.co/wttpodcast). This fascinating book is filled with moving stories about the world of 9-1-1 Dispatchers. The accounts detail what dispatchers go through, the calls they take, and the stress of the job. If you have…

1
Promoting From Within Your 911 Center 17:29

9M ago17:29

17:29

Today's episode features a special guest talking about the challenges and issues by promoting from within or being hired in as the new supervisor. With our podcast plays are passing 25,000 in over 45 countries we're not sure what you're listening to, but maybe you should be tuning into ours!! Every episode is about 15 minutes, which is perfect for …

1
I'm A New 911 Supervisor-- Now What? 16:26

9M ago16:26

16:26

Are you a new supervisor or maybe considering a promotion? We’re talking about that today along with our special guest who recently became a supervisor. Everyone that’s promoted faces the usual issues, whether its staffing, personnel issues, etc.…. Join us as we discuss the trials, tribulations, and challenges of supervision. Are you experiencing t…

1
Behind the scenes in call taking 30:57

9M ago30:57

30:57

Jason O'Connell, clinical education officer at NEAS, talks about call taking with Emergency Operations Centre trainer Ria Killmister-Dawson. In their conversation, Ria tells Jason about the work that goes on behind the scenes to ensure callers get the right support, including training and feedback. If you'd like to get in touch about anything you'v…

1
The importance of speaking up 22:11

9M ago22:11

22:11

Paramedic apprentice James Atkinson talks to Jess Boon, a Freedom to Speak Up Guardian at NEAS, all about the work that she and her team does to encourage staff to feel able to give feedback about anything that affects them at work. In their conversation, Jess talks about the lessons that have been learned from the past in this area, and what she a…

1
Looking after our mental health 22:07

10M ago22:07

22:07

Paramedic Mark Selling speaks to Staff Psychological Wellbeing Advisor, Andy Walton, about the importance of looking after our mental health. In their conversation, Andy talks about the occupational health support available to NEAS staff, including services like TRIM and Talking Therapies, and about NEAS's own Mental Maintenance project. If you'd l…

1
The complexities of patient transport 25:27

10M ago25:27

25:27

Paramedic Mark Selling speaks to Amy Rosindale, Scheduled Care Operations Manager for the North Division, about the way patient transport has evolved over recent years, the difference it makes to patients, how different parts of the service work together with partners to support patients with complex moving and handling situations, and how the serv…

1
The future of paramedicine 27:02

10M ago27:02

27:02

Paramedic apprentice James Atkinson talks to NEAS's Director of Paramedicine, Andrew Hodge, about the future of paramedicine. In their conversation, Andy tells James how he came to take on this new role, how things have changed during his two decades in the ambulance service, and how he sees paramedicine evolving over the coming years. If you'd lik…

1
Trailer 1:12

10M ago1:12

1:12

RTB (Return To Base) is a podcast from North East Ambulance Service. In each episode, NEAS team members James Atkinson, Jason O'Connell or Mark Selling speak to expert colleagues to try and answer some of the big questions staff members have about working in the ambulance service, from day-to-day issues like mental health and the importance of spea…

1
Watson Consoles Survey 22:37

10M ago22:37

22:37

Today’s episode features our sponsor Watson Consoles talking about the future of workstations. They have a survey going to see what you’d like to see in a future console – let your voice be heard! Share the survey! Don’t forget to like our Facebook & Instagram pages and subscribe to our YouTube page for our latest videos. We’re on just about every …

1
Zero Suicide Kit 22:05

10M ago22:05

22:05

Have you ever heard of a “Zero Suicide Kit”? Our special guest on today’s episode will be discussing what it is and how it will help so many. Dawn has been a friend of ours for quite a while, and she came up with this very unique kit that will become a great help to so many.You really need to watch or listen to this very special episode and share i…

1
Support Systems in 911 16:54

10M ago16:54

16:54

Welcome to Season 4 - Episode 2We’ve recorded over 3 years' worth of outstanding episodes and had so many awesome guests, so as we start season 4 – we have a new sponsor from our friends at Watson Consoles, who are planning some great events with us in the future - it's gonna be great!This episode features a couple we met while attending a conferen…

1
Hashtag BuddyCheck -- SEASON 4 IS HERE! 22:50

11M ago22:50

22:50

We have recorded over 3 years' worth of outstanding episodes and had so many awesome guests, so as we start season 4 - we have a new sponsor from our friends at Watson Consoles, who are planning some great events with us in the future - it's gonna be great! We met this week's guest at a FOP event in Nashville and thought his non-profit endeavor is …

