S4E11 Glimpse into the Future of Technical Writing with AI with Caity Cronkhite

Inside Tech Comm with Zohra Mutabanna

Prepare to step into the future of technical writing as we explore the ground-breaking intersection of AI and technical communication with Caity Cronkhite, CEO of GoodWords. As an entrepreneur and subject matter expert, Caity offers invaluable insights on how AI is revolutionizing the process of technical writing.
While we touch upon the empowering facets of AI, Caity shares with us the valid concerns on data protection and risk understanding that are presented with AI.
We also delve into the controversial topic of AI replacing staff in the technical communication space – a future that seems more probable than ever. What does this mean for you as a writer? Caity shares her expert advice on how to gain exposure and experience with AI tools and how to navigate the risks associated with them.
Guest Bio
About the founder: Caity was born and raised on a remote farm in rural Indiana. She eventually left her prairie roots to attend Carnegie Mellon University, where she received a degree in Technical Writing and Communication. After college, Caity went west—first to the San Francisco Bay Area, then to Seattle—to start her career as a technical writer and, eventually, an entrepreneur. She is passionate about using her personal and professional experience to uplift others, including advocating for increased labor and wage protections for freelance workers and creating a company that empowers its employees with meaningful career opportunities no matter where they live.
Caity currently lives in Seattle, Washington. When she’s not running her company, she enjoys gardening, bodybuilding, road trips, mentoring, and restoring her historic Seattle home.
About the business: Caity Cronkhite is the founder and CEO of Good Words LLC. Good Words is the premier technical writing and communications consulting firm, delivering ongoing strategic, management, and implementation support for our clients’ technical writing needs. Good Words’ consultants bring their concise and accurate writing skills and ongoing strategic plans to streamline even the most complex communications for some of the most technically sophisticated companies across industries, from Fortune 500 companies to 5-person startups. For more information, visit us at www.goodwordswriting.com.
Some resources worth checking out:

• The Good Words Blog: https://goodwordswriting.com/blog/
• Our website: https://goodwordswriting.com/
• Our LinkedIn page: https://www.linkedin.com/company/good-words-llc/

Show Credits

• Intro and outro music - Az
• Audio engineer - RJ Basilio

Show notes generated by AI and curated by me.

Chapters

1. S4E11 Glimpse into the Future of Technical Writing with AI with Caity Cronkhite (00:00:00)

2. AI's Impact on Technical Communication (00:00:08)

3. AI Impact on Technical Writer Mindset (00:13:04)

4. Data Protection and AI Risk Understanding (00:25:39)

5. AI's Impact on Technical Writing (00:31:52)

6. AI's Impact on Technical Communicators (00:40:34)