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Content provided by Steve Farber. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Steve Farber or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Turning Your Customers Into Friends (And Your Employees, Too) With Matt Barnett
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Content provided by Steve Farber. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Steve Farber or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Aspiring to be the most beloved brand in the world, Bonjoro works at turning customers into friends. This culture has been the main driver of their business success. Bonjoro is an app for sending individual personalized videos to welcome and onboard new customers and clients. On today’s podcast, Steve Farber brings on Matt Barnett, the Papa Bear at Bonjoro, to talk about how their customer success teams convert and retain more customers through personal video. Matt is a serial entrepreneur, an industrial designer, and an artist passionate about building great products and great cultures.
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Manage episode 277425865 series 2626113
Content provided by Steve Farber. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Steve Farber or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Aspiring to be the most beloved brand in the world, Bonjoro works at turning customers into friends. This culture has been the main driver of their business success. Bonjoro is an app for sending individual personalized videos to welcome and onboard new customers and clients. On today’s podcast, Steve Farber brings on Matt Barnett, the Papa Bear at Bonjoro, to talk about how their customer success teams convert and retain more customers through personal video. Matt is a serial entrepreneur, an industrial designer, and an artist passionate about building great products and great cultures.
Love the show? Subscribe, rate, review, and share!
Join the Love Is Just Damn Good Business community today:
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Similar to Love Is Just Damn Good Business
How can business help solve society’s biggest challenges? Welcome to Series 3 of Take on Tomorrow, the award-winning podcast from PwC that examines the biggest problems facing society and the role business can—and should—play in solving them. This series, we’re welcoming broadcaster and journalist Femi Oke to the show. She joins podcaster and journalist Lizzie O’Leary, and together with industry innovators, tech trailblazers and visionary leaders from around the globe, they’ll explore timely ...
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continue reading
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…
continue reading
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…
continue reading
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continue reading
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…
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continue reading
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…
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