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When to Say Goodbye: Client Edition

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Manage episode 298821897 series 2854256
Content provided by Mark McGaunn, CPA/PFS, CFP® and Jenni George, CVPM, Mark McGaunn, Jenni George, and CVPM. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark McGaunn, CPA/PFS, CFP® and Jenni George, CVPM, Mark McGaunn, Jenni George, and CVPM or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Nightmare clients - we've all had them. Whether they're unwilling to pay a bill, refusing to follow your protocols, or acting inappropriately in your clinic, those clients that 'keep us up at night' are never fun. If you've ever dealt with a client and thought, "I wish I could tell them to find a new vet clinic", The Veterinary Survival Show is here to let you in on a little secret: YOU CAN! We know that saying goodbye to clients can be an uncomfortable experience, so we're here to give our listeners tips on when and how to cut ties. We'll help you learn to take control of your client base, and keep the clinic atmosphere positive. Don't miss this episode!

  continue reading

38 episodes

Artwork
iconShare
 
Manage episode 298821897 series 2854256
Content provided by Mark McGaunn, CPA/PFS, CFP® and Jenni George, CVPM, Mark McGaunn, Jenni George, and CVPM. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mark McGaunn, CPA/PFS, CFP® and Jenni George, CVPM, Mark McGaunn, Jenni George, and CVPM or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Nightmare clients - we've all had them. Whether they're unwilling to pay a bill, refusing to follow your protocols, or acting inappropriately in your clinic, those clients that 'keep us up at night' are never fun. If you've ever dealt with a client and thought, "I wish I could tell them to find a new vet clinic", The Veterinary Survival Show is here to let you in on a little secret: YOU CAN! We know that saying goodbye to clients can be an uncomfortable experience, so we're here to give our listeners tips on when and how to cut ties. We'll help you learn to take control of your client base, and keep the clinic atmosphere positive. Don't miss this episode!

  continue reading

38 episodes

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