Stories from the people helping make water more efficient, safe and sustainable for all.
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1
Historic Flooding and How Disaster Response and Digital Solutions Bolstered Recovery in Belgium
28:08
28:08
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28:08
Adam Drakeley, Xylem Senior Applications Engineer and Simon Mathias, Xylem Global Product Manager of Dewatering Digital Solutions, share their experiences in preparing for and responding to historic flooding that took place in Liege, Belgium, in July 2021. Drakeley and Mathias discuss: How they prepared for an "unprecedented" dewatering need Pumpin…
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Matt Tait, Xylem Regional Sales Manager for Western Canada, discusses the Canadian mining market, differences and similarities throughout the country, how service and digital solutions are changing customer approaches to projects and maintenance, and more. Learn more about Xylem mining solutions: https://www.xylem.com/mining…
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1
Custom Barges & More From the World of Aggregate Mining
9:31
9:31
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9:31
Michael Elliott, Xylem Service Center Manager based in Nashville, Tennessee, joins the show to share his experiences working with customers in aggregate mining and the role of water in applications including water supply to plants, pit dewatering, dust suppression and wheel washes. Elliot also discusses custom barge building for turbine pumps, uniq…
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1
Lessons in Selling Quality & Service with Fred Kesich of Pac Machine Co.
15:09
15:09
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15:09
Fred Kesich, owner and head of engineering of Pac Machine Co., shares the origins of his family-owned business and how they became a longtime Xylem partner and Flygt and Godwin distributor based in California. Kesich shares his experiences and insights on a variety of topics, including: Communicating cost versus quality to customers Offering rental…
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1
Working in Underground Mining Operations & Adapting to Climate Challenges in the American West
10:01
10:01
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10:01
Chris Settelmeyer of Pac Machine Co., a Xylem partner and Flygt and Godwin distributor headquartered in Sacramento, California, joins the show to give insight into his world serving customers in the Nevada mining, construction and municipal markets. Settelmeyer discusses weather-related impacts on those markets -- including flooding due to snow run…
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1
Enabling Customers to Focus on What They Do Best Through Service Solutions
12:30
12:30
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12:30
Allison Stroebele, Xylem Director of Sales and Service for Canada, joins host Amanda Holloway to explain her current role in managing Flygt and Godwin brands in the Canadian market, her career journey thus far, and her thoughts on the changing dynamics as a woman in the water industry and why it's a good space for women engineers. Stroebele shares …
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1
What Makes the Difference in Building True Customer Partnerships?
15:53
15:53
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15:53
Greg Asselta, Global Product Manager for Flygt Dewatering, Infrastructure and Process, discusses his role at Xylem in supporting the industrial, construction and mining industries, highlights what customers should look for in a pump provider, and explains how the enduring value of partnerships is realized by understanding actual customer needs and …
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1
What Municipalities Should Know When Planning Their Next Infrastructure Project
22:36
22:36
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22:36
Jason Miller, Service Solutions Business Development Manager for Infrastructure at Xylem, joins the show to share his experience working with customers to update America's sewer systems, aging infrastructure and his work in the CIPP (cured-in-place pipe) market. Miller highlights stories from notable sewer bypass projects, how integrating electric …
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1
From Process to Nuisance, Water’s Crucial Role in Aggregate Mining
21:16
21:16
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21:16
Mike Ivory, Xylem Director of Service Solutions and Business Development, joins host Amanda Holloway from CONEXPO-CON/AGG in Las Vegas to talk about the aggregate and mining industry and the role of water, from nuisance water and process water to dust suppression and more. Ivory shares his take on the state of the aggregate industry, notably the fo…
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1
Facing Modern Challenges & Rapid Growth in the HVAC Industry
31:15
31:15
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31:15
A pair of Bell & Gossett manufacturer's reps, Rob Grady, President & CEO of Mulcahy Company, and Eugene Mitchell, Principal of McNevin Company, join Solving Water to share their insights on a changing and fast-moving industry. Grady and Mitchell discuss: The booming HVAC industry, reasons behind the spike in projects, including retrofits, and how t…
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1
