It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Gerrit Van de Mosselaer - the WorkLife HUB podcast
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Manage episode 313103859 series 3229774
Content provided by theWorkLife HUB and The WorkLife HUB. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by theWorkLife HUB and The WorkLife HUB or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this fascinating conversation, we are hosting Gerrit Van de Mosselaer of the Federal Public Service - Social Security in Belgium. Gerrit introduces us to the NOVO concept, one of the most successful culture change initiatives ever implemented in the Belgian public sector. Listen in as Gerrit shares great insight about the nuances of rolling out an organization-wide culture change programme, and what lessons have they learned along the way, that started more than 10 years ago.
…
continue reading
153 episodes
MP3•Episode home
Manage episode 313103859 series 3229774
Content provided by theWorkLife HUB and The WorkLife HUB. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by theWorkLife HUB and The WorkLife HUB or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
In this fascinating conversation, we are hosting Gerrit Van de Mosselaer of the Federal Public Service - Social Security in Belgium. Gerrit introduces us to the NOVO concept, one of the most successful culture change initiatives ever implemented in the Belgian public sector. Listen in as Gerrit shares great insight about the nuances of rolling out an organization-wide culture change programme, and what lessons have they learned along the way, that started more than 10 years ago.
…
continue reading
153 episodes
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