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50 | Judy Ross | Creating a High-Trust Owner's Team
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Projects in any organization require planning, resources and a committed team, and that's particularly true in an airport. When that airport is located in the heart of the tech world, the challenges are even greater. Today's guest offers some insights into creating a high-trust culture in an airport environment.
In today's episode of The Lead With Trust Show, Sue chats with Judy Ross, A.A.E., Assistant Director of Aviation at the Norman Y. Mineta San Jose International Airport. Located in the heart of Silicon Valley, the home of tech giants such as Google, Apple Computer, Cisco, Intel, Adobe, eBay, and Hewlett Packard, Judy's team must trust each other to ensure their projects are successful.
During the episode, Sue and Judy discuss her background and how an initial interest in theater arts set construction led her to an alternate path - one that eventually led her to a career in airport management.
They discuss the various facilities that make up an airport, as well as the complex systems that have to be in place to make all those facilities work together seamlessly. They explore the reasons why trust among team members is so vital to maintaining these interconnected systems viable and productive.
They also explore the concept of Collaborative Partnering - a collaborative framework developed for construction projects by the International Partnering Institute that brings together all of the different organizations that need to build a project - so they can work together, and not against each other. The process helps them coordinate, build trust, and share precious resources to create successful project outcomes.
Join Sue and Judy for this fascinating discussion around creating and maintaining a high-trust culture, particularly when resources are limited.
If you have any questions or suggestions for Sue, feel free to reach out via email.
Enjoy!
What You’ll Learn in this Show:
- Judy's surprising journey from theater arts set construction to a career in airport management.
- The complex and interconnected facilities and systems that make up an airport, and why trust among team members is so vital to helping those systems work together.
- The concept of collaborative partnering and how it can be used to build trust and share precious resources.
- And so much more...
Resources:
Sue's Email: suedyer@sudyco.com
Judy's Email: jross@sjc.org
Judy's Phone: 408 392-6620
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