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The 2023 Experience Strategy Trends Report

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Manage episode 352202627 series 2944968
Content provided by Aransas Savas & Dave Norton, Aransas Savas, and Dave Norton. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Aransas Savas & Dave Norton, Aransas Savas, and Dave Norton or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Customer needs and expectations are constantly evolving. What can recent trends in customer expectations and context tell you about what’s coming next? How can these inform your experience roadmap and prepare your business for what’s next? Our goal is to provide data-driven trends for Experience Strategists that will help you with planning by identifying the major customer and cultural trends that should be informing your roadmaps and thinking for customer journeys, channels, and personas. Listen to our latest episode to hear the top trends influencing experience strategy and how they can move your company forward. Then, visit us at https://www.stonemantel.co/trendsreport to download our full report.

What you’ll learn:

  • The top 6 meta trends influencing experience strategy in 2023
  • The research methodologies used to create the first-ever Experience Strategy Trends Report
  • The cultural forces contributing to the experience strategy trends
  • Examples of companies that are struggling or embracing trends
  • Powerful ways to harness these trends for your business

  continue reading

89 episodes

Artwork
iconShare
 
Manage episode 352202627 series 2944968
Content provided by Aransas Savas & Dave Norton, Aransas Savas, and Dave Norton. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Aransas Savas & Dave Norton, Aransas Savas, and Dave Norton or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Customer needs and expectations are constantly evolving. What can recent trends in customer expectations and context tell you about what’s coming next? How can these inform your experience roadmap and prepare your business for what’s next? Our goal is to provide data-driven trends for Experience Strategists that will help you with planning by identifying the major customer and cultural trends that should be informing your roadmaps and thinking for customer journeys, channels, and personas. Listen to our latest episode to hear the top trends influencing experience strategy and how they can move your company forward. Then, visit us at https://www.stonemantel.co/trendsreport to download our full report.

What you’ll learn:

  • The top 6 meta trends influencing experience strategy in 2023
  • The research methodologies used to create the first-ever Experience Strategy Trends Report
  • The cultural forces contributing to the experience strategy trends
  • Examples of companies that are struggling or embracing trends
  • Powerful ways to harness these trends for your business

  continue reading

89 episodes

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