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How Live Chat is Generating a 5X eCommerce Sales Lift
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Manage episode 306642685 series 2499878
Content provided by The JetRails Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The JetRails Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
On just about every episode of our podcast, our guests describe different ways for merchants to improve an eCommerce store's bottom line. Few tell us that they can come anywhere close to generating a 5x increase in eCommerce sales, which makes this episode especially intriguing. While we may be biased about businesses that have "Jet" in their name, we still asked this guest tough questions about live chat. This episode delves into best practices for staffing, dealing with upset shoppers, avoiding chat-operator burnout, and more! Guest: Mike Christie, JetSpring.com Host: Robert Rand JetRails.com
…
continue reading
101 episodes
MP3•Episode home
Manage episode 306642685 series 2499878
Content provided by The JetRails Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The JetRails Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
On just about every episode of our podcast, our guests describe different ways for merchants to improve an eCommerce store's bottom line. Few tell us that they can come anywhere close to generating a 5x increase in eCommerce sales, which makes this episode especially intriguing. While we may be biased about businesses that have "Jet" in their name, we still asked this guest tough questions about live chat. This episode delves into best practices for staffing, dealing with upset shoppers, avoiding chat-operator burnout, and more! Guest: Mike Christie, JetSpring.com Host: Robert Rand JetRails.com
…
continue reading
101 episodes
All episodes
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