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MODERN ATHENAS Episode 32: Service with a Smile / The Theater of Waiting

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Manage episode 277934310 series 1366684
Content provided by Modern Athenas. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Modern Athenas or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Debra Ginsberg knows most everyone assumes that if you are a waitress or waiter you are just passing through before you move onto a real career. But as Debra tells us in her book, waiting, being a waitress is a career. From details of a restaurant's nightly theatre, to personal moments of victory, and everything in between, Debra takes us into the world of the kitchen, the wait staff, management, and of course, the customer.
INDEX
0:00 Intro and Background of the Book
1:37 The Tip
7:33 Structure of the Kitchen
12:27 Waiting as a Profession
19:32 Mentors: Belinda
24:02 Relationship with the Chef
27:46 Customer Service
33:35 The Theater of Waiting
39:50 Debra’s Son, Blaze
44:31 Out of Context
48:43 Burnout
53:17 Debra Walks Away
58:16 Final Thoughts and Next Episode
Visit www.modernathenas.com for links to all episodes. Subscribe to our podcast on iTunes, Stitcher, Google Play or YouTube. Send us feedback or leave a review! Thanks for listening.
Follow us on Twitter/Facebook @modernathenas
Follow us on Instagram @themodernathenaspodcast
Thanks for listening and sharing in the conversation.
  continue reading

32 episodes

Artwork
iconShare
 
Manage episode 277934310 series 1366684
Content provided by Modern Athenas. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Modern Athenas or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Debra Ginsberg knows most everyone assumes that if you are a waitress or waiter you are just passing through before you move onto a real career. But as Debra tells us in her book, waiting, being a waitress is a career. From details of a restaurant's nightly theatre, to personal moments of victory, and everything in between, Debra takes us into the world of the kitchen, the wait staff, management, and of course, the customer.
INDEX
0:00 Intro and Background of the Book
1:37 The Tip
7:33 Structure of the Kitchen
12:27 Waiting as a Profession
19:32 Mentors: Belinda
24:02 Relationship with the Chef
27:46 Customer Service
33:35 The Theater of Waiting
39:50 Debra’s Son, Blaze
44:31 Out of Context
48:43 Burnout
53:17 Debra Walks Away
58:16 Final Thoughts and Next Episode
Visit www.modernathenas.com for links to all episodes. Subscribe to our podcast on iTunes, Stitcher, Google Play or YouTube. Send us feedback or leave a review! Thanks for listening.
Follow us on Twitter/Facebook @modernathenas
Follow us on Instagram @themodernathenaspodcast
Thanks for listening and sharing in the conversation.
  continue reading

32 episodes

All episodes

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