It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
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Normalization of Deviance
Manage episode 355269199 series 3308402
Content provided by Dr. Jason Starke. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. Jason Starke or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
This week we discuss how little events lead up to big events. Specifically, as we go through the work day, we may minimally adjust and alter what we're doing. Each little change is a step down the path of deviance. The further we go, the more an action is normalized. As we continue on this course and away from procedures and policies, we are normalizing our deviant behavior. Check out how this is related to the NPRM.
Link to article: Harvard Business Review, by Catherine H. Tinsley, Robin L. Dillion, and Peters M. Madsen, April 2011
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@portside.co
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
77 episodes
Share
Manage episode 355269199 series 3308402
Content provided by Dr. Jason Starke. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. Jason Starke or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
This week we discuss how little events lead up to big events. Specifically, as we go through the work day, we may minimally adjust and alter what we're doing. Each little change is a step down the path of deviance. The further we go, the more an action is normalized. As we continue on this course and away from procedures and policies, we are normalizing our deviant behavior. Check out how this is related to the NPRM.
Link to article: Harvard Business Review, by Catherine H. Tinsley, Robin L. Dillion, and Peters M. Madsen, April 2011
Contact Safety Chats
- Tweet us at @BaldwinAviation
- Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
- Follow on Facebook @BaldwinSafety
- Email us at baldwin@portside.co
Learn more about Safety Management System’s at www.BaldwinSMS.com
Thanks for listening and stay safe!
77 episodes
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Similar to Safety Chats Podcast
It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
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…
continue reading
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continue reading
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continue reading
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