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Improving CX for Seniors with Concierge Services
Manage episode 302882571 series 2549559
Content provided by kubracx. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by kubracx or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Managing and paying bills can be a source of stress for all of us. For the elderly and their caretakers, it can be even more challenging to keep track of all the bills coming in and navigating new payment technologies to pay them. Not to mention, seniors are more vulnerable to fraud and scams. In this episode of Experience Better, we talk to Marci Esrig, Founder, CEO and General Counsel at Silverbills, to understand how concierge services like hers can help this demographic and others better manage their bills, detect fraudulent charges, and protect against overpaying.
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Manage episode 302882571 series 2549559
Content provided by kubracx. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by kubracx or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Managing and paying bills can be a source of stress for all of us. For the elderly and their caretakers, it can be even more challenging to keep track of all the bills coming in and navigating new payment technologies to pay them. Not to mention, seniors are more vulnerable to fraud and scams. In this episode of Experience Better, we talk to Marci Esrig, Founder, CEO and General Counsel at Silverbills, to understand how concierge services like hers can help this demographic and others better manage their bills, detect fraudulent charges, and protect against overpaying.
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Similar to Experience Better: The CX Podcast
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continue reading
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…
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