S2 E1: Four IT Perspectives: Public, Private, Customer & Vendor

Bridging Business & IT

Today we’re talking to Joyce Hunter, former CIO of the USDA and currently CEO of Vulcan Enterprises. Joyce brings a long and storied career full of insights from both the public and private sectors, from both sides of the fence—she’s been both customer and vendor. We discuss the similarities between the public and private sector, talk about some terrible project failures and some great successes, and explore the key reasons behind each.
Guest LinkedIn Profile: Joyce Hunter

These podcasts are dedicated to bridging the gap between business & IT. Each episode looks at different aspects of this relationship as we explore ways to help the two groups better communicate. We're passionate about this topic because it's a failure to communicate that causes 75% of all IT project failures and costs the US $1.8 Trillion every year—8% of US GDP!
If you don't want to become one of these statistics and want to learn about an easy way to avoid it, please visit our website and schedule a free consultation.
Alternatively, if there's some topic you'd like to hear more about, or you have an idea about how we might better serve our listeners, please shoot us an email at [e-mail]. We'd love to hear from you.
http://bridgingbusinessit.com

Chapters

1. S2 E1: Four IT Perspectives: Public, Private, Customer & Vendor (00:00:00)

2. Introduction & background (00:01:50)

3. How the US government does IT (00:07:10)

4. IT problems in the public sector are the same as the private (00:18:42)

5. Better to take time to do it right than to rush a failure (00:39:01)

6. The 3 that need to be in alignment and held accountable (00:56:17)

7. A global rollout of Lotus Notes (01:03:50)

8. Leadership & lessons learned (01:20:15)

9. The importance of good relationships (01:25:40)

10. The greatest arbiter of success (01:28:40)