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Ep. 87: Horst Schulze on How To Deal With A Customer Complaint

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Manage episode 332189398 series 2864304
Content provided by Trust Edge Leadership Institute and David Horsager. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Trust Edge Leadership Institute and David Horsager or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, we revisit David's interview with Horst Schulze, Founding Member and Former President and COO of The Ritz Carlton Hotel Company, Founder of The Capella Hotel Group, Expert in Residence at Arch + Tower, and author, where they discuss how to deal with a customer complaint.

Show Notes: http://trustedleadershow.com

Buy David's NEWEST Book "Trusted Leader": https://amzn.to/3luyqf1

  continue reading

105 episodes

Artwork
iconShare
 
Manage episode 332189398 series 2864304
Content provided by Trust Edge Leadership Institute and David Horsager. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Trust Edge Leadership Institute and David Horsager or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, we revisit David's interview with Horst Schulze, Founding Member and Former President and COO of The Ritz Carlton Hotel Company, Founder of The Capella Hotel Group, Expert in Residence at Arch + Tower, and author, where they discuss how to deal with a customer complaint.

Show Notes: http://trustedleadershow.com

Buy David's NEWEST Book "Trusted Leader": https://amzn.to/3luyqf1

  continue reading

105 episodes

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