ASHRAE, Commercial Buildings & Everything About Efficiency All At Once
28:30
28:30
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28:30
Dan Chudecke, Director of Business Development at Mulcahy, a Bell & Gossett manufacturer's rep, and First Vice Chair for the Membership Promotion Committee at ASHRAE, shares his unique wisdom and perspective on the ever-evolving state of the HVAC industry. Chudecke breaks down the differences between decarbonization and electrification, discusses t…
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1
HVAC Industry Takes from Texas, with Oslin Nation’s Mike Barnett
13:31
13:31
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13:31
Mike Barnett with Texas-based Oslin Nation, a Bell & Gossett manufacturer's rep, joins the show to share his insights on the state of the HVAC industry and the critical focus on searching for and educating the next generation of industry professionals. Barnett also shares his perspective on timely industry topics such as electrification, sustainabi…
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1
Future-Proofing the Commercial Building Industry with Hydronic Systems
16:11
16:11
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16:11
Alan Jones, Xylem Senior Director of Product Management, and Mike Licastro, Xylem Training and Education Manager for Commercial Building Services and the Little Red Schoolhouse, join the show to discuss the release of their new co-authored white paper, "Building a Sustainable Future: Solving Modern Building Challenges with Hydronic Systems." Licast…
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1
Building Better Cities Through Sustainable Commercial Buildings (and Beyond)
22:24
22:24
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22:24
Dave Flinton, Xylem Senior Vice President and Chief Innovation Technology and Product Management Officer, returns to Solving Water to discuss the latest Xylem initiative in the commercial buildings market, Building Better. Led by the Bell & Gossett brand, Flinton explains the concept of Building Better and how Xylem and Bell & Gossett -- through fo…
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1
Pipeline Assessment Technology, Leak Detection & How Utilities Can Keep Pipe in the Ground
22:09
22:09
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22:09
The team from Pure Technologies, a Xylem brand, joins the show to discuss all things assessment services. Chris Kyea, Global Product Manager for Inline Leak Detection; Kate Zhao, Product Manager for Monitoring Solutions; Adrian Black, Director of Product Management for Assessment Services; and Eric Toffin, Global Product Manager for Inline Wall Ins…
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1
Democratizing Data in Water Utilities Through Digital Solutions
18:33
18:33
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18:33
Chris Thomson, Vertical Marketing Manager for Water Networks at Xylem, joins Solving Water to provide updates and highlight what's new from Sensus technologies and digital solutions for water, gas and electric customers. Recording at WEFTEC 2022, Thomson shares application examples from customers on how digital solutions are helping water utilities…
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1
Cybersecurity in the Water Sector & How Utilities Can Be Prepared
16:16
16:16
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16:16
Griffin Harrison, Product Security Leader at Xylem, joins the show to share the state of cybersecurity in the water sector. He reviews risks facing utilities and municipalities, and how preparedness through back-ups, practice of procedures and establishing partnerships can help operators get started on the path to anticipating and addressing challe…
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1
WEF President Ifetayo Venner on Building Community in Water & Turning Vision Into Action
28:11
28:11
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28:11
Ifetayo Venner, President of the Water Environment Federation (WEF) and a Senior Vice President at Arcadis, joins host Amanda Holloway to share her ongoing journey in the water sector. Venner discusses how a background rooted in environmentalism led her to engineering and water, eventually leading to various roles within WEF. Venner shares the impo…
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1
Empowerment, Leadership & Building Connection with Charli Matthews
23:20
23:20
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23:20
Charli Matthews, Founder & CEO of Empowering Brands, which includes Empowering Pumps & Equipment, Empowering Women in Industry, and the Empowering Industry Podcast (hosted by Matthews), sits down with Solving Water host Amanda Holloway at WEFTEC 2022 to discuss her trailblazing career, including: The value and need for mentorship in the water indus…
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1
How Utilities Can Lead the Race to Net Zero with Austin Alexander
15:10
15:10
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15:10
Austin Alexander, Xylem Vice President of Sustainability and Social Impact, joins the show to discuss a new Xylem paper released at WEFTEC 2022, Net Zero: The Race We All Win. With over 80 water and wastewater utilities already setting net-zero and climate-neutrality targets, Alexander explains the water industry's role as a leader on the frontline…
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1
