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SA telecoms companies face significant consumer sentiment challenges

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Manage episode 422271914 series 2915042
Content provided by Kaya 959. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Kaya 959 or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
GUEST - Liska Kloppers - DataEQ Telecoms Lead.
The latest South African Telecommunications Sentiment Index, undertaken by PwC South Africa in collaboration with DataEQ, has revealed that the local telecommunications industry continues to face significant challenges related to consumer sentiment.
An assessment of 1.62-million public mentions about Cell C, MTN, rain, Telkom and Vodacom from January 1 to December 31, 2023, found that, with a negative Net Sentiment score of -18.8%, local consumer sentiment toward telecommunications service providers lags other industries such as banking, insurance and retail. Kaya FM
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168 episodes

Artwork
iconShare
 
Manage episode 422271914 series 2915042
Content provided by Kaya 959. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Kaya 959 or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
GUEST - Liska Kloppers - DataEQ Telecoms Lead.
The latest South African Telecommunications Sentiment Index, undertaken by PwC South Africa in collaboration with DataEQ, has revealed that the local telecommunications industry continues to face significant challenges related to consumer sentiment.
An assessment of 1.62-million public mentions about Cell C, MTN, rain, Telkom and Vodacom from January 1 to December 31, 2023, found that, with a negative Net Sentiment score of -18.8%, local consumer sentiment toward telecommunications service providers lags other industries such as banking, insurance and retail. Kaya FM
  continue reading

168 episodes

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