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Episode 45: Japanese Business Culture with Rochelle Kopp
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In this episode of the Scaling Japan Podcast, we are delighted to be joined by Rochelle Kopp. She is the founder and managing principal of Japan Intercultural Consulting and serves as a independent board director at MS&AD Insurance and Lightworks Corporation. As a renowned expert in Japan, she will be sharing her knowledge on Japanese business culture.
Links from Guest Appearance
Japan Intercultural Consulting
Links to Additional Resources
Japan Intercultural Consulting - Articles
Show Notes
(1:21) Rochelle Kopp's self introduction
(2:28) How are decisions made in a Japanese business
(3:18) What is 'nemawashi'
(4:36) Differences in the approval process
(7:23) How to find the middle ground with mixed employees
(12:24) Tips for foreign managers managing Japanese staff
(15:46) How to develop stronger relationships
(21:18) Why are Japanese people risk adverse
(26:19) How can managers reduce risk aversion among staff
(29:18) Differences in persuasion methods
(34:43) How Japanese companies can move fast once decisions are made
(38:16) Invest over time
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