show episodes
 
The Hegelian Friendship Simulator is a podcast about truths - some objective, some subjective, all 100% buckwild. Each episode, hosts Mik and Verge scour two new Wikipedia articles and the respective WikiHoles they lead down in a valiant but futile attempt to (*reverb*) UNDERSTAND THE UNIVERSE. - Follow us on Twitter - @HegelsFriendSim - - Email us at hegelianfriendsimulator@gmail.com -
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Overdue Advice is the podcast about cash flow strategies to grow your business. Each episode covers an aspect of credit management and accounts receivable. "Legal Collections (and How to Avoid Going to Court)," "Debt Doesn't Die: Estate Collections," and "How Professional Collectors Recover More," are just a few areas covered with rare industry insights. There's no show like it! Host Bryn Griffiths talks with guests including published authors, veteran collectors, accounts receivable trainer ...
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show series
 
Host Bryn Griffiths is joined by Mark Daprato, a board member of the Receivables Management Association of Canada and the organizer of its upcoming National Conference on Nov 14. This year's conference has a bold and thought-provoking theme: "Weathering Disruption in the Financial Services Industry." Mark shares insights into the conference's focus…
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Delve into the world of estate administration in the digital age with our guest, Ari Brojde, CEO of Estateably. Host Bryn Griffiths uncovers the secrets behind efficiently managing debts, distributing assets, and handling the ever-evolving landscape of managing and closing estates. Ari shares his journey, from recognizing industry pain points to cr…
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Small Claims Court just became bigger, at least in one jurisdiction. In the Canadian province of Alberta, the limit for civil litigation in the Provincial Court system has recently doubled from CAD $50,000 to $100,000. This means Albertans and agents like MetCredit can go to court without a lawyer in the province to collect much larger debts, benef…
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The Credit and Receivables Management Industry is a complex one. Yet for ages, there was no standardized training or certification for credit professionals. David Hopkyns, ACI, has helped change that in his work as National Director for the Prairies of the Credit Institute of Canada, which today has nearly 2,000 members across the country. The CIC …
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When debt piles up and becomes unmanageable, what can you do? More people than ever are turning to consumer proposals and even bankruptcy as a way out. The promises you hear in advertisements sound liberating—but is there another side to taking drastic measures? Rhonda Fox-Miles, a licensed bankruptcy trustee since 1999 and Registered Social worker…
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The Receivables Management world is a magnifier of business challenges. Whenever the economy becomes difficult, the credit world is in for a ride. MetCredit's central region business development manager George Preece is a credit industry veteran who co-founded the Receivable Management Institute (RMA) more than a decade ago. He joins host Bryn Grif…
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If you’re like most people, you seldom answer phone calls from anyone you don’t recognize. And for good reason. A universal surge in spam calls and fraudulent players (usually spoofing outgoing numbers) has tarnished our trust in conventional caller IDs. For a telephone-centric company like MetCredit, this behavioural change has been a huge challen…
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Working in the credit industry is an opportunity to make an impact on businesses, individuals and the economy itself. But how do you stay fresh, inspired and on top of your game? Host Bryn Griffiths joins Credit Institute of Canada General Manager Nawshad Khadaroo to talk about how being part of an engaged community provides learning, education and…
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Dun & Bradstreet has evolved a lot in its 173-year history. Now the world's largest trade payment database with over 360 million lines of global trade, it is known by most business people as a risk company for credit reporting. As D&B's director of data acquisitions, Stephanie Flierjans has spent most of her 35-year career with the company. In this…
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A lot of things keep CEOs up at night, from HR and supply chain issues to operational challenges and cash flow. But most often it's cash flow. Host Bryn Griffiths is joined by Martin Hunter, managing partner of URGEO, a company specializing in helping CEOs achieve operational excellence, to discuss why accounts receivable are such a challenge—and h…
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Ever thought of a job in collections? Many successful collectors never did, and now can’t imagine themselves in any other career. Author and trainer Tim Paulsen returns to Overdue Advice to share advice for accounts receivable management teams and collectors—and shines light on the life-changing magic of working in collections.…
