Go offline with the Player FM app!
S06E01: Commitment to Create a Better Value with VIP Guest Rob O'Brien
Manage episode 316779390 series 2760427
Rob O’Brien along with his two brothers Bill and Paul founded Floyd’s barbershop in 1999. Today there are over 125 barbershops nationwide. The three brothers pioneered the modern-day barbershop focused on expert cuts and an amplified experience. In my personal interactions with Rob, I have been impressed by his vision and how he connects it to making the brand stronger.
Here are some key insights from this week’s show:
- Commitment starts before you take the first step.
- Never worry about not knowing industry norms.
- Creating your brand starts with creating a better customer value.
- In most value brands, customers don't feel valued.
- Everyday, feel you're getting started again.
- Do not overreact to mistakes.
- The big secret is management by walking around.
Prefer to watch the video version? Watch it here: https://youtu.be/kOD7_Amk5ag
181 episodes
Manage episode 316779390 series 2760427
Rob O’Brien along with his two brothers Bill and Paul founded Floyd’s barbershop in 1999. Today there are over 125 barbershops nationwide. The three brothers pioneered the modern-day barbershop focused on expert cuts and an amplified experience. In my personal interactions with Rob, I have been impressed by his vision and how he connects it to making the brand stronger.
Here are some key insights from this week’s show:
- Commitment starts before you take the first step.
- Never worry about not knowing industry norms.
- Creating your brand starts with creating a better customer value.
- In most value brands, customers don't feel valued.
- Everyday, feel you're getting started again.
- Do not overreact to mistakes.
- The big secret is management by walking around.
Prefer to watch the video version? Watch it here: https://youtu.be/kOD7_Amk5ag
181 episodes
All episodes
×Welcome to Player FM!
Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.