It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Anthony Samuels -- Delivering for Customers
Manage episode 274808989 series 2596534
Content provided by Richard Huttner. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Richard Huttner or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
"Always deliver what you promise to customers -- and more," says Anthony Samuels, CEO of DRB Facility Services, a leading Massachusetts building services company. "Along with hiring and paying for capable people and taking care of staff at all levels, that's the way to build a successful company."
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29 episodes
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Manage episode 274808989 series 2596534
Content provided by Richard Huttner. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Richard Huttner or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
"Always deliver what you promise to customers -- and more," says Anthony Samuels, CEO of DRB Facility Services, a leading Massachusetts building services company. "Along with hiring and paying for capable people and taking care of staff at all levels, that's the way to build a successful company."
…
continue reading
29 episodes
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Similar to CEO Adventures in Leadership
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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