Introducing Students to Opportunities in the Water Industry
13:19
13:19
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13:19
Lindsay Birt, Client Solutions Manager at Xylem, joins the show from WEFTEC 2022 to discuss her role as a leader within InFlow, a program led by the Water Environment Federation (WEF) that helps introduce future leaders in water by engaging undergraduate and graduate students across the United States through offering in-person experiences at WEFTEC…
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1
Building Long-Term Partnerships Through Lifecycle Services
13:59
13:59
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13:59
Joe Johnston, Xylem Vice President of Global Lifecycle Services, joins the show to share his role in building shared success and supporting customers by aiming for and achieving outcomes that help improve efficiency, sustainability and address challenges faced by utilities today. Johnston explains the importance of lifecycle services and what it en…
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1
Approaching Global Water Challenges With Optimism & Trust with Patrick Decker & Hayati Yarkadas
34:00
34:00
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34:00
Xylem CEO Patrick Decker & Hayati Yarkadas, Senior Vice President and President, Europe, Water Infrastructure and Global Services at Xylem, join the show to discuss the current state of water challenges, including aging or underdeveloped infrastructure and climate change. They also share why they take an optimistic point of view when facing these c…
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1
[Bonus Episode] 2022 Stockholm Junior Water Prize Winner on Research & Getting Young People Involved in Water
27:04
27:04
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27:04
Annabelle M. Rayson, of Canada, was the recipient of the prestigious 2022 Stockholm Junior Water Prize for her research on how to treat and prevent harmful algae blooms. Rayson’s project, titled, Plankton Wars: An Innovative Analysis of Daphnia Genotype Biomanipulations for Algae Bloom Prevention, is a direct response to the struggles her father --…
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1
How a Utilities Operator Approaches Digitization in Water & Pump Selection; Plus: Stories From the Field
25:33
25:33
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25:33
Nate Mather, currently with the San Bernardino water department and former Chief Plant Operator for the wastewater treatment plant, collections and drinking water systems aboard the 29 Palms Marine Corps Base in California, joins Solving Water to share stories from the field as a Xylem customer. Mather discusses his approach to project planning, ch…
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1
Discussing ”Draining: The Economic Impact of America’s Hidden Water Crisis” with DigDeep Founder & CEO George McGraw
29:15
29:15
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29:15
George McGraw, Founder and CEO of DigDeep, a human rights nonprofit working to ensure every American has clean, running water forever, joins Solving Water to break down the nonprofit's latest report, “Draining: The Economic Impact of America’s Hidden Water Crisis,” released in late June. McGraw details new information about the lack of access to cl…
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1
Inside the Xylem 2021 Sustainability Report: Progress, Takeaways & What’s Next
16:07
16:07
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16:07
Austin Alexander, Xylem Vice President of Sustainability and Social Impact, returns to Solving Water to take us inside the newly released Xylem 2021 Sustainability Report. Alexander shares her major takeaways from this year's report, recent updates to the company's sustainability goals and the approach Xylem is taking to realize them. Also discusse…
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Randolf Waters, Xylem Senior Director of Global Partnerships and Branding, makes his third appearance on Solving Water, this time to share the personal and professional journey that brought him to his current role. Waters shares his background, why he initially became interested in the water industry, and how a chance encounter eventually led him t…
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1
City Football Group & the Power of Purpose-Driven Awareness for Water
26:12
26:12
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26:12
Randolf Waters, Xylem Senior Director of Global Partnerships and Branding, returns to the show to discuss how the partnership between Xylem and City Football Group came to be, and how the two organizations continue to team up to address water complacency and encourage audiences around the world to get educated and involved in making a difference. W…
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1
The Water Industry’s Role in Fixing America’s Bridges
18:12
18:12
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18:12
According to estimates from the Department of Transportation, there are about 45,000 bridges rated in poor condition in the United States. Ken Albaugh, Xylem Director of Sales for Water Infrastructure in the United States, and Joey Guerrero, Xylem National Accounts Manager for Dewatering, join the show to discuss a specific, yet massive, portion of…
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1
How Will the U.S. Infrastructure Bill Impact the Water Industry?
