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#43 – How To Approach Customer Review Mining In CRO

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Manage episode 373115440 series 3362005
Content provided by Khalid & Simbar. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Khalid & Simbar or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, Simbar and Khalid talk about customer review mining and how you can use them to improve your website conversion rate. In this episode, we answer the following questions:
- How can businesses utilize customer reviews to improve conversions?
- Where do you go to find customer reviews?
- How do you approach customer review mining?
- What methodologies or tools do you use in analyzing reviews?
- How do you prioritize the insights you gather from customer review mining?
- How do you tailor your strategies based on customer review patterns and sentiment?
- What are the mistakes people often make when analyzing customer reviews?

QUESTIONHave a question about e-commerce Conversion Optimization, A/B Testing, User Research, Marketing, or Anything Else? Post in the comments section of this video!
Visit Our Website, And Learn More About Our Services:
invespcro.com
Follow Invesp on Social Media:
Linkedin
Facebook
Twitter/X
Read more about conversion rate optimization on our blog.

  continue reading

71 episodes

Artwork
iconShare
 
Manage episode 373115440 series 3362005
Content provided by Khalid & Simbar. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Khalid & Simbar or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

In this episode, Simbar and Khalid talk about customer review mining and how you can use them to improve your website conversion rate. In this episode, we answer the following questions:
- How can businesses utilize customer reviews to improve conversions?
- Where do you go to find customer reviews?
- How do you approach customer review mining?
- What methodologies or tools do you use in analyzing reviews?
- How do you prioritize the insights you gather from customer review mining?
- How do you tailor your strategies based on customer review patterns and sentiment?
- What are the mistakes people often make when analyzing customer reviews?

QUESTIONHave a question about e-commerce Conversion Optimization, A/B Testing, User Research, Marketing, or Anything Else? Post in the comments section of this video!
Visit Our Website, And Learn More About Our Services:
invespcro.com
Follow Invesp on Social Media:
Linkedin
Facebook
Twitter/X
Read more about conversion rate optimization on our blog.

  continue reading

71 episodes

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