1
Watson Consoles -- 911 Furniture Discussion 21:29

1y ago21:29

21:29

This episode features our latest sponsor - Watson Consoles - we're talking the latest in Communications Center furniture and what's on the horizon as far as technology, ergonomics and what they offer.They have a Special FREE Thank You gift for 911 Dispatchers, simply visit watsonconsoles.com/badge or scan the QR code. It's a limited edition and onl…

1
Dispatch Week 2023 and New Sponsor 19:02

1y ago19:02

19:02

Exciting news today – we’re so happy to announce that we have a new We Speak Dispatch sponsor, “Watson Consoles”. They have a Special Thank You for 2023 National Telecommunications Week - a free collectible badge! Visit watsonconsoles.com/badge Available through June 4th, 2023 Today’s fun episode is our salute to NPSTW (Dispatch Week) – we have som…

1
911 Employees Set to Retire -- What Does Your Agency Do? 25:47

1y ago25:47

25:47

Are you coming up on retirement, or have you been thinking about it – this episode is all about retirement, succession planning and the importance of being ready to retire when the time comes. We have a special guest joining us today to share his advice. Don’t forget to like our Facebook & Instagram pages and subscribe to our YouTube page for our l…

1
New Employee In Dispatch? 20:08

1y ago20:08

20:08

We’ve had today’s episode ready to go for a while, and today is the day, we were contacted by Derek several months ago to discuss being the new guy in dispatch. We had such a fun time and hopefully he was able to gain some valuable insight from the 80+ years of experience on the panel. Don’t forget to like our Facebook & Instagram pages and subscri…

1
911 Young Professionals 17:20

1+ y ago17:20

17:20

Hey Young Professionals! Today’s awesome episode features Toby who is a member of the Young Professionals association and discusses what it does and how you can join. We definitely had some fun with him during the episode – enjoy! Let us know what you think, leave us a comment or question. Please tell your friends about We Speak Dispatch – we have …

1
Active Shooter Response 24:08

1+ y ago24:08

24:08

Welcome to 2023 – we have a few of our We Speak Dispatch episodes that haven’t been posted due to the holiday season. So, today’s awesome episode is talking about Active Shooters and how dispatch plays a key role in communications. Our special guest, Heath gives us a first-hand account of the Greenwood Park Mall shooting from July 2022. He provides…

1
Gift Exchange with We Speak Dispatch 19:28

1+ y ago19:28

19:28

This is our traditional holiday gift exchange - we have such a fun time secretly sending our WSD Crew gifts and then guessing who sent them!! Make sure you are spreading cheer in your 911 center this year-- watch this episode to see how fun a secret gift exchange can be. This past year has been absolutely GREAT, and our program is getting better al…

1
Christmas With Ricardo 10:47

1+ y ago10:47

10:47

Merry Christmas & Happy Holidays from your friends at We Speak Dispatch! On this short bonus episode we are joined by Ricardo from Within the Trenches to wish everyone a Merry Christmas! We've had another GREAT year and passing 20,000 podcast plays - we appreciate all of our past guests! We have so much more in the next few months - stay tuned for …

1
2022 SHOWCO Holiday Cheer Winner 18:53

1+ y ago18:53

18:53

Doug and Jill with Showalter and Company are a huge part of We Speak Dispatch. This episode features the winners from the Showalter and Company Holiday Cheer contest and several of the We Speak Dispatch panelists. Join Showalter and Company and some members from the We Speak Dispatch crew as we speak to the winner Laura & Leah who nominated her for…

1
Personal Impacts of the Uvalde Tragedy 23:27

1+ y ago23:27

23:27

Our newest episode features a Texas dispatcher who has a very personal connection to the Uvalde, TX shooting tragedy. She grew up Uvalde, attended the school involved and still has local friends and family members in the town. Take a listen and you may just learn a thing or two. Give us 15 minutes & we'll get you talking! Find us on your favorite p…

1
Reptiles and Friends 20:32

1+ y ago20:32

20:32

Enjoy our latest episode, we have a special guest who is not only a 9-1-1 Professional, but she is also a published author. Her children’s book brings together two of her passions, 9-1-1 and her love of reptiles. This episode was so fun, and so unique, take a listen and you may just learn a thing or two! Theresa’s contact information: scaleyaddicti…

1
Halloween Dispatch Protocols 17:47

1+ y ago17:47

17:47

Happy Halloween! Today’s special episode features our friend Kevin who came up with some awesome Halloween-based Dispatch protocols to handle everything from Vampires to Zombies. We hope you enjoy this fun episode and please leave us a comment on your plans for the holiday? Does your Center allow you to dress up or decorate – let’s see - tag a pic …

Podcasts Worth a Listen

We Speak Dispatch Podcasts

Podcasts Worth a Listen

Quick Reference Guide