The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
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257. Creating Customer Continuity in B2B SaaS w/ Adam Ferris
MP3•Episode home
Manage episode 367140214 series 3253424
Content provided by BombBomb. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BombBomb or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Most of human suffering is related to an unwillingness to have difficult conversations.
Today we discuss how communication, authenticity and a “Team Sport'' culture lead to fulfillment and increased revenue. We speak with Friendbuy’s VP of Revenue, Adam Ferris, about his approach to holding the customer accountable and giving them what they want while diving deep and showing care through continuity.
Join us as we break down:
More information about Adam Ferris and today’s topics:
…
continue reading
Today we discuss how communication, authenticity and a “Team Sport'' culture lead to fulfillment and increased revenue. We speak with Friendbuy’s VP of Revenue, Adam Ferris, about his approach to holding the customer accountable and giving them what they want while diving deep and showing care through continuity.
Join us as we break down:
- Why Empowerment is more effective than FOMO when drawing in a customer
- Why it takes a village to close a deal, not just Sales
- How to increase revenue with win/loss conversations
- When NOT to incorporate AI
More information about Adam Ferris and today’s topics:
- LinkedIn Profile: https://www.linkedin.com/in/adampferris/
- Company Website: https://www.friendbuy.com/
272 episodes
MP3•Episode home
Manage episode 367140214 series 3253424
Content provided by BombBomb. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by BombBomb or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Most of human suffering is related to an unwillingness to have difficult conversations.
Today we discuss how communication, authenticity and a “Team Sport'' culture lead to fulfillment and increased revenue. We speak with Friendbuy’s VP of Revenue, Adam Ferris, about his approach to holding the customer accountable and giving them what they want while diving deep and showing care through continuity.
Join us as we break down:
More information about Adam Ferris and today’s topics:
…
continue reading
Today we discuss how communication, authenticity and a “Team Sport'' culture lead to fulfillment and increased revenue. We speak with Friendbuy’s VP of Revenue, Adam Ferris, about his approach to holding the customer accountable and giving them what they want while diving deep and showing care through continuity.
Join us as we break down:
- Why Empowerment is more effective than FOMO when drawing in a customer
- Why it takes a village to close a deal, not just Sales
- How to increase revenue with win/loss conversations
- When NOT to incorporate AI
More information about Adam Ferris and today’s topics:
- LinkedIn Profile: https://www.linkedin.com/in/adampferris/
- Company Website: https://www.friendbuy.com/
272 episodes
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