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Define Your VISION: How to Create, Deliver & Inspire a Vision of Success!
Manage episode 373734437 series 2991143
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What lies at the core of your business vision?
In Episode 4 of our DRIVES model, we unravel the mysteries of motivational visions.
Have you ever wondered if your leadership’s visions are crafted with imagination and wisdom, or just another run-of-the-mill idea?
In this short podcast, we challenge every contact centre to understand what their vision is and ask:
- What are the measures that tell you that you are moving towards that vision?
- What if your advisors don’t see eye to eye with the vision?
- What role does a manager play in not just articulating the vision, but rallying the team to strive for it?
- Should each contact centre have its own distinct vision?
- Can consensus emerge from different perspectives?
- What was your vision three years ago, and how did you fare?
Please listen, rate, and share – and look out for Environment, the fifth part of our series, coming soon!
Find more useful and essential contact centre development from realitytraining.com
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