It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Driving Low-Cost Deposits that Deliver l Velocity 2023
MP3•Episode home
Manage episode 362714198 series 1456382
Content provided by NAFCU Services. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by NAFCU Services or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Many credit union executives assume that once they acquire new members, those members will embark on a journey to become loyal and profitable account holders. This assumption is often wrong. If those new members never fully onboarded or engaged with your credit union, then they’re costing you money. So merely “winning the account” doesn’t really count. A successfully onboarded member will generate more deposit activity, use more products and services with your credit union and stay with you longer. In this podcast, Steve Swanston from Velocity Solutions explains how our current interest rate environment is creating both a critical need and a massive opportunity for credit unions to optimize their entire retail performance—from acquisition to retention. And a key part to that performance is driving more low-cost deposits that deliver!
…
continue reading
100 episodes
MP3•Episode home
Manage episode 362714198 series 1456382
Content provided by NAFCU Services. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by NAFCU Services or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Many credit union executives assume that once they acquire new members, those members will embark on a journey to become loyal and profitable account holders. This assumption is often wrong. If those new members never fully onboarded or engaged with your credit union, then they’re costing you money. So merely “winning the account” doesn’t really count. A successfully onboarded member will generate more deposit activity, use more products and services with your credit union and stay with you longer. In this podcast, Steve Swanston from Velocity Solutions explains how our current interest rate environment is creating both a critical need and a massive opportunity for credit unions to optimize their entire retail performance—from acquisition to retention. And a key part to that performance is driving more low-cost deposits that deliver!
…
continue reading
100 episodes
All episodes
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