Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
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371: Marketing’s Role In The Customer Experience featuring Shep Hyken, Customer Service and Experience Expert
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Manage episode 372108718 series 1469286
Content provided by 710 WOR Mind Your Business. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by 710 WOR Mind Your Business or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
- Wording affecting the images customers have of a company.
- Delivering a good customer experience to leave clients talking about you – a powerful form of marketing.
- Convenience factor – what is it and how does it affect marketing a product?
- Managing customer experience to retain customers.
In this fascinating episode, Shep Hyken will explain how marketing plays a role in the customer experience.
396 episodes
MP3•Episode home
Manage episode 372108718 series 1469286
Content provided by 710 WOR Mind Your Business. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by 710 WOR Mind Your Business or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
- Wording affecting the images customers have of a company.
- Delivering a good customer experience to leave clients talking about you – a powerful form of marketing.
- Convenience factor – what is it and how does it affect marketing a product?
- Managing customer experience to retain customers.
In this fascinating episode, Shep Hyken will explain how marketing plays a role in the customer experience.
396 episodes
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