RPP #179: Yoda AI Bot - Interview with Anjli Jain


Manage episode 240349899 series 2020
By Rodney B. Murray, Ph.D. and Rodney B. Murray. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
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  • Interview with Anjli Jain, founder of Unifyed. We discuss Yoda, their AI-powered Bot with SIS and LMS integration that automates responses to student and faculty frequently asked questions such as: How much do I owe? I forgot my password, can you reset it? How do I enter grades? We discuss:
    Anjli Jain / Unifyed
    • The genesis of Yoda
    • The digital campus, a GUI-less experience
    • Yoda for whole student lifecycle FAQ help
    • Voice accounts for 60% of help interactions
    • Multiple communication modes
    • How Yoda authenticates users and hands-off to human helpers
    • How AI is used in Yoda
  • Links
  • Podsafe music selection
Duration: 37:14

69 episodes