Making It is a weekly audio podcast that comes out every Friday hosted by Jimmy Diresta, Bob Clagett and David Picciuto. Three different makers with different backgrounds talking about creativity, design and making things with your bare hands.
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Freewheelin' Ep 81: How Do I Respond To Angry Clients?
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Manage episode 263083763 series 2091061
Content provided by With Dr Moriah McCauley. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by With Dr Moriah McCauley or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
With both our teams and clients feeling the pressures and uncertainties due to COVID-19, frustration can quickly lead to anger. Some veterinarians may have been on the receiving end of some pretty angry clients and may be left feeling hurt. But it's important to remember that this is not because these clients are bad people - they are just scared and need to be listened to. Listen as Dr Dave talks through some strategies he uses in these situations. If you would like your question answered by Dr Dave then post it to eu.jotform.com/VetXInt/video-submit-form Everyone who has their question answered will win a signed copy of Dr Dave's latest book, So You're A Vet...Now What? Be safe. Be well. Be happy.
…
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201 episodes
MP3•Episode home
Manage episode 263083763 series 2091061
Content provided by With Dr Moriah McCauley. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by With Dr Moriah McCauley or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
With both our teams and clients feeling the pressures and uncertainties due to COVID-19, frustration can quickly lead to anger. Some veterinarians may have been on the receiving end of some pretty angry clients and may be left feeling hurt. But it's important to remember that this is not because these clients are bad people - they are just scared and need to be listened to. Listen as Dr Dave talks through some strategies he uses in these situations. If you would like your question answered by Dr Dave then post it to eu.jotform.com/VetXInt/video-submit-form Everyone who has their question answered will win a signed copy of Dr Dave's latest book, So You're A Vet...Now What? Be safe. Be well. Be happy.
…
continue reading
201 episodes
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