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Achieving 50% E-Bill Adoption with the City of Sacramento
Manage episode 269947937 series 2549559
Content provided by kubracx. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by kubracx or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Sacramento is the fastest-growing major city in California. As the capital city of California, Sacramento is uniquely positioned to test, advance, and use emerging technology to better understand and serve the needs of its citizens. In this episode of Experience Better, we are speaking to a panel of customer service experts from the City of Sacramento Department of Utilities. We will discuss their experience and best practices for reaching their e-bill adoption goals and enhancing the bill delivery experience for their customers.
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Manage episode 269947937 series 2549559
Content provided by kubracx. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by kubracx or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Sacramento is the fastest-growing major city in California. As the capital city of California, Sacramento is uniquely positioned to test, advance, and use emerging technology to better understand and serve the needs of its citizens. In this episode of Experience Better, we are speaking to a panel of customer service experts from the City of Sacramento Department of Utilities. We will discuss their experience and best practices for reaching their e-bill adoption goals and enhancing the bill delivery experience for their customers.
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Similar to Experience Better: The CX Podcast
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