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Content provided by Andrew Szabo & Michael Hoffman, Andrew Szabo, and Michael Hoffman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Andrew Szabo & Michael Hoffman, Andrew Szabo, and Michael Hoffman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Experience AMAZING-ly Bad Customer Service

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Manage episode 287972581 series 1460903
Content provided by Andrew Szabo & Michael Hoffman, Andrew Szabo, and Michael Hoffman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Andrew Szabo & Michael Hoffman, Andrew Szabo, and Michael Hoffman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
REALLY? Tell me this didn't happen... It Did!!! "Although your customers won't love you if you give bad service, your competitors will." - Kate Zabriskie, Founder Business Training Works Boasting about your great customer service is NOT a good idea! “Pride comes before the fall.” You also take away a key principle of Positively Outrageous Service: “RANDOM and UNEXPECTED. Andrew’s real-life scenario gives us three valuable lessons that we can all learn from.
  continue reading

44 episodes

Artwork
iconShare
 
Manage episode 287972581 series 1460903
Content provided by Andrew Szabo & Michael Hoffman, Andrew Szabo, and Michael Hoffman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Andrew Szabo & Michael Hoffman, Andrew Szabo, and Michael Hoffman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
REALLY? Tell me this didn't happen... It Did!!! "Although your customers won't love you if you give bad service, your competitors will." - Kate Zabriskie, Founder Business Training Works Boasting about your great customer service is NOT a good idea! “Pride comes before the fall.” You also take away a key principle of Positively Outrageous Service: “RANDOM and UNEXPECTED. Andrew’s real-life scenario gives us three valuable lessons that we can all learn from.
  continue reading

44 episodes

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