Artwork

Content provided by Wipfli. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Wipfli or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Player FM - Podcast App
Go offline with the Player FM app!

How digital statements impact the customer experience

24:44
 
Share
 

Manage episode 291825571 series 2327281
Content provided by Wipfli. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Wipfli or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Did you know 95% of all bank statements are opened and read through?

Your customers are reading their statements, but when’s the last time your institution considered what type of customer experience you’re delivering via those statements? Are they modern, or do they look the same as they did 20 years ago?

In this podcast, host Terry Ammons talks with Griffin McGahey, President of HC3, about how digital statements and payment solutions are transforming the customer experience for financial institutions today. They dive into:

· Digital statements and how they’ve changed over time

· What sort of customer experience consumers are looking for in a financial institution’s digital transformation

Learn how you can transform your institution’s digital statements and customer experience.

  continue reading

22 episodes

Artwork
iconShare
 
Manage episode 291825571 series 2327281
Content provided by Wipfli. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Wipfli or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Did you know 95% of all bank statements are opened and read through?

Your customers are reading their statements, but when’s the last time your institution considered what type of customer experience you’re delivering via those statements? Are they modern, or do they look the same as they did 20 years ago?

In this podcast, host Terry Ammons talks with Griffin McGahey, President of HC3, about how digital statements and payment solutions are transforming the customer experience for financial institutions today. They dive into:

· Digital statements and how they’ve changed over time

· What sort of customer experience consumers are looking for in a financial institution’s digital transformation

Learn how you can transform your institution’s digital statements and customer experience.

  continue reading

22 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Quick Reference Guide