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When a customer decides not to pay your invoice, what do you do? Should you sue, or take the file to your collection agency? It's not always an easy question, and one that lawyer Howard "Howie" J. Sniderman has helped business leaders answer for decades. After listening to this episode, you'll be equipped to make the decision for yourself! Learn ho…
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What happens when you send an account to collections? What will the collection agency do—and what won't they? What kind of businesses are best suited to use a collection agency? MetCredit VP Business Development and industry veteran David Hopkyns joins host Bryn Griffiths to open the Overdue Advice mailbag and answers these and other questions list…
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It's been an incredibly tough two years. At MetCredit, we've always been a people business. In recent years, with competitors outsourcing their call centres overseas, we've taken pride in having real people working from our offices. So the work-from-home orders of COVID-19 threatened our very existence. Many of our contracts with banks, telcos and …
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When does a job become more then a 9-to-5 but something that transforms people's lives? Host Bryn Griffiths talks with MetCredit Collection Manager Quinn Yule and Human Resources & Quality Assurance Manager Greg Hunka about their careers with the company, and how it has changed their lives but the lives of many of those with whom they've worked, in…
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After two years of uncertainty and surprises, what’s next—and how can Canadian businesses plan and grow in such crazy times? MetCredit is a member of more than 50 Chambers of Commerce across Canada, and we love to make use of this great resource. In this episode, host Bryn Griffiths talks to Jeffrey Sundquist, President and CEO of the Edmonton Cham…
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Artificial Intelligence is a more than a hot-button topic lately. It's a group of technologies that is revolutionizing our way of life. From asking Siri on your smartwatch to the emergence of self-driving cars, machine learning and computers that “think” are rapidly working their way into every home, office and garage—as well as our pockets and wri…
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Ever wondered what it’s like for the people who make collection calls for a living? Meet Ourvashi, Zak and Jay, three collectors at MetCredit. Learn why Jay, a former nurse and father of three, Ourvashi with a Bachelor of Commerce in Accounting and Finance, and Zak, a university graduate with loads of ambition, decided to work at MetCredit — and th…
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Disputing a bill is not terribly uncommon, and in some cases makes sense. Billing errors can happen, and it’s fair to have them resolved before paying. But imagine claiming you don’t need to pay ANY bills—or even your rent—ever, because you have special status or philosophical separation from your “debtor self” that renders financial obligations nu…
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Sorry for the delay! Mik and Verge are joined by an enthusiastic guest who wants to know the last time they actually felt something. Please welcome guest Jimmy for his first appearance but definitely not his last! Surprise Bad-Ass (Sidekick) of the Week: Peter Norman WikiHoles: Faith (Vergel) / Saudade (Miklas) / Holes begin at 24:56…
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Consumer debt collection is delicate business at the best of times. Throw in a global pandemic where people’s livelihoods are in doubt, and it becomes exponentially harder. For telecommunications companies, the question becomes more than ever how to help customers, who need their phones and the Internet to work and function, but many of whom are st…
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Verge and Mik change up the vibes from grinding gears to lubing them up... for some nice Tinglers. Gooood Cookin': Ristorante Fortezza Medicea Wikiholes: Chuck Tingle's Tinglers (Vergel) / Maritime History of Somalia (Miklas) / Wikiholes begin at 22:00 Links: https://www.theguardian.com/world/2015/jun/02/my-977-days-held-hostage-by-somali-pirates h…
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Mik and Verge hop dimensions in this psychedelic episode! And we'll leave it at that. They also sloppily introduce a new (old) friend to the Simulator... with the intent of doing a better job of it next episode! Fur Your Information: Harpy Eagles Wikiholes: "Eleusinian Mysteries" (Vergel)/"Psychonauts" (Miklas)/Wikiholes start at 16:35…
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What we need is a deep breath to reset how we think about our businesses. Enter Dominic Rubio - a professional business coach, entrepreneur, host of his own podcast called The Profit Toolbelt. While this episode isn’t specifically about credit and debt recovery, we wanted to hear what Dominic Rubino has to say about planning for the future because …
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Yowza! This is a hot one. Mik and Verge discuss the nuances of tragedy and 20th century geopolitics, whether they're Calvinists and what the world would be like if Teotihuacan survived the downfall of a supervolcano. Ethnic Enclave of the Week: Kreuzberg, Berlin, Germany WikiHoles: "Fu-Go Balloon Bomb" (Miklas) / "536" (Vergel) / Holes begin at 23:…
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