32:26
32:26
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32:26
Josh Mahan, Xylem Director of Government and Industry Relations, and Eric Sapirstein of ENS Resources, which acts as Xylem's Federal Policy Advocate, join the show to break down a watershed moment in infrastructure funding: the Infrastructure Investment and Jobs Act. Sapirstein and Mahan discuss what parts of the law will apply to the water industr…
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1
World Water Day 2022 & How Partnerships Help Raise Awareness
14:52
14:52
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14:52
Randolf Waters, Xylem Senior Director of Global Partnerships and Branding, joins the show to celebrate World Water Day 2022 and share the campaigns and events kicking off in conjunction with the day, including plogging, fitness challenges, and special local events around the world featuring members of the Manchester City Football Club, made possibl…
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1
Xylem Innovation Labs and the Search for Startups & New Technology
24:16
24:16
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24:16
Sivan Zamir, Senior Director of Xylem Innovation Labs, discusses the evolution of the concept of corporate innovation, why large organizations like Xylem work with smaller companies to stay agile and bring cutting-edge tech to the marketplace, and how that brought her to Xylem Innovation Labs. Zamir shares some of her background in working with and…
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1
Turning Challenges Into Opportunity & Resilience with Renee Peet
26:00
26:00
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26:00
Renee Peet, Sensus Vice President of Global Product Management and Marketing, joins the show to share her role in handling the "Four Ps of Marketing" -- Price, Promotions, Products, and Positioning -- and the valuable lessons learned from utility customers who are adapting and utilizing Sensus technology in the field in new and different ways. She …
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1
A Smart Water Case Study from Nashville, Tennessee
14:09
14:09
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14:09
Marcelo Cusacovich, Xylem Product Manager for Drinking Water Optimization Solutions, takes us behind the scenes of a case study from the city of Nashville, Tennessee, where water network optimization is helping utility water managers make better decisions based on analytics such as 24/7 measured and predictive pressure data. Cusacovich shares how h…
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1
Migrating Towards Advanced Metering Infrastructure (AMI) in Western Canada
20:43
20:43
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20:43
Keesha Dorosz, Western Regional Account Manager of Smart Water Solutions for KTI Limited, a Sensus distributor in Canada, shares her perspective on helping educate towns and cities in Western Canada on the ROI of advanced metering infrastructure versus manual reading methods, the value of real-time data management and response, pressure profiles, a…
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1
Being a Water Resources Manager in Park City, Utah
11:10
11:10
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11:10
Jason Christenson, Water Resources Manager for Park City Municipal, joins the show to share how his team is addressing water availability and resource management, with a focus on reducing water loss, in the community of Park City, Utah. Christenson shares the value of collaboration with the industry and learning from other utilities at Xylem Reach,…
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1
The Intersection Between Electric, Natural Gas & Water Utilities
13:24
13:24
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13:24
Chris Wykle, Xylem Vice President of Sales for the gas market, discusses how the industry is focusing on delivering natural gas safely through smart infrastructure, new trends in the industry such as 'greener' methane with the use of hydrogen, and how predictive technology and remote monitoring and controls are helping to transition utilities from …
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1
Supporting Essential Utilities Amid Supply Chain Challenges
17:39
17:39
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17:39
Mark Newton, Xylem Vice President, North America Electric, stops by to talk about ongoing supply chain challenges and how they impact the delivery of essential electric utility services. Newton discusses how the adoption of new technology within the electrical utility business provides data and valuable usage education to the public, and how that t…
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1
Taking Energy & Water Utilities ’Beyond the Meter’
18:22
18:22
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18:22
Mike McGann, Vice President, North America Utilities Commercial Team, joins the show to share his role in helping gas, electric and water utilities serve their communities better, and how Xylem helps them go beyond the meter through advanced metering infrastructure technology. McGann discusses how the Xylem Reach Conference helps him get input from…
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1
Behind the Scenes of Hosting a Hybrid Conference at Xylem Reach 2021
16:32
16:32
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16:32
Carolina Berg, Marketing Operations Manager for Sensus, a Xylem brand, kicks off Solving Water's series from the 2021 Xylem Reach Conference to discuss how the conference - which brings together utilities professionals in the water, gas, and electric markets from across the globe - and its planning team put on simultaneous in-person and hybrid even…
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1
The Search for the Next Breakthrough Technologies & Product Innovations in Water
21:26
21:26
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21:26
Dave Flinton, Xylem Senior Vice President and Chief Innovation, Technology and Product Officer, goes behind the scenes of the process of incubating, developing, and managing various product development lifecycles, the ways in which Xylem has changed its approach to innovation, identifying potential breakthrough technologies both internally and thro…
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1
Putting 2025 Sustainability Goals Into Practice with Austin Alexander (Episode 100!)
