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SLO - Best Practices for Reliable SaaS
Manage episode 345474732 series 3001396
A common challenge for SaaS products that got user adoption is balancing operational investments with a high speed of shipping new features. In the B2B world, moving fast and breaking things isn't an option. We need to move deliberately and reliably. SLO, service level objectives, is a way to align the product requirements for availability with the engineering investment in operations.
Ken Finnigan is a senior principal engineer at Workday, where he leads the SLO practice and aligns their engineering organization around the industry's best practices. He joined us to share these best practices.
42 episodes
Manage episode 345474732 series 3001396
A common challenge for SaaS products that got user adoption is balancing operational investments with a high speed of shipping new features. In the B2B world, moving fast and breaking things isn't an option. We need to move deliberately and reliably. SLO, service level objectives, is a way to align the product requirements for availability with the engineering investment in operations.
Ken Finnigan is a senior principal engineer at Workday, where he leads the SLO practice and aligns their engineering organization around the industry's best practices. He joined us to share these best practices.
42 episodes
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