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Conversational AI: Potenciando la Omnicanalidad para una Experiencia Interactiva
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Manage episode 367080897 series 1028207
Content provided by JesusHoyos and Jesus Hoyos. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by JesusHoyos and Jesus Hoyos or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Este episodio de #capsulasdecustomerengagement explica lo que es Conversational AI y Conversational Chatbots, sus ventajas y desventajas, consideraciones de implementaciones, y menciono varios de los proveedores en esta categoría de la industria. Más hablo de la importancia de tener de datos limpios, y una omnicanalidad ya establecida como base para moverse al Conversational AI. Chatbots vs Chatflows https://www.youtube.com/watch?v=2HMrfW9MArM&t=0s MasterClass - Omnicanalidad para el Customer Engagement https://solvisconsulitng.mykajabi.com... #conversationalai #cx #omnichannel #chatbots #chatflows #yalo #kore.ai #amazonlex #nuance #intercom #rasa #liveperson #ibmwatson #solvis #podcastdecrm #conversacionesdecrm #capsulasdecustomerengagement #tomandocafeconjesushoyos Advisory: https://www.cx2advisory.com/ Consultoría e Implementaciones: https://www.solvisconsulting.es/ Podcasts: https://podcast.cx2advisory.com/ Blog: https://www.cx2advisory.com/blog MasterClass: https://solvisconsulitng.mykajabi.com/ Twitter: https://twitter.com/jesus_hoyos LinkedIn: https://www.linkedin.com/in/jesushoyos/ Nota: Dependiendo de las condiciones (lugar, hora, conexión de la Internet, dispositivos), la grabación del video puede tener algunas fallas de técnicas. Mil disculpas por adelantado.
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252 episodes
MP3•Episode home
Manage episode 367080897 series 1028207
Content provided by JesusHoyos and Jesus Hoyos. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by JesusHoyos and Jesus Hoyos or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Este episodio de #capsulasdecustomerengagement explica lo que es Conversational AI y Conversational Chatbots, sus ventajas y desventajas, consideraciones de implementaciones, y menciono varios de los proveedores en esta categoría de la industria. Más hablo de la importancia de tener de datos limpios, y una omnicanalidad ya establecida como base para moverse al Conversational AI. Chatbots vs Chatflows https://www.youtube.com/watch?v=2HMrfW9MArM&t=0s MasterClass - Omnicanalidad para el Customer Engagement https://solvisconsulitng.mykajabi.com... #conversationalai #cx #omnichannel #chatbots #chatflows #yalo #kore.ai #amazonlex #nuance #intercom #rasa #liveperson #ibmwatson #solvis #podcastdecrm #conversacionesdecrm #capsulasdecustomerengagement #tomandocafeconjesushoyos Advisory: https://www.cx2advisory.com/ Consultoría e Implementaciones: https://www.solvisconsulting.es/ Podcasts: https://podcast.cx2advisory.com/ Blog: https://www.cx2advisory.com/blog MasterClass: https://solvisconsulitng.mykajabi.com/ Twitter: https://twitter.com/jesus_hoyos LinkedIn: https://www.linkedin.com/in/jesushoyos/ Nota: Dependiendo de las condiciones (lugar, hora, conexión de la Internet, dispositivos), la grabación del video puede tener algunas fallas de técnicas. Mil disculpas por adelantado.
…
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252 episodes
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