19:50
19:50
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19:50
On the 100th episode of Solving Water, host Amanda Holloway is joined by Austin Alexander, Xylem Vice President of Sustainability and Social Impact, to discuss how the company is working to operationalize its 2025 Sustainability Goals, including key initiatives such as water scarcity, resiliency, and affordability. Alexander also details how Xylem …
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1
Investor Relations & the Focus on Water, Sustainability & Digitization
30:09
30:09
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30:09
Matt Latino, Xylem Vice President of Investor Relations, joins Solving Water to shed light on his role and approach to communicating with the investment community. Latino shares his thoughts on what investors look for in companies today, the growing mainstream spotlight on the water industry and how Xylem's focus on sustainability and digital trans…
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1
Inside Adaptive Mixing Technology & Developing Rugged Intelligence
23:41
23:41
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23:41
Jay Johnson, Xylem Global Product Manager for Adaptive Mixers, joins the show to discuss all of the steps that make up the product development process, the unique benefits of Xylem's adaptive mixing technology offerings, the new rental offering of the Flygt 4220 Compact Adaptive Mixer from Xylem Rental Solutions, why you would want to rent a mixer,…
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1
Staying Ahead of the Curve in Water Treatment
25:17
25:17
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25:17
Adam McNeil, Director of Sales, Treatment, for Xylem and Ralph Franco, Xylem Applications Engineer Manager, Treatment, North America, return to the show to discuss how their approach to solving customer challenges in water treatment has changed over the last two years, the future of digital transformation in water utilities, water reuse technology …
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1
How Xylem Uses Technology to Create Smart Solutions for Customer Challenges
19:49
19:49
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19:49
Stephen Clark, Global Product Manager for Intelligent Solutions at Xylem, shares his thoughts on the move to integrated, smart products and solutions, and how he goes about creating offerings that help solve ongoing customer challenges. Clark discusses industry trends in technology and how smart solutions need to work for customers through understa…
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1
Digital Transformation & Customer Experience with Joe Vesey, Xylem SVP & CMO
25:40
25:40
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25:40
Joe Vesey, Senior Vice President & Chief Marketing Officer at Xylem, makes his second Solving Water appearance to discuss ongoing takeaways and what's changed at Xylem since the start of the COVID-19 pandemic, the company's emphasis on digital transformation in the water industry, the value of simplifying the customer experience, and the continued …
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1
What‘s Next for the Water Industry with George & Natalie Hawkins of Moonshot Missions
23:10
23:10
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23:10
George Hawkins, Founder and CEO of Moonshot Missions, and his wife Natalie Hawkins, COO of Moonshot Missions, join the show to talk about the latest updates and trends in the water industry and their shared vision for what's on the horizon, including the need to transform the industry, how to help utilities identify and overcome barriers to adoptin…
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1
Turning Voice of Customer Insights Into Action
28:46
28:46
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28:46
Live from WEFTEC 2021 in Chicago, Brian Geegan, Director of Marketing for Xylem Rental and Service Solutions, and Kristen King, Director of Marketing for Xylem Water Utilities, join the show to discuss the art and science behind voice of customer research, its meaning and value, and how insights from the field are applied to product and service dev…
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