Special - Driving the Healthcare Member Experience with Behavioral Research, Crossover with Healthcare Rap

RadioRev

This special crossover episode features Jared Johnson, host of the Healthcare Rap podcast and Louise Briguglio, SVP of Product & Development at Revel. This week we talk about the critical importance of healthcare member experience, the role that behavioral research plays in creating a great member experience, and innovative work happening in the industry. Make sure to check out the Healthcare Rap podcast for part 2 of this conversation with Jared and Louise.

Connect with Jared:

• Twitter: https://twitter.com/jaredpiano
• LinkedIn: https://www.linkedin.com/in/jaredjohnson/
• Healthcare Rap Podcast: https://shows.acast.com/healthcare-rap

Connect with Louise:

• LinkedIn: https://www.linkedin.com/in/louise-briguglio-1b235a10/
• Email: [e-mail]

More about Jared:

Jared Johnson builds innovative healthcare brands through digital strategy and engaging content that turns heads. Onalytica listed him as a #DigitalHealth Top 100 Influencer, and his peers nominated him to the #HIT100 list of health IT social media influencers twice. He is a digital branding consultant, rapping keynote speaker, prolific content creator, host of the Healthcare Rap Podcast, and author of Connect the Docs: Put Digital Health Into Practice.

More about Louise:

Louise has more than 15 years of experience as a software product visionary leading teams at enterprise SaaS companies. She has successfully created solutions for complex industries: healthcare, finance, and supply chain. Louise leads a team with deep expertise in machine learning, analytics, user-centered design, security, and SaaS product strategy.

Louise holds a master’s degree from Carnegie Mellon University in Human Computer Interaction.